Reviewed by: Pat Weil
This was an incredible experience. This had to have been my favorite excursion that I have ever done in Hawaii. The staff was great and being able to purchase the video and pictures that you can watch over and over was wonderful. This is definitely one activity that I would do again.
| Rating: | |
|---|---|
| Packages: | BOB's Underwater Scooter Adventure (With Transportation) |
| Attended as: | Families |
| Posted on: | 2015/05/31 |
| Activity Date: | 2015/05/08 |
Reviewed by: 松原 猛
This snorkeling tour was truly amazing.
I live in Wakayama, so I've done some snorkeling before, but I never imagined being so close to a school of fish, especially with them approaching without any fear.
My wife, who has no snorkeling experience, was guided to the points while holding my hand, and she was also very impressed.
On that day, we didn't seem to encounter any turtles, but when they asked, "Shall we try a little longer?" and stayed with us, it was incredibly moving when we finally saw a turtle swimming gracefully—two of them, in fact!
This experience has greatly enhanced the memories of our trip to Hawaii.
I've traveled abroad many times, but this has become my most memorable experience.
Also, thank you very much for the careful guidance on downloading the photos afterward.
We are definitely planning to participate again next year.
今回のシュノーケリングツアー、まさに感激の一言です
和歌山に住んでいますので、シュノーケリングの真似事はしましたが
今回のように魚群を間近にしたこと、しかも彼らが何の警戒心もなく
近づいてくるなんて想像もできませんでした
また、シュノーケリングの経験が無い妻には手を引いてポイントまで
案内していただき、妻も大感激していました
この日は、カメに遭遇できないようでしたが「ではもう少し頑張りましょうか」と
我々の要望にお答えいただき、お付き合いいただいて
つい優雅に泳ぐにカメさんを目にしたときは、感動ものでした
しかも2頭です!!
この体験で、今回のハワイ旅行の思い出が、何倍のにも膨らみました
これまで多くの海外旅行をしましたが
今回が一番の思い出となりました
また、終わってからの写真のダウンロードも丁寧にご指導いただき
本当にありがとうございました
来年もぜひ参加する予定を立てております
| Rating: | |
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| Attended as: | Couples |
| Posted on: | 2015/05/30 |
| Activity Date: | 2015/05/21 |
Reviewed by: Hitomi
This time, the weather wasn't great for the heavenly sea. The sandbar didn't appear, but perhaps it was because it was Captain Bruce's tour? I felt very satisfied. The meals served on the boat were more than enough. The staff were also kind, and next time, I definitely want to see the sandbar at low tide. I would like to choose Captain Bruce's tour again for that occasion.
天気に恵まなかった今回の天国の海でした。サンドバーも出なかったけど、キャプテンブルースのツアーだったからか?満足感いっぱいです。船の上で食べる食事にしては十分過ぎる程でした。スタッフの方々も親切で、次回こそは干潮時にサンドバーを必ず見たいなー。その時もキャプテンブルースのツアーにしたいと思います。
| Rating: | |
|---|---|
| Packages: | 午前プラン・スナック朝食付き(2016年3月31日まで) |
| Attended as: | Families |
| Posted on: | 2015/05/30 |
| Activity Date: | 2015/05/04 |
Reviewed by: ken
I love Hawaii and its people, so I don't want to write anything negative, but it was just too terrible...
- We gathered early in the morning at the Sheraton meeting point. However, even when it was time to gather, there was no sign of the guide or bus. After waiting for nearly 20 minutes, and seeing that others with the same voucher were also anxious, I called the number on the voucher. The response was normal (in English), and the bus arrived shortly after.
- The person who came out was a dark-skinned man (somewhat homeless-looking). He didn't say a word about the delay and led us into the vehicle without any friendliness.
- Well, we tried to shake it off and after a few minutes on the bus, we arrived at the port. I was excited, but there was no sign of any boat arriving. The guide didn't even say "just wait a moment," and was off to the side smoking a cigarette. He really didn't say anything at all.
- After waiting another 20 minutes, two boats finally arrived, and I thought we could finally board! However, the preparations were slow. Just when I thought we were ready to board, they said, "Americans, Canadians, and Australians, please go to this boat!" and we were directed to board first. After that, a few groups of Japanese people were called to the same boat. Once they all boarded, they said, "The remaining Japanese, come over here!" (in a joking manner, all in English) and directed us to a different boat. While I didn't feel much difference in the facilities or crowding on the boats, I experienced a sense of racial discrimination for the first time in Hawaii. After being made to wait for so long, to receive that kind of treatment without even an apology was quite unpleasant. It wasn't that one boat was entirely in English and they separated people based on language ability; both were guided in Japanese.
- The subsequent service was fairly normal and somewhat friendly, and the experience in the beautiful sea was enjoyable.
- However, considering the poor service, I cannot recommend this place. I think it would be better to choose another tour company if there is one available.
- Also, according to Hawaii state law, life jackets are mandatory, and everyone was wearing them on the dolphin tour the day before, but on this tour, they said, "If you're confident, it's okay not to wear one!" Is safety management okay?
- That's all. I often use Veltra, but the operators they recommend are honestly really bad.
ハワイとハワイの人達は好きなのでなるべく悪いことは書きたくないものの、あまりにも酷かったので。。
・シェラトンの集合場所に朝早く集合。しかし、集合時間になってもそれらしいガイド&バスは全然現れず。。20分近く待って、同じバウチャーを持ってる他の人たちも不安そうだったので、バウチャーの電話番号に電話。対応は普通(英語)で、すぐバスが現れました。
・出てきたのは黒く焼けたおじさん(やや浮浪者風)。遅れたことに対して一言もなく、無愛想に車内に案内される。
・まあ、気を取り直してバスで数十分。港に到着。いよいよかーと思って待ってたものの、それらしき船が到着する雰囲気無し。ガイドのおっさんは、「ちょっとまっててね」すら言わず、はじっこでタバコ吸ってる。本当に何も話さない。
・また20分ほど待つと、船が2隻到着し、やっと乗れるー!と思ったものの、準備はモタモタ。乗船準備が整ったと思ったら、「アメリカ人、カナダ人
オーストラリア人はこっちの船へどうぞ!」と、先に誘導された。その後で、名前を呼ばれた日本人数組が同じ船に。
そして、その人達が全員乗船し終わったら、「残りの日本人はみんなこっちだー!」(おどけ気味、全部英語)と案内され、別の船に。
船の設備や、混み具合で差があった感じはしなかったけれども、人種差別的な雰囲気をハワイで初めて感じとりました。かなり待たされたのに、お待たせしましたもなく、その対応かよ!とかなり不快に感じました。別に片方の船が全部英語だから、話せる人と話せない人で分けた、とかでもなく、どちらも日本語でガイドしてました。
・その後の対応は別に普通、そこそこフレンドリーな感じではあったし、天国の海自体は楽しかった。
・だけど、対応の悪さを考えると、ここはオススメしません。別のツアー会社があるならそちらの方がいいと思います。
・あと、ハワイの州法で、ライフジャケットが義務付けられてると前日のイルカツアーで言ってて、そのツアーでは皆しっかりつけてたけど、このツアーでは「自信ある人は無くても大丈夫!」と言ってました。安全管理平気なの?
・以上です。ベルトラさんはよく利用させてもらってるけど、斡旋先の業者ははっきりいって本当にダメです。
| Rating: | |
|---|---|
| Packages: | おすすめプラン・バーベキューランチ付き(9/30まで) |
| Attended as: | Couples |
| Posted on: | 2015/05/30 |
| Activity Date: | 2015/05/06 |
Reviewed by: Carol Le Johnson
We had a great shuttle experience. Very helpful and pleasant. Hanauma is always a wonderful place to see.
Would take this shuttle again.
| Rating: | |
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| Packages: | Hanauma Bay Shuttle & Snorkel Gear Rental Package |
| Attended as: | Families with Young Children |
| Posted on: | 2015/05/30 |
| Activity Date: | 2015/05/25 |
Reviewed by: YUKI
The water temperature was a bit low and it was cold. I thought I would be able to swim with the sea turtles during the sea turtle watching, but we could only see them from the boat. It seems we can't touch the sea turtles. But they were cute! We also saw manta rays! There were many Japanese people, and it was quite crowded during snorkeling, making it difficult to swim as other people's feet kept bumping into me. The fish were very beautiful. Since it was an early morning plan, we were in a hurry, but I think the timing was just right as staying too long would have been tiring. There were many couples and some families as well. It became a great memory!
水温が少し低くて寒かったです。ウミガメウォッチということでウミガメと一緒に泳げるかと思ったら船の上から見るだけでした。ウミガメには触れないらしいです。でも可愛かったです♪マンタにも会えました!日本人が多くシュノーケリングでは他の人の足が当たるくらい密集してて泳ぎにくかったです。魚はとてもキレイでした。早朝プランなので急ぎ足でしたがあまり長くいると疲れるのでちょうどの時間だと思いました。カップルが多く、家族連れの方もいました。良い思い出になりました!
| Rating: | |
|---|---|
| Packages: | 早朝プラン・スナック朝食付き(9/30まで) |
| Attended as: | Friends |
| Posted on: | 2015/05/30 |
| Activity Date: | 2015/05/27 |
Reviewed by: りおお
First of all, the meeting place was hard to find.
The content was good, but I got a bit bored halfway through.
The water is quite cold.
I was worried about whether I could return on time since I made a reservation for the day of my return, but I made it in time.
We brought our own snorkeling gear.
まず、集合場所が分かりにくいです。
内容はよかったんですが、途中で飽きてしまいました。
水がけっこう冷たいです。
帰国日に予約してしまったので時間どおり戻れるか心配でしたが間に合いました。
シュノーケリングセットは自分たちのを持って行きました
| Rating: | |
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| Packages: | 【期間限定!】基本プラン |
| Attended as: | Couples |
| Posted on: | 2015/05/29 |
| Activity Date: | 2014/11/02 |
Reviewed by: kei
I participated in the early morning tour. The weather was nice, and the sandbar was very beautiful, which made it enjoyable. When walking from the boat to the sandbar, I was submerged in water up to my waist. The water was cold, so it took some determination to get in, but once I got used to it, it was fine. There was a little time for snorkeling, and although it was my first time and I didn't quite know what I was doing, I managed. However, the time was short, and it might have been better just to observe.
早朝ツアーに参加しました。
天気も良くサンドバーがとてもきれいで楽しめました。
船からサンドバーまで歩く際お尻くらいまで水に浸かりました。水は冷たく入るのに気合がいりますが、慣れれば平気です。
シュノーケリングの時間も少しあり参加しましたが、はじめてで要領がよくわからなくともなんとかなりました。でも時間は短かったし見学でもよかったかも。
| Rating: | |
|---|---|
| Packages: | 早朝プラン・スナック朝食付き(9/30まで) |
| Attended as: | Couples |
| Posted on: | 2015/05/29 |
| Activity Date: | 2015/05/19 |
Reviewed by: タンタン
This was a tour I hurriedly booked at the last minute, knowing that it was something I couldn't do on my own. I wasn't sure whether to choose the morning or afternoon option, but I went with the afternoon tour, which included various activities.
After getting on the pickup bus from the hotel and arriving at the port, I saw two boats returning from the morning tour, both completely full! At that moment, I realized that this tour should be done in the morning. Unfortunately, it was a cloudy day. I comforted myself by thinking that it wouldn't have made a difference if we had gone in the morning. There was only one boat for the afternoon tour.
First, we headed to the sandbar. While it was indeed shallow, the sandy beach shown in the photos was nowhere to be seen. I learned that this beach appears twice a day due to the tides, but it doesn't mean it's visible all the time. The guide mentioned it appears during a full moon, and when I asked when that was, I found out it was today! I regretted not booking the morning tour... At around 10 AM, the tide was low, and the beach was visible. By the time we arrived, it was already past noon, and unfortunately, the water was only knee-deep at its shallowest.
To lift our spirits, the crew invited us to play beach volleyball. While we played for about 40 minutes, they were grilling hamburgers on the boat, which they called a barbecue. However, this turned out to be a mistake. We should have quickly returned to the boat to grab our hamburgers. By the time we got back, there was already a long line. Since the toppings were self-serve, it took a lot of time. The boat was already moving to the next snorkeling spot.
While others were finishing their meals, it took us over 30 minutes to finally get our food. I thought there would be enough for everyone, but to my dismay, there were no toppings left (crying). When I asked the Japanese guide, "Is there really none left?" he simply replied, "No, there isn't." Looking sad, the man grilling the hamburgers gave me another patty! However, just as I finally started eating, we arrived at the next snorkeling spot.
On the way, we passed a spot where sea turtles were supposed to be, but since we were waiting for our hamburgers, we couldn't see anything...
The snorkeling time was relatively ample, and we enjoyed it. However, there were too many people... We were warned not to go anywhere else and just circle around the large coral.
At the end, there was a request for tips, but I didn't feel inclined to give anything to the Japanese guide. Instead, I gave a tip to another staff member who had been very helpful. As we were returning from snorkeling, the sun occasionally peeked through the clouds, and the weather improved, making it enjoyable.
While I would like to go on this sandbar tour again, I think I would choose a morning tour with snacks or join a different company's tour. I was quite fed up with waiting for the so-called lunch of hamburgers. There was no place to sit, so we had to eat standing up. I definitely recommend sitting outside with the captain, as there is space for bags there, but nowhere else. Also, the Japanese guests were gathered by the captain for a talk, and we had to enter and exit the boat with him.
You definitely shouldn't sit at the back of the boat. It looks like a good spot, but many people go to the captain's seat to take photos (only the Japanese were doing this...), and they use the seating area as a stepping stone, which makes everything muddy.
It's a fun tour, but I wonder if cramming everyone in without any seating is really the best approach. If that's the case, a tour without any food might have been more relaxing (the floor gets muddy with food scraps... haha).
これだけは個人で行けないことを知って出発ぎりぎりになって慌てて申し込んだツアー。
朝便と昼便どっちを選べばよいのか?とよくわからないまま、色々ついてる昼便にしました。
ホテルからのピックアップバスに乗って港へ着くと、ちょうど朝便で2隻お船が帰ってきました。
2隻満タン!やはりこのツアーは朝に行くべきなんだとそのとき悟りました。
この日はあいにく曇り。なので朝行っても同じだよね~と自分たちを慰めて出発。昼便のお船は1隻のみです。
まずはサンドバーへ。確かに遠浅ですが写真にあるような砂浜は見えません。
潮の満ち引きによって現れるといわれるこの砂浜は1日に2回あるそうなのですが、いつでも見れるというわけではないようです。
満月のとき、とガイドさんに言われ、では満月っていつなんですか~?と聞くとなんと今日!え~朝便に申し込めばよかったと後悔・・・
このときは朝10時がちょうど引き潮で砂浜が見えていたのだそうです。
私たちが行ったときは既に正午過ぎ・・残念ながらもっとも浅くてひざ下でした。
気分を盛り上げようと船員さんたちがビーチバレーに誘ってくれます。ここで40分くらい遊んでる間に船ではバーベキューと称するハンバーガーを焼いてくれます。
しかしこれが曲者。遊んでないでさっさと船にあがってハンバーガーを受け取るべきでした。
号令がかかってから船に戻ると既に長蛇の列。中に挟む具はセルフで取るのでと~~っても時間がかかるのです。すでに船は次のシュノーケルスポットに向けて移動中。
どんどん人が食べ終わっているのにありつけるまでに30分以上かかりました。
全員分は用意されてるよね、とのんびり構えていたら、なんと具がありませんでした(泣)
日本人ガイドさんに「もうないんですか?」と聞くと、「はい、ありません」とだけ。
悲しい顔をしているとハンバーガーの肉を焼いているおじさんがもう一切れくれました~♪
しかし、ようやく食べ始めたら船は次のシュノーケルスポットに到着。
この間に、ウミガメのいるスポットを通っていきます。でもハンバーガー待ちで並んでいるので全然見えず・・・・
シュノーケルはわりとたっぷり時間があって堪能できました。でも人が多すぎて・・・大きなサンゴの周りを1周するだけで他のところには行かないよう注意されます。
最後にちゃっかりチップの要求はありましたが、とてもこの日本人ガイドさんに渡す気にはなれませんでした。なので他のよくしてくれたスタッフの方にお渡ししました♪
シュノーケルの時間から帰りがけになると時折陽が差して天気が良くなり楽しめました。
もう一度このサンドバーのツアーに行きたいとは思いますが、やはり午前のスナックつきのツアーにするか、他社さんのツアーに参加すると思います。
それくらい、昼食と称するハンバーガー待ちにはうんざりでした。
座る場所もなく立ち食いなので、席は絶対に船頭の屋外をお勧めします。そこなら荷物を入れる場所がありますが、それ以外はありません。そして日本人は船頭に集められて話をされますし船から海への出入りも船頭となります。
間違っても座ってはいけないのは船尾。一見良さそうですがいろんな人が船長席に行って写真を取るので(そんなことをしているのは日本人だけでしたが・・・)座る場所を踏み台にして登るので荷物も座るところもドロドロにされちゃいます。
楽しいツアーではありますが、座る場所もないくらい詰め込むのはどうかな~と思いました。だとしたら何も食べ物がないツアーの方が気が楽だったかも(足元は食べかすなどでドロドロになるんです・・・笑)
Thank you very much for participating in the tour. We sincerely apologize for any inconvenience caused despite your valuable use of our service.
We have communicated the content of your experience to the operating company. Based on your valuable feedback, we will strive to improve our services in the future.
Thank you for taking the time to share your valuable experience with us.
VELTRA Customer Support Team
この度はツアーにご参加いただき誠にありがとうございます。
せっかくご利用いただきましたのにご不便おかけいたしまして大変申し訳ございませんでした。
体験談の内容を催行会社にお伝えいたしました。
お客様からの貴重なご意見をもとに今後のサービス改善に向け尽力させていただきます。
お忙しいところ貴重な体験談のご投稿誠にありがとうございます。
VELTRAカスタマーサポートチーム
| Rating: | |
|---|---|
| Packages: | おすすめプラン・バーベキューランチ付き(9/30まで) |
| Attended as: | Couples |
| Posted on: | 2015/05/28 |
| Activity Date: | 2015/05/05 |
Reviewed by: べる子
I read in a review that there were only fish of the same color, but the guide knows where to find the fish, so they will take you to places with rare fish. There were many beautifully colored fish swimming right in front of me. Next time, I want to see a sea turtle. I definitely recommend the tour.
口コミで、同じ色の魚しかいなかった。とありましたが、ガイドさんは、魚のいる場所を分かっているので、珍しい魚のいる場所まで、連れて行ってくれます。綺麗な色の魚が沢山、目の前を泳いでいました。今度はウミガメを見たいです。絶対にツアーがオススメ。
| Rating: | |
|---|---|
| Attended as: | Solo Travelers |
| Posted on: | 2015/05/27 |
| Activity Date: | 2015/05/18 |
Reviewed by: kuuuu
It was an afternoon in May, but it was really cold. It was so cold that my lips turned purple. I could only do a little snorkeling because I couldn't stand the cold. A cover-up is a must.
The sea was certainly beautiful, but it wasn't breathtaking. Maybe I had too high expectations...
Lunch included a hamburger, but it was difficult to eat on the boat because of the strong wind... Snacks flew away. I was glad there wasn't a full lunch.
I did see sea turtles and manta rays, which was somewhat enjoyable, but I feel it wasn't worth the price.
5月の午後でしたが、とにかく寒い。唇が紫になるほど寒いです。寒さに耐えられずシュノーケリングは少ししかできませんでした。羽織るもの必須です。
確かに海は綺麗ですが、感激するほどではありませんでした。期待しすぎたのかなぁ…。
ハンバーガーのランチ付きでしたが、船の上は風が強くて食べにくいのなんの…スナックとか吹っ飛びました。ランチはなくてよかったと思います。
ウミガメもマンタも見れてそれなりに楽しかったのですが、値段の価値はない気がします。
Thank you very much for participating in the tour. We sincerely apologize for any dissatisfaction you experienced despite choosing our service.
We have communicated the details of your experience to the operating company. Based on your valuable feedback, we will strive to improve our services in the future.
Thank you for taking the time to share your valuable experience with us.
VELTRA Customer Support Team
この度はツアーにご参加いただき誠にありがとうございます。
せっかくご利用いただきましたのにご不満な思いをさせてしまい、大変申し訳ございませんでした。
体験談の内容を催行会社にお伝えいたしました。
お客様からの貴重なご意見をもとに今後のサービス改善に向け尽力させていただきます。
お忙しいところ貴重な体験談のご投稿誠にありがとうございます。
VELTRAカスタマーサポートチーム
| Rating: | |
|---|---|
| Packages: | おすすめプラン・バーベキューランチ付き(9/30まで) |
| Attended as: | Couples |
| Posted on: | 2015/05/27 |
| Activity Date: | 2015/05/18 |
Reviewed by: りちえ
It was drizzling and cold. The sandbar had seawater up to my ankles due to the tides, which was different from what I had imagined. However, the staff were lively and seemed to be having fun playing beach volleyball. The hamburgers grilled by the captain were delicious. The live singing with the guitar was wonderful as well. If only the weather had been better, it would have been perfect. But I was able to see a waterfall that is rarely seen.
小雨が降っていて寒かった
サンドバーも潮の関係で足首まで海水があってイメージとは違ったが
スタッフが盛り上げてくれて楽しそうにビーチバレーをしていた
船長が焼いてくれたハンバガーは美味しかった
ギターでの生歌もステキでした
天気さえ良ければ最高だったと。
でも、めったに見れない滝を見ることが出来ました
| Rating: | |
|---|---|
| Packages: | おすすめプラン・バーベキューランチ付き(9/30まで) |
| Attended as: | Friends |
| Posted on: | 2015/05/26 |
| Activity Date: | 2015/05/20 |
Reviewed by: 匿名希望
I'm satisfied with the landing at Sandbar, but the snorkeling involves swimming in a line over a short distance, which is quite awkward. It felt like being packed in like sardines. However, I think it's fine for those who are new to snorkeling.
サンドバー上陸までは満足ですが、シュノーケルは短い距離を行列で泳ぐのでかなり微妙です。
いも洗い状態でした。 ただ、シュノーケル始めての人でも大丈夫だと思います。
| Rating: | |
|---|---|
| Packages: | 早朝プラン・スナック朝食付き(9/30まで) |
| Attended as: | Friends |
| Posted on: | 2015/05/25 |
| Activity Date: | 2015/05/21 |
Reviewed by: Honu
Our guides were very friendly and helpful. We were able to swim next to turtles, dolphins and tons of tropical fish. This isn't the kind of swimming with dolphins in an aquarium where they do tricks for you and kiss you, but it's amazing in itself to see a pod of 30+ dolphins in their natural habitat. They came as close as within 10 feet of us in our trip, and turtles were close enough to touch. Lunch was actually delicious!
Overall an unforgettable experience and highly recommended! I would also recommend getting an underwater camera or waterproof iPhone case. We didn't and definitely regretted it.
| Rating: | |
|---|---|
| Packages: | Mid-Morning Tour |
| Attended as: | Couples |
| Posted on: | 2015/05/24 |
| Activity Date: | 2015/05/20 |
Reviewed by: すっち
The sandbar was a very mysterious sight and incredibly beautiful! On the way to the sandbar, I also got to see turtles and manta rays♪ I think it's best to check the low tide times on the reservation screen when deciding on the date to join this tour. After all, the sandbar at low tide is the best!
サンドバーはとても不思議な光景でとても綺麗でした!サンドバーに行く途中で亀とマンタにも会えました♪このツアーに参加する時には、予約する際の画面の中にもある干潮の時間を調べてから参加する日にちを決めた方が良いと思います。やっぱり干潮の時のサンドバーが最高です!
| Rating: | |
|---|---|
| Packages: | 早朝プラン・スナック朝食付き(9/30まで) |
| Attended as: | Families |
| Posted on: | 2015/05/23 |
| Activity Date: | 2015/05/18 |
Reviewed by: あやこ
In late May, I participated in a girls' trip. The staff were cheerful, and I was able to enjoy playing beach volleyball with the other participants I met for the first time. The sandbar was very beautiful and soothing, but the sea breeze was cold!! I think it depends on the season, but it was tough to stay in wet clothes, so I think it would be good to have a place to change (there isn't a designated changing area, so I quickly changed in the restroom…).
5月下旬、女子旅で参加しました。
スタッフの皆さんも陽気で初対面の参加者さんたちともビーチバレーで楽しむことができました。
サンドバーはとてもキレイで癒されましたが、
海風が寒い!!
時期によると思うけど濡れたままの服装でいるのツラいので着替えがあるとよいと思います(着替えの場所はありませんのでお手洗いでささっと着替えさせていただきました…)。
| Rating: | |
|---|---|
| Packages: | おすすめプラン・バーベキューランチ付き(9/30まで) |
| Attended as: | Friends |
| Posted on: | 2015/05/22 |
| Activity Date: | 2015/05/19 |
Reviewed by: JUN
I encountered a pod of dolphins twice!
Unfortunately, they didn't play with us... But I guess just being able to see them was lucky. I really wanted to dive down to the dolphins without a life jacket!
At first, my wife was hesitant to go into the ocean, but once she got in and saw the dolphins and sea turtles, she was thrilled! However, while watching the turtles, she got seasick and had to throw up... (laughs)
Even with a green face, she was excited. As for me, even though I'm over sixty, I successfully graduated from Dolphin Middle School!
The guide was a lively woman, which was great!
I have one complaint. There was no mention that reconfirmation was necessary, but there was a message at the hotel, so I called the contact number, but they said it wasn't in use... I wish the information was updated accurately.
イルカの群れには2回遭遇!
残念ながら、一緒に遊んではもらえなかったけど・・・。
まあ、遭遇できただけでもラッキーなのかな・・・。
できればライフジャケットなしで、イルカのところまで
潜りたかった!
最初、妻は沖の海に入るのが怖いとしり込みしていたが、
いざ入ってイルカやウミガメを見たら大感激!!
ただ、カメを見ているうちに波酔いして、撒き餌・・・。(笑い
青い顔しながらも感激していた。
私自身、還暦過ぎだけど私立イルカ中学を無事卒業!!
ガイドも元気な女性でよかったよ!!
一つだけクレーム。
リコンファーム必要な旨の記載がなかったけど、ホテルに
伝言があったので、連絡先の電話をしたが、使われていない
とのことだったけど・・・。情報は正確にアップして欲しい。
Thank you very much for participating in the tour. We sincerely apologize for any inconvenience caused despite your valuable experience.
We have communicated the content of your feedback to the operating company. They have informed us regarding the reconfirmation. Additionally, we confirmed that the phone number remains unchanged and is correct. While we do not know the exact circumstances regarding the phone line issues, we are very sorry to hear that you experienced dissatisfaction due to the inability to make a call.
We will make every effort to improve our services based on your valuable feedback.
Thank you again for taking the time to share your experience with us.
VELTRA Customer Support Team
この度はツアーにご参加いただき誠にありがとうございます。
せっかくご利用いただきましたのにご不便おかけいたしまして大変申し訳ございませんでした。
体験談の内容を催行会社にお伝えいたしました。
催行会社よりリコンファームに関してはご連絡させていただいておりました。
また、電話番号の確認もいたしましたところ、変更はなく正しい番号となっておりました。
電話回線の不備など正確な事情はわからないのですが、
電話がかからずご不満な思いをされたこと大変残念です。
お客様からの貴重なご意見をもとに今後のサービス改善に向け尽力させていただきます。
お忙しいところ貴重な体験談のご投稿誠にありがとうございます。
VELTRAカスタマーサポートチーム
| Rating: | |
|---|---|
| Packages: | おすすめプラン(2016年3月31日まで) |
| Attended as: | Couples |
| Posted on: | 2015/05/22 |
| Activity Date: | 2015/05/18 |
Reviewed by: まるまる
Kailua requires taking a bus that you might not be used to, and both Kailua Beach and Lanikai Beach are difficult to access from the bus stop, so I recommend this tour for both town and beach lovers!!
I recommend renting a mat to take to Kailua Beach, which is just a short walk from the tour company. The area under the shade of the trees has branches that can be painful if they fall. You can also borrow snorkeling gear for free, but there are no fish. Many people are relaxing on the beach. The morning is recommended as there are fewer people at the beach.
I rented a bicycle to get to Kailua Town ($10.47 per bike). They provide a map and explain how to get there. It can be a bit scary until you get used to the pedal brakes, but it’s manageable. It takes about 20 minutes on foot. Riding with the wind felt great.
For lunch, you can choose between a plate or pizza, and the staff-recommended spinach and garlic pizza was delicious.
For us, the time spent at both the beach and the town felt just right, though we could have used a little more. The staff could almost all speak Japanese, which was reassuring.
カイルアって、個人では慣れないバスに乗らないと行けないし、さらにカイルアビーチやラニカイビーチはバス停から行きにくいので、このツアーは、カイルアタウン派にもビーチ派にも、オススメします!!
主催会社から徒歩すぐのカイルアビーチへはゴザを借りて行くことをオススメします。日陰になる木の下は枝が落ちてて痛いです。シュノーケルセットも無料で借りられますが魚はいません。ビーチでのんびりしてる人が多いです。午前中の方がビーチの人は少なくてオススメです。
カイルアタウンへは自転車を借りました($10.47/1台)。地図も貰えるし行き方も教えてくれます。自転車のペダルブレーキに慣れるまでは怖いですがなんとかなります。徒歩だと20分とのこと。風を切って走るのが気持ち良かったです。
ランチはプレートかピザが選べ、スタッフオススメのほうれん草とガーリックのピザが美味しかったです。
ビーチもタウンも、の私達には時間も少し物足りないかなくらいでちょうど良かったです。
スタッフもほぼ日本語が話せるので、安心できました。
| Rating: | |
|---|---|
| Packages: | 基本プラン(ビーチアイテムレンタル+ランチ付き) |
| Attended as: | Couples |
| Posted on: | 2015/05/21 |
| Activity Date: | 2015/05/19 |
Reviewed by: プードル
【Sandbar】
The weather was a bit cloudy and initially cold, but since it was my first time at the ocean after arriving in Hawaii, the sea was beautiful, and I was impressed by the pure white coral.
I did some light snorkeling.
There was plenty of time to take photos.
Those who were energetic played volleyball together.
There was a group that happened to come on a private boat, and their dog was so cute, making for a very happy time.
【BBQ】
It wasn't a BBQ, but the staff grilled hamburgers on the spot, and I had a hamburger. Eating a hamburger over the beautiful sea was exceptional.
You can enjoy plenty of drinks, snacks, and fruits, so I was very satisfied.
【Turtle Watching】
This was the best part.
I saw turtles while snorkeling, but I was allowed to enter the water without a life jacket.
You can see the turtles while floating, but by diving, I was able to get really close!
It was quite moving.
I took several shots with a waterproof camera.
For those going, definitely prepare an underwater camera!!
【サンドバー】
天気は少し雲があり、初めは寒かったですが、ハワイに着いて初の海というのもあり、海はきれいで、真っ白なサンゴには感動しました。
シュノーケリングを軽くしました。
写真を撮る時間も十分にありました。
元気の良い方はみんなでバレーボールをしていました。
たまたまプライベートボートで来ていた団体の犬が可愛すぎてとても幸せな時間でした。
【BBQ】
BBQではなかったですが、スタッフがハンバーグをその場で焼いてくれて、ハンバーガーを食べました。景色の良い海の上で食べるハンバーガーは格別ですよ。
ドリンクも、お菓子も、フルーツもたくさん食べれますのでとても満足できます。
【ウミガメウォッチ】
これが一番良かったです。
シュノーケリングでカメを見るのですが、私はライフジャケットを着ずに海に入らせてもらいました。
浮いた状態でもウミガメを見ることができますが、もぐることで急接近することができました!
かなりの感動です。
水中カメラで何枚もツーショットを撮りました。
行かれる方は、是非水中カメラを用意!!
| Rating: | |
|---|---|
| Packages: | おすすめプラン・バーベキューランチ付き(9/30まで) |
| Attended as: | Couples |
| Posted on: | 2015/05/19 |
| Activity Date: | 2015/04/24 |
Reviewed by: 匿名希望
The Angel Sea was deeper than I expected, with the water level reaching from my waist to just below my chest, but it was such a beautiful sea that I could see the seabed clearly. I saw many sea turtles, and snorkeling was also a lot of fun. It was a fulfilling tour, and I'm glad I participated.
天使の海は思ったより深く、腰の上~胸下くらいまでの水位でしたが、海底が透き通ってみえるほどきれいな海でした。ウミガメもたくさん見られたし、シュノーケルも楽しかったです。充実したツアーで、参加して良かったと思います。
| Rating: | |
|---|---|
| Packages: | おすすめプラン・バーベキューランチ付き(9/30まで) |
| Attended as: | Friends |
| Posted on: | 2015/05/17 |
| Activity Date: | 2014/10/04 |
Reviewed by: aloha
Ryan & Travis were funny & helpful. We got to see turtles & 5 different kinds of fish. It started raining & the i thought the trip was going to end, but they sailed towards the blue in the sky to keep us dry & making jokes to lighten the mood. They were very helpful & encouraging towards 1st time snorkelers.Would love to go back again for a longer snorkel for the extra money. This was a great 1st time snorkeling.
| Rating: | |
|---|---|
| Packages: | Snorkel Cruise (100% Capacity) |
| Attended as: | Families |
| Posted on: | 2015/05/17 |
| Activity Date: | 2015/05/14 |
Reviewed by: くろちゃん
I went on a company trip.
If you're going to Hawaii, I definitely recommend it.
There were Japanese staff members, so I had a great time.
I was able to watch turtles, and I plan to visit again the next time I go to Hawaii.
社員旅行で行きました。
ハワイに行くなら、絶対おすすめです。
日本人のスタッフの方がいらっしゃったので、楽しい時間を過ごせました。
カメもウオッチできましたし、また、ハワイに行く際は、伺おうと思います。
| Rating: | |
|---|---|
| Packages: | 早朝プラン・スナック朝食付き(9/30まで) |
| Attended as: | Friends |
| Posted on: | 2015/05/17 |
| Activity Date: | 2015/04/22 |
Reviewed by: ともとも
I'm glad it turned out to be solid ground.
I think it depends on timing and luck...
It was really beautiful!
I wish the weather had been better.
I want to go again! ♪
ちゃんと陸地になってくれててよかったです
タイミングと運によると思いますが。。。
すごく綺麗でした!
もっと天気が良かったら良かったな
また行きたいです♪
| Rating: | |
|---|---|
| Packages: | 早朝プラン・スナック朝食付き(9/30まで) |
| Attended as: | Friends |
| Posted on: | 2015/05/16 |
| Activity Date: | 2015/04/21 |
Reviewed by: Brittany
The shuttle drivers, both to and from Hanauma Bay, were extremely friendly and knowledgeable about the island. They shared interesting facts along the way and made the drive an experience in itself. Not to mention, they were very prompt and the price was unbeatable! Would definitely recommend this shuttle if you're staying in Waikiki and would like to visit a beautiful beach with amazing snorkeling!
| Rating: | |
|---|---|
| Packages: | Hanauma Bay Shuttle & Snorkel Gear Rental Package |
| Attended as: | Friends |
| Posted on: | 2015/05/11 |
| Activity Date: | 2015/04/13 |
Reviewed by: Mon
This is amazing experience, Staff was so nice and fun.
Recommendable for everyone
I would love to do this one again!!
| Rating: | |
|---|---|
| Packages: | BOB's Underwater Scooter Adventure (With Transportation) |
| Attended as: | Solo Travelers |
| Posted on: | 2015/05/11 |
| Activity Date: | 2015/04/16 |
Reviewed by: Jullia
We went out to sea and snorkeled for about 50 minutes. Only Americans who could swim quite well participated. We could enjoy watching the turtles swimming. I couldn't swim, so I stayed on the boat, but I was able to see turtles popping up and schools of fish jumping around. On the way back, we raised the sails and went out to sea at an amazing speed. The staff were fun and had a great vibe. I want to speak in native English next time! For sure!
沖に出て、、シュノーケルが50分ぐらい。かなり泳げるアメリカンだけが参加していました。
亀さんが泳いでいて楽しめます。私は泳げないので船上でしたが。海上に浮き出た亀さんや跳ねてる魚の群れも見れました。
帰りは帆を立ててすごいスピードで沖の方に。
スタッフが楽しくていい感じでした。
ネイティブイングリッシュのなかで話したいですねー。次回はきっと!
| Rating: | |
|---|---|
| Packages: | 【期間限定!】基本プラン |
| Attended as: | Couples |
| Posted on: | 2015/05/10 |
| Activity Date: | 2015/05/09 |
Reviewed by: 白井 正
Reservation number #2194069. In the response on March 22, the campaign discount was -$43.04, and the billed amount was $462.98 (57,015 yen), but this month's card charge was 64,970 yen. The fun memories are turning blue. I am waiting for a satisfactory answer after investigation.
予約番号#2194069 3月22日の返信では、キャンペーン割引が -43,04$の請求額は462.98$ 57,015円でしたが 今月のカード請求は64,970円となっていました。楽しかった思い出もブルーになります。調べて納得出来る回答を 待っています。
Thank you very much for participating in the tour.
Regarding the billing amount, it seems there has been some confusion, so I would like to explain.
The amount billed to you, ¥64,970, is for your participation in the prestigious Dolphin University. Prior to that, you had applied for Dolphin Private Junior High School, but it was fully booked, and the fee for that was ¥57,015. We also contacted you via email on May 14, so I would appreciate it if you could check that as well.
Thank you for taking the time to share your valuable experience.
VELTRA Customer Support Team
この度はツアーにご参加いただき誠にありがとうございます。
請求額の件、混乱を招いてしまったようですので、説明させていただきます。
お客様への請求額¥64,970は、ご参加いただきました名門イルカ大学分となっております。
その前にお申込みいただきましたが、満席でご用意ができなかった
私立イルカ中学の代金が¥57,015となっておりました。
弊社から5月14日にメールでもご連絡させていただいておりますので、ご確認いただければと思います。
お忙しいところ貴重な体験談のご投稿誠にありがとうございます。
VELTRAカスタマーサポートチーム
| Rating: | |
|---|---|
| Attended as: | Families |
| Posted on: | 2015/05/10 |
Reviewed by: 旅行好き
I visited the sandbar for the first time. There were plenty of activities like sea turtles, photo opportunities at the sandbar, and snorkeling. Everything was incredibly fun. I highly recommend this tour.
初めてサンドバーに行きました。ウミガメ、サンドバーでの写真撮影、シュノーケルと盛りだくさんです。どれをとっても、凄く楽しかったです。オススメのツアーです。
| Rating: | |
|---|---|
| Packages: | 早朝プラン・スナック朝食付き(9/30まで) |
| Attended as: | Couples |
| Posted on: | 2015/05/10 |
| Activity Date: | 2015/04/29 |
Reviewed by: なおき
I was able to swim not only with dolphins but also with sea turtles and various fish. I was able to swim much closer than I imagined, so I was very satisfied. The boat ride was a bit long, so it's better to have motion sickness medication. There were quite a few people feeling unwell.
イルカだけでなくウミガメや様々な魚とも泳げました。
想像以上に近いところを泳げたので、
大満足です。船の乗船時間が少し長いので酔い止めはあったほうがいいです。ダウンしてる人がけっこういました。
Thank you for participating. We're glad you enjoyed it. We look forward to your next participation!
ご参加頂きましてありがとうございました。お楽しみ頂けて何よりです。またのご参加をお待ちしております!
| Rating: | |
|---|---|
| Packages: | おすすめプラン(2016年3月31日まで) |
| Attended as: | Couples |
| Posted on: | 2015/05/10 |
| Activity Date: | 2015/04/15 |
Reviewed by: Ron & Suzanne Taylor
We had a great time Dan and his wife were great to go snorkeling with. It's the only way to go!! Loved it
Thank you guys, glad you enjoyed. Hope to see you next year.
| Rating: | |
|---|---|
| Packages: | Standard Package |
| Attended as: | Couples |
| Posted on: | 2015/05/09 |
| Activity Date: | 2015/05/06 |
Tips and suggestions
Reply from activity provider
An unexpected error has occurred. Please go back to the previous page and try again, or wait a few minutes and try once again.
Aloha! Thank you for joining the Captain Bruce's Paradise of the Sea tour. Unfortunately, it seems the weather wasn't on our side... While we can't control the weather or the condition of the sandbar, we strive every day to ensure our guests are satisfied with our meals and the entertainment provided by our staff! We are very happy to hear that you were satisfied. We hope that next time, a different aspect of the sandbar will welcome you, so please come back again!
アロハ!キャプテンブルース天国の海ツアーにご参加いただきありがとうございました。残念ながらお天気に恵まれなかったのですね・・・。お天気やサンドバーの状態は私達の力ではなんともなりませんが、お食事やスタッフのエンターテイメントなどできる限りのことでお客様に満足していただけれますよう日々がんばっております!ご満足していただいてとっても嬉しく思います。次回はまた違う表情のサンドバーが迎えてくれるはずですので、ぜひまたお越しくださいね!