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Okinawa Main Island
Covers several interesting sites plus aquarium, great for. first rime visitors, enjoyed very much, hotel pickup is heloful.
We happened to encounter a typhoon that had just passed, so the sea was quite murky, but we could still see the coral reefs on the seabed. Normally, the underwater scenery should be amazing. The hotel lunch we purchased was also very tasty. It was only a 5-minute drive from the port, so overall, it was a great experience. We'll bring our child back when she's a bit older.
剛好遇到颱風剛過，海水很濁，但是還是看得到海底的珊瑚礁岩，正常海底的景觀應該會很棒，搭配購買的飯店午餐也很好吃，離港邊很近開車5分鐘而已，整體而言是很棒的經驗，等小孩再大一點會再帶她來。
Translated by OpenAI
I was relieved to see that there were others participating alone as well!
It became a fun memory!
Thank you very much!
１人参加の方が他にもいらっしゃったので
安心しました‼
楽しい思い出になりました！
ありがとうございました‼
Dear Seesaa,
Thank you very much for participating in the bus tour organized by Jumbo Tours. I sincerely apologize for the delay in my response.
On our Hip-Hop Bus Tour, we often have many participants who join alone, just like you. The C course you participated in takes you to the northernmost point of Okinawa, which can be quite challenging to visit on your own. However, the views while walking around Cape Hedo and the Daichi Forest are truly breathtaking! We are delighted to hear that you enjoyed it even as a solo traveler.
Thank you for your valuable feedback. We hope you will consider joining our bus tours again on your next visit to Okinawa. We look forward to welcoming you back.
Jumbo Tours Co., Ltd.
Hip-Hop Bus Team
Seesaa 様
この度は、ジャンボツアーズ主催のバスツアーへご参加頂き、誠にありがとうございました。
お礼の返信が遅くなってしまい大変失礼しました。
私共のHip-Hop Bus Tour では Seesaa様と同様にお１人でご参加される方も多くいらっしゃいます。
今回ご参加されたＣコースは沖縄最北端ですのでご自身で行くにはなかなか気軽ではない方も多いかと思いますが、
辺戸岬・大石林山を歩きながら見る景色はまさに絶景です！
お１人様でも楽しんで頂けたようで私共も嬉しい限りでございます。
貴重なご意見誠にありがとうございました。
次回沖縄へお越しの際も、弊社のバスツアーをぜひご利用くださいませ。
又のご来沖を心よりお待ちしております。
(株)ジャンボツアーズ
ヒップホップバスチーム
Translated by OpenAI
This is my second trip to Okinawa, but it's my first time visiting the Okinawa Churaumi Aquarium. This time, I signed up specifically for the aquarium. We were able to relax in a spacious bus, and the guide was excellent. The explanations were clear, and they sang beautifully. The views of Kadena Air Base and Manza Beach were impressive and very lovely. The lunch at the aquarium was a buffet, allowing us to enjoy a variety of Okinawan dishes. I also enjoyed the atmosphere of American Village. It was a full-day bus tour, but with such a pleasant guide, I was never bored. I want to introduce this to my friends next time.
2回目の沖縄旅行ですが、美ら海水族館は初めてです。今回は美ら海水族館目的で申し込みました。大型バスでゆったり座れて、なんといっても、ガイドさんが良かった。案内もわかりやすく、歌も上手です。嘉手納基地や万座毛も迫力があり、とても素敵でした。美ら海水族館でのランチもビュッフェ形式で、様々な種類の沖縄料理を堪能できました。アメリカンビレッジの雰囲気も楽しめました。丸一日のバスツアーでしたが、感じの良いガイドさんが一緒だったので飽きずに過ごすことができました。今度は友人に紹介したいです。
Translated by OpenAI
On October 5th, I participated in the tour on its starting day. Since it was the first day of the tour, the guide seemed a bit nervous, but they were very kind and attentive, which was helpful. Additionally, there weren't many participants, and everyone kept to the meeting time, making it quite comfortable and almost on schedule.
At the Kadena Road Station, unfortunately, we couldn't see any military aircraft take off or land, but we were able to overlook a base that we usually don't see, which made me reflect on Okinawa's position.
The Ocean Expo Park was very crowded with school trip students and tourists from abroad, but there was enough time to see the main attractions. We were able to watch the dolphin show, but I found the show itself a bit lacking.
I visited Manzamo for the first time and was overwhelmed by the magnificent scenery.
As for American Village, I felt that the time spent there and the facilities were somewhat inadequate for me.
Overall, I think it was a convenient and enjoyable tour that allowed us to easily visit famous places in Okinawa with different attractions.
10月5日、当ツアー開始日に参加。
当日は、ツアー初日と言う事もあり、ガイドさんも少しナーバスになっていらっしゃいましたが、大変親切・丁寧にガイドして頂け助かりました。また、参加者が多くなく、皆集合時間を守り、ほぼ時間通りで快適でした。
嘉手納道の駅では残念ながら軍用機の離発着は見られませんでしたが、普段目にすることが無い基地を俯瞰でき、沖縄のおかれている位置づけを考えさせられました。
海洋博物館は、修学旅行生や海外からのツアー客で大変混んでいましたが、メインの場所を見て回るには十分な時間でした。イルカのショーも見ることが出来ましたが、ショー自体は少し物足りなかったです。
万座毛は、初めて行きましたがとても雄大な景色に圧倒されました。
アメリカンビレッジは、滞在時間と施設が自分にとっては中途半端かなと思いました。
総合的には、沖縄の趣向の違う有名な所を手軽に回ることができる、楽ちんな良いツアーだと思いました。
Translated by OpenAI
It was very enjoyable to see various plants in Okinawa while kayaking. The sunset was beautiful, and I was able to take some photos as well.
カヤックに乗りながらおきなわのいろいろな植物を見ることができ、とても楽しかったです。サンセットはとてもきれいで、写真もとっていただきました。
Thank you for participating.
This tour starting from the mangroves.
I introduced various things, and I'm very glad to hear that you enjoyed it.
The sunset was also a beautiful sight on that clear autumn day.
If you have the opportunity again, please come visit us.
Next time, I will prepare a different story for you.
ご参加ありがとうございました。
マングローブからスタートするこのツアー。
色々とご紹介いたしましたが楽しんでいただけたようで、嬉しいかぎりです。
サンセットも秋晴れのキレイな景色でしたね。
また機会がございましたら、ぜひ遊びにいらして下さい。
今度は違うお話を準備しておきますね。
Translated by OpenAI
Other stores were closed, but I'm glad this one was open. It was challenging for beginners, but I enjoyed it nonetheless. Thanks to all the staff. I want to come again next year.
他のお店は中止してましたが、出来て良かったです。初心者には難しかったけど、それはそれで楽しませて頂きました。スタッフの皆さんのおかげです。また来年も行きたいです。
Translated by OpenAI
I participated in a day trip tour. I think it was a well-planned tour, and I was very pleased that the transportation went smoothly without any issues. The Okinawa Churaumi Aquarium was amazing, and I would like to visit again. I have become a fan of Okinawa.
日帰りツアーに参加させていただきました。よく考えられたツアーになっており全く問題なく移動がができたことが大変良かったと思います。また白海水族館は顔でしたまた行きたいと思います。沖縄のファンになりました。
Dear Ktr,
Thank you very much for participating in the bus tour organized by Jumbo Tours.
The course you joined is the most popular among the four options available. We are delighted to hear that you were satisfied with the itinerary, which is packed with must-see spots that represent Okinawa. By the way, yesterday, November 1st, was the "Anniversary of the Okinawa Churaumi Aquarium"! We also feel that the Churaumi Aquarium, celebrating its 15th anniversary, is an attractive place to visit time and again.
In early October, the weather must have still been warm, right? The latter half of October saw two consecutive typhoons, so your timing was perfect! Now that November has arrived, Okinawa has become a bit chilly. We will continue to convey the charm of Okinawa and strive to assist our customers in having a comfortable trip, so please consider using our bus tours again when you visit Okinawa next time.
Thank you for your valuable feedback. We sincerely look forward to your next visit to Okinawa.
Jumbo Tours Co., Ltd.
Hip Hop Bus Team
Ktr 様
この度は、ジャンボツアーズ主催のバスツアーへご参加頂き、誠にありがとうございました。
Ktr様のご参加されたコースは4種類ある中で最も人気のコースでございます。
”沖縄といえば”というスポットを詰めこんだコースですので満足して頂けたようで私共も嬉しい限りでございます。
ちなみに、昨日11/1は「沖縄美ら海水族館 開館記念日」だそうです！
開館15周年になる美ら海水族館は何度訪れても魅力的な場所だと私共も感じております。
10月初旬でしたら、まだ暖かい気候だったのではないでしょうか？
10月後半は台風が2週続けてきましたので、ベストタイミングでしたね！11月に入り、沖縄は少し肌寒くなって参りました。
これからも沖縄の魅力を伝えていくとともに、お客様の快適なご旅行のお手伝いに努めてまいりますので
次回沖縄へお越しの際も、弊社のバスツアーをぜひご利用くださいませ。
貴重なご意見誠にありがとうございました。
又のご来沖を心よりお待ちしております。
(株)ジャンボツアーズ
ヒップホップバスチーム
Translated by OpenAI
I participated with my 5-year-old son! On the day we boarded the Orca, the wind was strong, so the water looked murky. There was an announcement before we got on the boat.
As we set off, the boat was fine, but when we stopped to see underwater and entered the lower room, the boat swayed more than I expected. We could see the fish, but my son had a serious expression and gave up halfway. I'm glad we were able to see some of the underwater world, but I want to try again on a clearer day! 😊
5歳の息子と2人で参加しました！
オルカ号に乗った日は風が強く吹いていた為、海中は濁って見えます。
と船に乗る前にアナウンスがありました。
いざ出発、船の上は平気でしたが
海中を見る為、停泊し地下の部屋に入って見ていると思っていた以上に船が揺れて魚は見えているのですが、息子は顔が真顔になっていき途中断念。。
少しでも海中を見れて良かったですが、また視界良好な日にリベンジしたいと思います(^^)
Dear Minami,
Thank you very much for boarding the underwater sightseeing boat Orca. The underwater conditions are greatly influenced by natural factors such as weather, tidal currents, and wind direction, and we operate daily under these circumstances. We regret to hear that the conditions on the day of your visit were not at their best.
If you have the opportunity to travel to Okinawa again, please feel free to contact us by phone. We provide updates on the latest underwater conditions over the phone as well. We hope you can experience the underwater sights when visibility is good.
We sincerely look forward to welcoming you aboard again.
Best regards,
West Marine
10/31
みなみ 様
この度は水中観光船オルカ号ご乗船いただきまして、誠に有難うございます。
海中状況は天候や潮の流れ・風向きなど自然の状況に大変左右される中で毎日運航となっております。
ご乗船された日はベストコンディションではなかった様子との事で、残念でございます。
次回、また沖縄にご旅行でいらっしゃるご機会がありましたら、お電話でお問い合わせくださいませ。
都度都度最新の海中状況をお電話でもご説明しております。海中視界がいい時もぜひご体験いただけたらと存じます。
みなみ様のまたのご乗船心よりおまちしております。
10/31 ウエストマリン
Translated by OpenAI
We were in Chatan for diving and a typhoon prevented our plans! The aquarium and other sights sounded so good but we hadn't prepared to rent a car, and thought it was going to not happen...
Fortunately this tour allowed us to see the sights and aquarium in a single day at a reasonable cost. Many more things were provided in the package than expected! The staff was friendly, and everything went off without a hitch.
A note, the tour will be focused on the primary language of the participants, and instructions and timelines are provided in several languages. The language practice was very good though, the tour program reviewed local names, crops, and history.
Our tour guide even went as far to sing a couple folk songs!
A good way to pack a day full of activities.
I used this tour company for my first trip to Okinawa. It was mid-October, but the temperature rose to 32°C and the weather was clear, so the cool bus rides were comfortable and helpful. The bus guide provided detailed explanations of tourist spots, as well as Okinawa's history and culture along the way. They also offered multilingual support and had GPS tourist guide rentals available. Both the driver and the bus guide were very considerate, always guiding us to avoid getting lost, which made it a beginner-friendly trip. I felt that the overall time management was good.
One thing I noticed was that we passed by Pineapple Park without stopping, and I thought it could be included in the tour since there seemed to be enough time.
Overall, I believe this is a wonderful tour at a reasonable price. I would like to use this tour company again for my next trip to Okinawa!
今回、初の沖縄旅行で利用させていただきました。10月中旬でしたが、32℃まで気温が上がり快晴だったので、涼しいバス移動は快適で助かりました。バスガイドさんが道中、詳しく観光スポット&沖縄の歴史や文化を説明してくださります。多言語にも対応していて、GPS観光案内のレンタルがありました。運転手さん、バスガイドさん共に細かな配慮があり、迷うことがないように常に誘導してくださるので、初心者に優しい旅だと感じました。全体的な時間配分も良かったと感じます。
一つ感じましたが、パイナップルパークを横目に見ながら素通りしたので、ツアーに組み込んでもいいのではないかと感じました。時間の余裕もありそうでしたので。
全体的に言って、値段もお手頃で素晴らしいツアーだと思いました。また沖縄旅行の際はこちらのツアー会社を利用させていただきたいと思います！
Translated by OpenAI
Naha Harbor is a very interesting place, with a lot of interesting buildings and ships. The boat was very comfortable and the crew very friendly. The underwater viewing area is inside the harbor, making it much smoother and more comfortable, but the variety of fish is astounding. The crew drops food and then moves over the area so that the fish swarm for you. A huge number of fish swarm for you. Hundreds of them. Very amusing to watch.
While there are no interesting underwater structures or tropical looking fish, it is still fun and was especially appreciated by the families with kids. They really enjoyed the antics of the attracted fish.
The tour guide spoke entirely in Japanese so if you are an English speaker, don't expect much from the running commentary. But the trip through the less populated areas of the island, the views from the windows, all were very good. The cost of the entire trip was less than bus fare round trip, and included a couple of interesting side trips. The pineapple farm was pretty, smelled good, and was loaded with interesting gift shops. The butterfly exhibit, where we were provided a simple Soba noodle lunch, was unexpectedly pleasant. Though getting older and a bit run down, the butterflies were gorgeous. I am sure you will read lots about Churaumi elsewhere. Just understand the the pictures I took of the whale shark are the most impressive to all my friends. It is beautiful, and the design of the tank puts him right above you when he swoops by.
You will find yourself wanting to go back, as the 3 hours passes by very quickly. A great tour for a great price. A day well spent!
I participated with a friend. It was my first trip to Okinawa, and I joined a bus tour, which turned out to be a very fulfilling day! We were able to visit many famous spots in one day, such as Kadena Road Station, Manza Beach, and the Churaumi Aquarium, and it was a lot of fun.
Although we encountered a sudden downpour, the bus stopped right in front of the store entrance, so we didn't even need to use an umbrella! I was very happy to experience not only the beautiful scenery and food of Okinawa but also the warmth of the bus guide and the local people. I would love to use a bus tour again when I go back!
友人と2人での参加でした。私は初めての沖縄旅行で、バスツアーに参加しましたが、とても充実した1日となりました！
嘉手納道の駅、万座毛、美ら海水族館など有名スポットを1日でたくさんまわることができ、とても楽しかったです。
途中ゲリラ豪雨が降ってきましたが、お店入り口の目の前にバスを止めて降ろして頂けたので、傘もささずに済みました！
沖縄の景色や食べ物などはもちろん、バスガイドさんや沖縄の方々の暖かさも感じられて、とても嬉しかったです。
また行く際にはバスツアー利用したいと思います！
Translated by OpenAI
It was the tour I had been looking forward to. The bus departed on time. The driver was Mr. Ohtake, and the guide was Mr. Ooshiro. Both of them were wonderful and experienced individuals. Along the way, a few guests joined us at Galleria and American Village. Finally, we set off. First, we were able to see planes taking off from the observation deck at the military base. After that, we headed towards the Churaumi Aquarium. We leisurely enjoyed the view of the emerald green coastline along the way. We had a generous two and a half hours to explore the aquarium, where we could see the majestic whale sharks swimming in the large tanks, along with various fish. Although we didn’t go, it was also possible to watch a dolphin show. We had lunch inside the aquarium. It was early October, but the temperature was a scorching 32 degrees. We needed to be careful not to get heatstroke. Sunscreen and hats are necessary. After that, we stopped by the Okashi Goten for some souvenir time, where we could sample some sweets. Next, we set off for Manzamo. At Manzamo, we walked around the promenade while listening to Mr. Ooshiro's explanations. Unfortunately, it was cloudy, but the sea was beautiful. Next was American Village, where we sampled taco rice and burritos, which are not commonly eaten on the mainland. It was a strange taste, but it was also a fun experience. The bus arrived at the Prefectural Office around 6 PM, earlier than scheduled. During the bus ride, Mr. Ooshiro explained Okinawa's history in a clear and thorough manner. It was a precious time to hear about Okinawa from a local. It was truly a satisfying tour that catered to our every need.
期待していた通りのツアーでした。バスは時間通りに出発。ドライバーは大竹さん、ガイドは大城さん。お二人とも経験豊富な素敵な方々です。途中ギャラリアとアメリカンビレッジで数名のお客さんが合流。いよいよ出発。まずは米軍基地、展望台で離陸して行く飛行機を見る事が出来ました。その後ちゅら海洋水族館に向けて移動。途中エメラルドグリーンの海岸線をのんびりと眺める事が出来ました。海洋水族館の見学時間はたっぷり２時間半。巨大な水槽で堂々と泳ぐジンベイ鮫や数々の魚を見ることができました。私たちは行きませんでしたがイルカショーを見る事も可能です。館内で各自昼食をとりました。10月初期でしたが32度の猛暑。
熱中症にならないように気を付ける必要があります。日焼け止め及び帽子が必要です。その後お菓子御殿に立ち寄りお土産タイム。サンプルのお菓子を頂けます。次は万座毛に向け出発。万座毛ではガイドの大城さんの説明を聞きながら遊歩道を一周。あいにくの曇り空、でも海が綺麗です。次はアメリカンビレッジ。本土ではあまり食べないタコライスとブリトーを試食。不思議なお味、これも楽しい経験です。バスは時間より早めの6時頃県庁前に到着です。バスの中でガイドの大城さんが沖縄を歴史を分かりやすく丁寧に説明して下さいました。沖縄の事を現地の方からお聞きすることができる貴重な時間です。本当に至れり尽くせりの満足できるツアーでした。
Translated by OpenAI
It was my first time at the Blue Grotto, and it was very beautiful and fun. It was a day with high waves, so I was advised to take motion sickness medication, and that was a great decision. The waves were intense, but I didn't feel sick at all and enjoyed the experience from start to finish. Thanks to the instructor's advice. Thank you very much.
初めての青の洞窟でしたが、とても綺麗で楽しかったです。波が高い日だったので酔い止めを飲んだ方がいいと勧められたのですが、大正解でした。波が凄かったけど具合悪くなることなく、終始楽しめました。インストラクターさんのアドバイスのおかげです。ありがとうございました。
Dear Takerun,
Thank you for using Adventure Island.
Although the weather was rough on the day of your visit, the Blue Cave looked very beautiful. The waves were high, but I’m glad the motion sickness medication worked well for you. We will continue to make efforts to ensure our customers have a great time. Please come back to visit us when you travel to Okinawa again. We look forward to seeing you!
Adventure Island
たけるん 様
この度は冒険島をご利用いただきありがとうございます。
当日は荒れていましたが、青の洞窟内はとても綺麗に見えましたね。
波が高かったですが、酔い止めが効いて良かったです。
今後もお客様に楽しんで頂けるように配慮したいと思います。
また沖縄に旅行の際は遊びに来てくださいね。
楽しみにお待ちしていますよー！
冒険島
Translated by OpenAI
The tour was very punctual and the tour guide was very nice and professional. She even gave out some treats during the long ride between destinations. Overall, great value and comfortable ride to and back from the aquarium. It's a much longer journey time-wise due to the multiple stops to pick up additional customers, but if you're looking for a cost-efficient way to visit the aquarium, this one-day tour is a great option to consider, especially taking into account how many other additional sites are included.
Snorkeling with wetsuits and life jackets means you can't dive and play around, but it was so easy that even non-swimmers could enjoy it. Just watching the abundance of fish around the caves and the friendly fish was fun. The service from the staff was great, and the photo angles were good, so I was satisfied. It's definitely Instagram-worthy!
ウェットスーツ＆ライフジャケットでのシュノーケリングなので潜って遊ぶなどはできませんが、泳げない人でもできそうなぐらい気軽で洞窟周辺の魚影の濃さや人なつっこい魚達を見てるだけで楽しかったです。担当の方のサービスも写真アングルも良く満足しました。インスタ映えも相当なものですｗ
Dear Kawashima,
Thank you for your wonderful review!
It looks like you were able to take some Instagram-worthy photos!! Please feel free to share them on Instagram and show them off!! We will continue to work hard to ensure you have a great time. When you travel to Okinawa again, please come visit us. We look forward to seeing you.
Adventure Island
Kawashima 様
嬉しい口コミ投稿ありがとうございます。
インスタ映えの写真も撮れましたね！！
是非、是非インスタにあげて自慢しちゃいましょう！！
これからも楽しんで頂けるように頑張っていきます。
また沖縄に旅行の際は遊びに来てください。
楽しみにお待ちしています。
冒険島
Translated by OpenAI
We participated as two women.
I had been trekking several times before, but it was my first experience with shower climbing and zip-lining.
At first, I had some anxiety, but the guide who accompanied us was very knowledgeable and experienced, which made me feel quite at ease to leave it to them!
They were very easy to talk to and taught us many things!
The zip-line was not a pre-set one; the guide went to the spot and set it up. I was impressed by their skill!
If there hadn't been a time limit, I would have liked to do the zip-line one more time, but I was extremely satisfied with the various experiences and the opportunity to connect with the nature of Yanbaru!
If I have the chance to go again, I would love to do it! ^^
女性二人で参加させていただきました。
何度かトレッキングには行ったことはあったのですがシャワークライミングとジップは初めてでした。
最初は多少の不安がありましたがついてくれたガイドさんが知識と経験が豊富な方でかなり安心してお任せすることができました！！
とても話しやすく、いろんなことを教えて下さいました！
ジップも備え付けのものではなく、ガイドさんがその場に行ってセッティング。
その手際のよさに感動しました！
時間の制限がなければもう一回くらいジップスライドしたかったですが色々な体験ができ、やんばるの自然と触れあえて大大大満足でした！
もしまた行く機会があればおねがいしたいです^^
Dear Miwa,
Thank you for your review! This is Hanyu, your tour guide.
The weather was great on the day of the tour, and it was a fun experience! Although it was a half-day tour with limited time, I also had a wonderful time!
Please come back to experience the great nature of Yanbaru again! We look forward to seeing you! ☆
Miwa.a 様
口コミ頂きありがとうございます！担当させて頂いた羽生です！
ツアー当日は天気も良く楽しいツアーでしたね！半日という限られた時間内でのツアーでしたが、僕も沢山楽しませて頂きました！
やんばるの大自然にまた触れ合いに来てください！お待ちしてます☆
Translated by OpenAI
The tour went smoothly and they didn't waste too much time at the lesser sights (pineapple park and butterfly garden). There was plenty of time at the aquarium, which is the highlight of the tour. The traffic coming back was pretty bad so the drop off time was later than expected.
It was a great decision to participate in SUP with four women for the first time! I wish we could have cruised for a bit longer; the time felt short! Also, while waiting for the car on the beach at the end, it got completely dark, so I felt that starting a bit earlier would be better. The description mentioned that rash guards were available for rent, but it seems that only wetsuits are available. Since I'm not used to helping with the transportation of surfboards, it was tough. This time it was free for one person, which is good, but if it were the regular price, the assistance might not be well-received.
女性4人で初SUP!参加して大正解！もう少し長い時間SUPクルージングしたかったです。時間が短く感じました！あと、最後浜辺で車を待っている間に真っ暗になってしまって、もう少し開始時間を早くしても良いのでは？と感じました。説明に、ラッシュガードの貸出しがあると記載がありましたが、貸出しがあるのはウェットスーツだけのようです。サーフボードの運搬のお手伝いが慣れていない為、キツかったです。今回は1名無料なので良いですが、通常料金ならお手伝いは不評かもしれません
Dear End,
Thank you very much for participating in the Sunset SUP Tour.
I sincerely apologize for the experience feeling shorter than expected, the cleanup taking longer than usual which resulted in it getting dark, and for requiring your assistance with transporting the boards. Additionally, I regret that our prior inquiry regarding your request for a rash guard was insufficient.
I am truly sorry for any stress these issues may have caused you.
We will work on improvements based on your valuable feedback and strive to enhance our services in the future. We look forward to welcoming you again.
Adventure Island
エンド 様
この度はサンセットSUPツアーにご参加いただきまして、誠にありがとうございます。
体験時間を短く感じさせてしまった事、片付け時間が通常より長くなってしまい、暗くなってしまった事。
また、ボード運搬をお客様にも手伝って頂いた事、ラッシュガード希望の事前の聴取が不十分でした事。
これらのストレスをお客様へ一部感じさせてしまった事、大変申し訳ありません。
貴重なご意見をもとに改善に取り組み、今後のサービス向上に繋げさせて頂きたいと思います。
またのご利用を心よりお待ちしております。
冒険島
Translated by OpenAI
I happened to find a tour site to go with my friends.
I was very satisfied with the tour!
Our destination was the Churaumi Aquarium!
It was my first time visiting the Churaumi Aquarium, and we were blessed with good weather. I really enjoyed such a dynamic aquarium with so much movement.
I wished we had a little more time to enjoy it.
The dolphin show was amazing, and I was surprised by the dolphins' abilities.
At Manzamo, as soon as we arrived, it started pouring rain, but miraculously, a beautiful big rainbow appeared.
At American Village, I was very satisfied that we could stretch our legs all the way to Sunset Beach!
I definitely want to participate again!
The staff welcomed us with smiles and thoughtful hospitality.
I would like to participate again.
友人と行くためにたまたま見つけたツアーサイトでした。
ツアー的になとても満足で良かったです！
わたし達の目的が、美ら海水族館でした！
美ら海水族館へ初めて行きましたが、お天気ににも恵まれ、大迫力でここまで動きがある水族館はとても楽しめました。
もう少し時間がほしいと思う楽しめました。
イルカショーではイルカの能力に驚きでした
次の
万座毛では到着した瞬間、大雨がふりましたが、逆に奇跡的に大きな虹がかかりとても綺麗でした。
アメリカンビレッジでは、サンセットビーチまて足を伸ばす事が出来とても満足でした！
また絶対参加したいです！
スタッフさんもいつも笑顔で思いやりのおもてなし頂きお出迎いして頂きました。
また、参加したいと思います。
Translated by OpenAI
I'm glad I was able to visit various places.
The content was abundant!
The guide was also very kind, and I had a great time!
いろんなところを、まわれてよかったです。
内容が盛り沢山でした！
ガイドの方も親切にしていただき楽しかったです！
Dear Yuko Wada,
Thank you very much for participating in the bus tour organized by Jumbo Tours. I sincerely apologize for the delay in my response.
The course you joined is one of our most popular among the four options available. We are delighted to hear that you enjoyed it. Also, thank you for your kind words about our tour guide! With many international guests, we will continue to strive to create enjoyable tours for everyone, so we appreciate your continued support.
Thank you for your valuable feedback. When you visit Okinawa again, we hope you will choose our bus tour once more. We look forward to welcoming you back.
Jumbo Tours Co., Ltd.
Hip Hop Bus Team
ワダユウコ 様
この度は、ジャンボツアーズ主催のバスツアーへご参加頂き、誠にありがとうございました。
お礼の返信が遅くなってしまい大変失礼しました。
ワダ様のご参加されたコースは4種類ある中でも大変人気のコースでございます。
満喫して頂けたようで私共も嬉しい限りです。
また、添乗員へのお褒めのお言葉有難うございます！海外からのお客様も多い中で、皆様に楽しんで頂けるツアー作りに
励んでまいりますので、今後ともよろしくお願い致します。
貴重なご意見誠にありがとうございました。
次回沖縄へお越しの際も、弊社のバスツアーをぜひご利用くださいませ。
又のご来沖を心よりお待ちしております。
(株)ジャンボツアーズ
ヒップホップバスチーム
Translated by OpenAI
I chose this because it was cheap, but I wish I had read more reviews. I realized that since it's a worldwide site, there are many customers from the continent. The audio guide was just for listening, and I felt like a lunch refugee at the aquarium. The guide was quite businesslike, only focusing on the meeting time and roll call. I don't think it's suitable for those expecting Japanese-style service or for domestic travelers. I felt relieved when the driver said "Welcome back." The content of the tour was good.
安かったから選びましたが、もっとクチコミを読めばよかったです。ワールドワイドなサイトなので大陸からのお客さんが多いのだと気づきました。音声ガイドは聞くだけ・水族館でランチ難民・ガイド？？さんは事務的で集合時間と点呼だけ…という感じで、
日本的対応を期待する方や国内旅行の方には向いていないと思います。運転手さんがおかえりなさいと言ってくれたのがホッとしました。
ツアーの内容は良かったです。
Dear [Name],
Thank you very much for participating in the bus tour organized by Jumbo Tours.
Our bus tours have seen a rapid increase in usage by international customers in recent years. We have been considering how to create an enjoyable experience for both domestic and international guests. As a result, we have introduced audio guides; however, it seems that the lack of a more personal touch has led to a somewhat bureaucratic impression. Moving forward, we aim to enhance our guides' training to provide a more friendly service. Thank you for your valuable feedback.
Regarding lunch at the aquarium, we recognize that there are few dining options in the vast area of the Ocean Expo Memorial Park, and we are considering improvements in this regard. We will continue to review our customer service and strive for more flexible responses, so we would be grateful if you would consider our bus tours again on your next visit to Okinawa.
Thank you once again for your valuable feedback. We sincerely look forward to your next visit to Okinawa.
Jumbo Tours Co., Ltd.
Hip Hop Bus Team
う～ん 様
この度は、ジャンボツアーズ主催のバスツアーへご参加頂き、誠にありがとうございました。
弊社のバスツアーは近年海外からのお客様利用が急激に増えている現状でございます。
国内・海外のお客様含めて一緒に楽しめるのは何か？と考えた結果、弊社では音声ガイドでの
ご案内を導入しておりますが、ソフト面での物足りなさにより事務的な印象を受けてしまわれたようですね。
今後は親しみのある対応を目指しガイドの教育を向上させていただきます。
貴重なご意見誠にありがとうございました。
また、水族館での昼食に関しましては海洋博記念公園の広い敷地に対して飲食店が少ないため
私共でも改善を検討の一つと考えております。
再度、接客の見直しと柔軟な対応に努めて参りますので、次回沖縄にお越しの際も弊社バスツアーを
ご検討頂けましたら幸いです。
貴重なご意見誠にありがとうございました。
又のご来沖を心よりお待ちしております。
(株)ジャンボツアーズ
ヒップホップバスチーム
Translated by OpenAI
The cruise itself was ok and underwater coral reef is amazing.
It was rainy when I went on the cruise so didn't get to see much.
The worst part is the location of the meeting venue. The building was under construction and if you don't read Japanese, it's hard to find.
Don't expect English.
I experienced SUP cruising in early October with an outside temperature of 32 degrees and water temperature of 25 to 28 degrees, meeting at 8:00 AM! I had a truly enjoyable time!
We were three people participating, and since it was our first time, we were initially a bit hesitant to get on the SUP, but we were taught patiently, and as time went on, we got used to it, and before we knew it, time flew by. By the end, we were able to go in the direction we wanted at the speed we desired on the SUP.
Since we participated in the morning, we finished around 10 AM, which allowed us to make very effective use of the rest of the day! I highly recommend the early morning when the sea is clear for making the most of your time! If you want to have a fun time with friends, SUP is definitely enjoyable!
10月の初旬に外気温32度水温25〜28度でSUPクルージングを朝8:00集合で体験して来ました！
本当に楽しい時間を過ごさせてもらいました！
3人で体験しましたが初めてなので最初は恐る恐るSUPに乗りましたが丁寧に教えて頂けるので時間とともに慣れてきてあっと言う間に時間が過ぎました。終わる頃にはSUPで行きたい方向へ行きたいスピードで行けるようにもなってました。
朝一の参加でしたので解散は10時過ぎで後の時間をとても有効に使うこともできました！
時間を有効に使えて海が澄んでいる朝一がオススメです！
ワイワイしたいのならSUPは絶対たのしいですよ！
Dear KANA,
Thank you for using Adventure Island.
The sea conditions were favorable on the day of your visit, and the water clarity was excellent. You were able to master the SUP quickly! I'm glad to hear you had a great time with your first experience. Please come back to visit us when you travel to Okinawa again. We look forward to seeing you!!
Adventure Island
KANA 様
この度は冒険島をご利用頂きましてありがとうございます。
当日は海況に恵まれ、海の透明度も良かったですね。
SUPもすぐ、乗りこなすことが出来ていましたね！
初めての体験でとても楽しめた様で良かったです。
また沖縄に旅行の際は遊びに来て下さい。
楽しみにお待ちしています！！
冒険島
Translated by OpenAI
The places we visited were truly wonderful, but the attitude of the bus guide was terrible. I could only think that they were looking down on people; I don't want to use the same company again.
行く場所などは本当に素晴らしかったが、バスガイドの態度がひどかった。人を舐めてるとしか思えなかった、もう同じ会社は使いたくない
Dear Rulala,
Thank you very much for participating in the bus tour organized by Jumbo Tours. I sincerely apologize for the delay in my response.
I deeply regret that our guide's service caused you discomfort during your valuable time. Your feedback has allowed us to confirm the actual situation on-site, which is a result of our lack of training and individual hospitality. As a company that aims to develop the travel and tourism industry, we have no excuses.
Moving forward, we will strive to reinforce the spirit of hospitality throughout our organization, including the points you raised. We hope that when you visit Okinawa again, we can assist you in your travels, and we would be grateful if you would consider us once more.
Thank you very much for your valuable feedback. We sincerely look forward to your next visit to Okinawa.
Jumbo Tours Co., Ltd.
Hip Hop Bus Team
るらら 様
この度は、ジャンボツアーズ主催のバスツアーへご参加頂き、誠にありがとうございました。
お礼の返信が遅くなってしまい大変失礼しました。
るらら様の貴重なお時間をガイドの接客により不快な気持ちにさせてしまいました結果を
深くお詫び申し上げます。今回るらら様のご指摘により確認できた現場の実状でありますが、
私共の教育不足と個人のホスピタリティの無さによる結果であります。
旅行・観光業を発展させていく立場でありながら、弁解の余地もございません。
今後は、ご指摘頂いた内容も含めて社内全体でホスピタリティ精神の徹底に努めて参ります。
次回沖縄へお越しの際、少しでもご旅行のお手伝いができればと思う所存でございますので
再度ご検討頂けましたら幸いです。
貴重なご意見誠にありがとうございました。
又のご来沖を心よりお待ちしております。
(株)ジャンボツアーズ
ヒップホップバスチーム
Translated by OpenAI
I participated in a tour of the Churaumi Aquarium.
I didn't research beforehand, so it was disappointing that there was no all-you-can-eat pineapple at the first stop, Nago Pineapple Park.
The stay at the Churaumi Aquarium was three hours, and I thought that would be long, but once I got there, I realized that it wasn't nearly enough time.
Overall, I think the tour was packed with activities.
However, it was a bit disappointing that there were hardly any Japanese participants, and instead of hearing directly from the guide, we only listened to a multilingual audio guide through earphones.
美ら海水族館を回るツアーということで参加しました。
事前に調べていなかったのが悪いのですが、最初の名護パイナップルパークは、パイナップルの食べ放題がなくてがっかりでした。
美ら海水族館の滞在時間は3時間だったのですが、行く前は長いかなと予想していましたが、行ってみたら全然時間が足りないですね。
ツアーとしては盛りだくさんでよかったと思います。
ただ、日本人の参加者がほとんどいないこと、
ガイドさんの直接の話ではなく、多国語対応の音声ガイドをイヤホンで聞くだけなので、
その点はちょっと残念。
Dear Daichan,
Thank you very much for participating in the bus tour organized by Jumbo Tours. I apologize for the delay in my response.
Regarding the all-you-can-eat experience at Nago Pineapple Park, have you visited this facility before? The facility has suspended pineapple tastings since last summer. Currently, they offer tastings of sweets made with pineapple and juice sampling. It feels a bit disappointing, especially since Okinawa boasts the highest domestic pineapple production.
Additionally, our bus tours have seen a rapid increase in customers from overseas in recent years. We strive to provide the best hospitality to ensure all customers enjoy their experience. In considering how to create a shared enjoyment for both domestic and international guests, we have implemented audio guides.
It seems you felt a bit unsatisfied with the guide's performance. We appreciate your feedback regarding the desire to hear directly from the guide. We will review the guide's content to ensure that even with the audio guide, there is time for the guide to provide additional explanations, allowing all guests to enjoy the experience.
Thank you very much for your valuable feedback. We sincerely look forward to your participation in our bus tour during your next visit to Okinawa.
Jumbo Tours Co., Ltd.
Hip Hop Bus Team
daichan 様
この度は、ジャンボツアーズ主催のバスツアーへご参加頂き、誠にありがとうございました。
お礼の返信が遅くなってしまい大変失礼しました。
名護パイナップルパークでの食べ放題に関しまして、以前同施設をご利用されたのでしょうか？
当該施設は昨年夏ごろよりパイナップル試食を休止しております。
現在はパイナップルを使って作ったお菓子の試食やジュースの試飲を行っております。
参考 → http://www.nagopain.com/news/post_9.html
パイナップル国内収穫量 第1位とうたっている沖縄県だけに少し寂しさを感じますね。
また、弊社のバスツアーは近年海外からのお客様利用が急激に増えている現状でございます。
全てのお客様へ楽しんでいただけるよう最大限のおもてなしを心がけております。
国内・海外のお客様含めて一緒に楽しめるのは何か？と考えた結果、弊社では音声ガイドでのご案内にいたりました。
ガイドの対応に少し物足りなさを感じられたようでございますね、
お客様からの”ガイドから直接話が聞けたら”というご意見、
音声ガイドがあっても補足事項等があればガイドから説明する時間を設けられるよう
今後ガイド内容を見直し、どのお客様にも楽しんでいただけるよう努めてまいります。
貴重なご意見誠にありがとうございました。
次回沖縄へお越しの際も、弊社のバスツアーへのご参加を心よりお待ちしております。
(株)ジャンボツアーズ
ヒップホップバスチーム
Translated by OpenAI
Many hotels had pick-up services, and since it was the first hotel, the wait was too long. There was no commentary from the guide, so it felt boring. Also, the small gifts, like stickers, weren't very exciting. I wished we had more time at the aquarium.
多くのホテルにお迎えがあり、最初のホテルだったのでその時間が長すぎました。ガイドの話もなく暇でした。そしてプチプレゼントがシールなどであまり嬉しくなかったです。
また、水族館の時間がもっと欲しかったです。
Translated by OpenAI
A trip for just the two of us, my 6-year-old son and I. It was our first time at the Blue Cave, and it was my son's first experience with snorkeling.
He can swim a little, but I was worried about how he would do with the snorkel. However, the staff were incredibly kind and provided thorough support from start to finish, making it a very enjoyable experience! I am so grateful that they even took photos of my son and uploaded them to their blog.
After we returned to the shop, they helped us wash off in the shower and even assisted with changing clothes, which was a great help. My son seemed to have a lot of fun as well. When we visit Okinawa again, I definitely want to stop by the shop. Thank you very much for this wonderful experience!
6歳の息子との初めての2人旅。
青の洞窟も初めてで、息子はシュノーケリング初でした。
泳ぎは少しは出来ますが、シュノーケルはどうかな？と心配しておりましたが、
スタッフの方がとても親切で、最初から最後までしっかりサポートして頂き、
大変楽しい体験が出来ました！
息子の写真を撮ってブログにまでアップして頂き、感謝感激です。
お店に帰った後も、シャワーで体を洗って頂き、着替えまでお世話してくださり、
とても助かりました。息子もとても楽しかったようです。
沖縄に行った際には、また是非お店に伺いたいと思います。
この度は、有難うございました！！
Thank you very much for visiting Summer Resort Okinawa this time!
All of us staff members are truly grateful and thrilled to have enjoyed time with both of you. Please be sure to come and visit us again when you come to Okinawa!
☆yuranさん☆
この度はサマーリゾート沖縄へお越しいただき
誠にありがとうございました！！
お2人と一緒に楽しめたわたくしどもスタッフ一同も感謝感激でございます♡♡♡
また沖縄へお越しの際はぜひ！お店に遊びに来てくださいね♪(*´ω｀*)
Translated by OpenAI
