Okinawa
The Dolphin Encounter experience was one that won't be forgetful. This rare time to see dolphins close up was very special for my children and I. My kids are 8 and 6 and they really were amazed with being able to touch the dolphin family. Also having interaction with them by showing our hands and the dolphins doing tricks with what each hand gesture meant. Then we were able to throw rings to see the dolphins return with them no matter how far. These animals are so smart. Finally able to see them do their flips that was a sight to see. It was a very nice time and it let my kids know a more personal understanding of how dolphins are.
Only recommendation would be to give more personal time with the dolphins but I know its hard to do with big groups.
I booked a round-trip ticket plus a water buffalo cart plan. It's more economical than purchasing them separately! After riding the water buffalo cart, there was free time, and the return time was just right.
往復乗車券+水牛車のプランを申し込みました。別々に購入するよりお得です!
水牛車に乗った後は自由時間があり、帰りの時間もちょうど良かったです。
My daughter and my husband joined the Family-Friendly Dolphin Encounter. Firstly, we are guided for a dolphin introduction session,
then we are divided into small group(5-6 ppl) to touch and interactive
with them in a closed distance.
it is a very good encounter program which let us know more about a dolphin. My daughter is v happy!
We participated with three adults who had almost no experience with snorkeling and two children. The sea and fish in Okinawa were beautiful, and we had a very enjoyable time. We were especially grateful for the care taken towards the children. We definitely want to use this service again.
シュノーケルほぼ未体験の大人3人と子供2人で参加させて頂きました。沖縄の海と魚が綺麗で、非常に楽しく過ごすことが出来ました。特に子供に非常に気を使ってもらえたのが有難かったです。また是非利用させて頂きたいと思います。
Hello, this is Summer Resort Okinawa!
We are glad to hear that you enjoyed the ocean and snorkeling in Okinawa (*^^*)
Please feel free to use our services again when you visit Okinawa.
こんにちは、サマーリゾート沖縄です!
沖縄の海とシュノーケルをお楽しみ頂けたようで幸いです(*^^*)
また沖縄にお越しの際も、ぜひご利用くださいませ。
Today, the typhoon has passed far away, and the weather is perfect! I was able to experience a mangrove tour in a calm atmosphere. The guide, Mr. Zakiya, explained everything clearly and was very kind! I highly recommend it.
今日は台風も遠く過ぎ去って最高の気候❗
穏やかな流れの中でマングローブツアーを体験できました ガイドのザキヤマさんの説明もよくわかり、とても親切でした❗
おすすめです
I'm glad you enjoyed the kayaking experience in the clear skies after the typhoon. Please don't forget the various stories about Okinawa shared by Zaki-yama as a memorable part of your trip. If you ever feel like having another nature experience, please come visit us again!
台風も過ぎ快晴の中のカヤック体験楽しんで頂けて良かったです。
ザキヤマによる沖縄の色んなお話は旅行の一つの思い出として忘れないでください。
また自然体験をしたくなりましたら遊びに来て下さいね。
On the last night of our 3-night, 4-day trip, we made a schedule. The best part was the wonderful weather, and we were able to see a stunning sunset, which made for a truly amazing time. There was also a fun guitar performance concert, and the food was delicious, creating a lively atmosphere. Among the people on the boat, there was a child celebrating their birthday, and I believe it became a memorable birthday for them as we all celebrated together. I thought it would also be great for anniversary events.
3泊4日の最後の夜にスケジュールを組みました。
お天気に恵まれたことが一番大きかったですが、みごとに夕日を見ることができ、本当に素晴らしい時間でした。
ギター弾き語りのコンサートもあって楽しく、お料理もおいしく、盛り上がりました。
同船している人の中に、子供が誕生日の方がいたのですが、みんなでお祝いしながら、きっとその子にとっては思い出に残る誕生日になったと思います。
記念日のイベントにもとてもいいかと思いました。
We participated as a family of four (two adults, a 3-year-old, and an 8-month-old). Due to weather conditions, we changed our schedule to one day earlier at the last minute, but they handled everything, including transportation to the hotel, very well.
It was our first time exploring the remote islands, and we truly enjoyed the mangroves of Iriomote Island, the water buffalo on Yubu Island, and the sightseeing spots on Taketomi Island while cycling.
Our 3-year-old especially loved the water buffalo on Yubu Island, enjoying the experience of holding the reins, feeding them, and touching them (for a fee of 500 yen). Additionally, even though it was a full day plan starting early in the morning, our 8-month-old managed just fine.
If given the opportunity, I would love to use this service with my family again.
家族4人(夫婦+3歳+0歳8ヶ月)で参加しました。
天候の関係で直前に1日前倒しの日程に変更してもらいましたが、ホテルまでの送迎も含めてしっかりと対応をいただきました。
はじめての離島巡りでしたが、西表島のマングローブや由布島の水牛、竹富島のレンタサイクルでの観光スポット巡りなど本当に楽しめました。
特に3歳の子供は由布島での水牛が気に入ったらしく、水牛の手綱を引いたり、餌をあげたり、タッチをしたりするふれあい体験が楽しかったそうです。(有料500円)
また、朝早くからの1日がかりのプランでしたが、0歳8ヶ月の子供も問題なく乗り切れました
♩
機会があればまた家族で利用したいと思います。
I made a reservation for the third day of my 2-night, 3-day trip! The activities on the second day were canceled due to rain, and I thought the trip would end without any activities on the third day because a typhoon was approaching. However, I was fortunate that the activities were held, and I was able to create wonderful memories!
It was fun to see creatures like crabs, gobies, and kingfishers up close.
I also appreciated the detailed explanations about the plants; it was very educational! Thank you!
2泊3日の旅行中の三日目に予約しました!
2日目のアクティビティが雨の影響で中止になってしまい
三日目も台風が接近していた為、アクティビティが出来ずに旅行が終わるかと思いましたが、
なんとか、開催して頂けた為、いい思い出ができました\(^o^)/
カニやハゼやカワセミなど生き物を実際に近くで見ることが出来て楽しかったです
植物の説明なども詳しくしていただいて、
勉強になりました!ありがとうございました!
The rain and wind were intense due to the typhoon, but I'm glad we were able to paddle together in sync. This experience must have deepened our bond. Did you find the stories about the various creatures living in the Hija River informative? Please don't forget this as a memory of your trip to Okinawa. Next time you come to Okinawa, let's have fun kayaking in clear weather!
台風の影響で雨風はすごかったですが、息を合わせて漕いで進むことができて良かったです。
この体験で仲も深まったはずです。
比謝川に生息している様々な生き物たちについてのお話はタメになりましたか?
ぜひ沖縄旅行の思い出として忘れないでください。
次回沖縄に来た時は快晴の中、カヤックで遊びましょうね!
The orange glow of the sunset was very beautiful, and the sound of the water while paddling was soothing. I was able to experience various animals, including nocturnal ones. I also enjoyed hearing various stories about Okinawa, and the conversation with the guide was fun!
夕暮れのオレンジが、とても綺麗で、パドルを漕ぐ時も水の音は癒しでした。夜行性の動物含め様々な動物の体験もできました。
沖縄の色々な話も聞けて、案内してくださった方との会話も楽しかったです!
Thank you for joining the kayak tour! It had a different atmosphere compared to the daytime tours, didn't it? Did you enjoy chatting with the staff? (laughs) Please come back and visit us again if you have the chance!
カヤックツアーのご参加ありがとうございます!
昼間のツアーとは別の雰囲気が漂っていましたね。
スタッフとのお話も楽しんでいただけましたか?(笑)
また機会がありましたら遊びに来てくださいね。
Operating the kayak was a bit difficult, but I was able to connect with nature and see crabs and fish. The guide's explanations were filled with interesting knowledge that made me say "wow," and the stories mixed with jokes were really fun! I was very satisfied!
カヤックの操作は少し難しかったのですが
自然にふれれてカニや魚も見てれ
ガイドさんの説明もへぇ~と思える知識や
冗談も交えたお話ですごい楽しかったです!
すごい満足でした!
Thank you for participating in the kayak tour. It seems you were able to experience the nature of Okinawa up close while kayaking. We're also delighted to hear that you were very satisfied. Please feel free to visit us again if you have the opportunity.
カヤックツアーのご参加ありがとうございました。
沖縄の自然を身近に感じてカヤック体験できたようですね。
大満足とのことでこちらも嬉しく思います。
また機会がありましたら遊びに来てくださいね。
The guide shared a lot of interesting facts while showing us around, which made it enjoyable. We were able to see many creatures like hermit crabs, bats, and crabs. Even as a beginner, I had a great time paddling. It was a wonderful experience!
ガイドのお兄さんが豆知識をたくさん紹介しながら案内してくれたので楽しかったです。
ヤドカリ、コウモリ、カニなど生き物もたくさん見られました。
初心者でしたが楽しく漕ぐことができました。
とても良い経験でした!
How was your nature experience? It seems you were able to observe various things while kayaking. Please make the memories from this experience a part of your trip to Okinawa. If you have the opportunity, please come back and visit us again! Thank you for participating.
自然体験、いかがでしたか?
カヤックで色々なものを観察できたようですね。
ここで体験したことも沖縄旅行の思い出にしてください。
また機会がありましたら遊びに来てください!
ご参加ありがとうございました。
The weather was nice, and I could hear the chirping of birds and cicadas. It was enjoyable to see various flowers and fish! I felt very relaxed as we leisurely moved along while listening to the guide. ^_^
天気も良く、鳥やセミの鳴き声が聞こえ、色んな花や魚も見る事が出来て楽しかったです!
ガイドを聞きながらのんびり進むのでとても癒されました^_^
It seems you enjoyed kayaking surrounded by many creatures. I believe you were able to fully appreciate the nature of Okinawa. Thank you for participating. We look forward to seeing you again next time.
たくさんの生き物に囲まれ、カヤックを楽しめたようですね。
沖縄の自然を満喫できたことと思います。
ご参加ありがとうございました。
またの機会にお待ちしております。
I couldn't relax because of the heavy rain... The café I wanted to visit was also closed... I was really down about this. I want to try again on a sunny day. I did manage to find some star sand, though.
大雨でゆっくりできず、、、。
行きたかったカフェも定休日、、、。
流石にこれは落ち込みました。
またリベンジで晴天の日に行きたいです。
星の砂は発見できました。
You can fully enjoy the scenery of Taketomi. On the day we visited, fortunately, the weather was too good. It was really hot. We were grateful for the bus tour. However, there were also many people using rental bicycles. I felt it was too hot to manage that. Riding the water buffalo cart was a great experience. The young man's singing and guidance were also good.
竹富の風景を満喫できます。私達が行った日は、おかげ様で、良すぎる天気。だから、暑くて暑くて。バスでめぐっていただき、助かりました。でもレンタサイクルの方もたくさんいらっしゃいましたΣ( ̄。 ̄ノ)ノ私は、無理だと感じるほどの暑さ。水牛車に乗ったのも、良い経験
。お兄さんの歌、ガイドも良かったです
Thank you to the instructor who was kind to my free-spirited 5-year-old and the 5-year-old who didn't take to snorkeling, resembling Narumiya! Taking the boat was indeed easy. I was told that the early morning snorkeling is recommended, but even on the 10 AM tour, the Blue Cave was beautiful. The shower after returning was also comfortable. The photos taken for us became great memories.
自由気ままな5歳児にも、シュノーケルが合わなかった5歳児にも優しく接してくれた′成宮′似のインストラクターさんありがとう!
やはりボートで行くのは楽チンです。朝一のシュノーケリングがオススメとの事ですが10時集合コースでも青の洞窟は綺麗でした。戻ってからのシャワーも快適です。撮って貰った写真も良い思い出になりました。
Dear Dr. Evazan,
Thank you very much for your wonderful review and for participating in the tour!
It was great to have two families join us!
The weather was nice on the day of your tour, and the Blue Cave was beautiful! The children were also captivated by the fish!
When you come back to Okinawa, we hope you all join us for many more tours, and we can have fun together again!
We look forward to your next visit!
Adventure Island, Nakai
Dr.Evazan 様
この度は大変嬉しい口コミとツアーのご参加ありがとうございます!
二家族でのご参加でしたね!
ツアーにご参加された日は天気も良くて青の洞窟もキレかったですね!
お子さんも夢中になって魚を見ていましたね!
また、沖縄来たときは皆さんで他にもたくさんのツアーにご参加していただいて
また、一緒に遊びに行きましょう!
またのご来店をお待ちしております!
冒険島 ナカイ
With transportation included, you can easily visit three islands. This tour covers the highlights of each island and is ideal for those experiencing remote islands for the first time. When crossing to Yufu Island, sitting at the front may result in getting splashed, so if you're concerned about that, consider sitting towards the back.
送迎付きで、3島を手軽に回ることができます。それぞれの見どころを抑えており、離島初体験のツアーとしては最適といえます。由布島に渡るときは、先頭に座ると水がかかる可能性がありますので、気になる人は後方に座ることも考慮してください。
The instructor was amazing!! They were so friendly, and even though I was anxious about not being able to swim, I felt safe and had a great time! I was able to swim on my own and see the beautiful scenery with my own eyes, and not only that, I got to feed the fish and enjoy so many fun activities in the ocean! I was really happy to have so many beautiful photos taken!
インストラクターさん最高すぎる!!
親しみやすくて、泳げなくて不安だった私でも安心して楽しむことが出来ました!
自分で泳いでいって、自分の目で最高な景色を見せてもらえましたし、それだけでなく魚に餌やれたりと海での楽しみをたくさん満喫させていただきました!
すごく綺麗な写真をたくさんたくさん撮って頂いて大変嬉しかったです!
Dear Mirukutei,
Thank you very much for your wonderful review! I’m Mayu, the tour guide on the day of your visit. I also had a fantastic time on the tour thanks to all of you! The ocean was beautiful and it was the best experience! It must be because of your good deeds in everyday life, right? (^^)
Please be sure to come back and visit us again! I’ll be waiting for you!
Thank you!
みるくていー 様
大変嬉しい口コミ投稿ありがとうございます!当日ツアー担当させて頂きましたマユです!
自分も皆さんのおかげでとても楽しくツアーする事が出来ました!海も綺麗で最高でしたね!きっと皆さんの日頃の行いが良いからでしょうね(^^)
また必ず遊びに来て下さいね!待ってますよ~!
ありがとうございました!
I participated in a tour with RIZE Ishigaki Island! On the day of the tour, we encountered a brief rain shower, but the captain monitored the movement of the rain clouds and found great spots for us. Thanks to that, we were able to see Nemo (clownfish), and it was an incredibly satisfying snorkeling tour! There was also a shuttle service to the hotel, which made it easy to enjoy the experience without worries.
One piece of advice for those who will be going is that managing your health is important! Make sure to eat properly (about 70% full). I arrived in Ishigaki via an early morning flight from Okinawa, and due to timing issues, I participated in the snorkeling tour without eating much. I thought it would be better than overeating, but it turned out not to be the case. Meals can often be off-schedule while traveling, but I felt it was crucial to eat well before a sea tour.
RIZE石垣島さんのツアーに参加しました!
当日少しスコールにあいましたが船長さんが雨雲の動きをみていいスポットを探してくださいました。おかげでニモ(カクレクマノミ)も見れたしすごく満足なシュノーケリングツアーでした!ホテルまで送迎もあり、安心して楽しめました。ひとつこれから行かれる方にアドバイスとすれば、体調管理は大事です!食事はちゃんとしておくこと(腹7分程度に)私は朝一の飛行機で沖縄から経由して石垣着だったんですが、タイミングがずれたりで食事をあまりしないでシュノーケリングツアーに参加してしまいました。食べ過ぎよりいいかと思いましたが、ダメでした。旅行でいつもと違う感じで食事もズレがちですが、海のツアー前は大事だと感じました。
I had a great time with plenty of paddling! They explained things along the way and took photos for us, making it a more fulfilling and enjoyable experience than I expected! I highly recommend it.
結構たっぷり漕ぐ時間があって楽しかったです!道の途中で説明してくれたり、写真もとってくれたり、思っていたより充実の楽しい時間を過ごせました!おすすめです。
Thank you for participating in the mangrove tour. We are also glad to hear that you had a fun and fulfilling time. Please feel free to visit us again if you have the opportunity!
マングローブツアーのご参加ありがとうございました。
楽しく充実した時間だったとのことでこちらも嬉しく思います。
是非また機会がありましたら、遊びにいらして下さいね!
The person in charge was very kind, and it turned out to be a fun tour! They took a lot of photos for us! It became a great memory! Thank you!
担当してくださった方はとてもよくしてくださり、楽しいツアーになりました!写真もたくさん撮ってくださいました!いい思い出になりました!ありがとうございます!
Dear Yurinko,
Thank you very much for using our website. We sincerely apologize for any disappointment during your trip.
Regarding this matter, we will provide an explanation from our company rather than the tour operator you participated with, as it differs from the evaluation of the tour itself.
This activity offers group discounts for groups of two or more. Since your reservation was for one person, it was priced at the non-discounted rate (7,800 yen). However, we have received confirmation from the tour operator that you paid the group discount price (5,500 yen) for two people on the day of the activity. Therefore, we will apply the group discount to your one-person reservation on our site and refund the difference. Details regarding the refund will be provided in a separate email, so please wait for our message.
We sincerely apologize for this situation. We will strengthen our collaboration with the local tour operator to prevent a recurrence. Thank you for your valuable feedback, and we look forward to your next visit.
Sincerely,
Beltora Inc. Customer Support
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Dear Yurinko,
Thank you for participating in our tour "Sunset SUP Cruising" the other day.
We sincerely apologize for the lack of information regarding the group discount price. To prevent this from happening again, we will ensure that all staff are thoroughly informed about the procedures for changing the number of reservations.
We hope you will join our tours again when you visit Okinawa. Thank you for your valuable feedback.
Flymore Inc. "Adventure Island - Okinawa Comprehensive Outdoor Tour Specialist"
yurinko様
ベルトラ株式会社です。
この度は弊社サイトをご利用いただき誠にありがとうございました。また、せっかくのご旅行に残念な思いをさせてしまい大変申し訳ありませんでした。
本件、ツアー自体の評価とは異なるため、ご参加いただいた催行会社ではなく弊社よりご説明いたします。
当アクティビティは2名以上のグループ様向けにグループ割引を適用しております。
yurinko様のご予約は1名様であったためグループ割適用外の価格(7,800円)となっておりましたが、当日現地でのお支払い時は2名様のグループ割引適用価格(5,500円)をお支払をいただいたと催行会社より説明を受けております。
よって、弊社サイトでの1名様のご予約もグループ割引適用とし差額を返金させていただきます。
返金の詳細については別途メールにてご案内いたしますので弊社からのメールをお待ちいただければと存じます。
この度は大変申し訳ありませんでした。現地催行会社との連携をより強め再発防止に努めて参ります。
また、貴重なご投稿をいただき誠にありがとうございました。
またのご利用を心よりお待ち申し上げます。
ベルトラ株式会社 カスタマーサポート
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yurinko様
先日は弊社開催ツアー「サンセットSUPクルージング」へご参加頂きましてありがとうございました。
2名グループ割適用価格のご案内に不足があった点大変申し訳ございませんでした。
再発防止のため予約人数変更の際の処理手続きに関しまして、スタッフ全員への周知を徹底させて頂きます。
是非また沖縄へお越しの際には、弊社ツアーへご参加頂けますと幸いです。
貴重なご意見をありがとうございました。
株式会社フライモア「冒険島 沖縄総合アウトドアツアー専門店」
Guide was great...sang an Okinawan song to us, and with a good voice.
I've been to the main island many times, so honestly, there weren't any new places for me, but I wanted to visit the Okinawa Churaumi Aquarium and Pineapple Park again, so I joined the tour. The guide was absolutely amazing! Their quick movements and consideration, plus their excellent English skills! It must be tiring to speak the same thing in Japanese and English twice...
One thing that concerned me was that we arrived at the Okinawa Churaumi Aquarium at a somewhat awkward time for the "Oki-chan Show." Since it was a bit far, moving from indoors to the show and back was hot. However, if I were to visit all these places on my own, it would be difficult and expensive, so I think the cost performance is excellent! 😊
何度も本島に行っているので、正直初めての場所はありませんでしたが、美ら海水族館と久しぶりにパイナップルパークに行きたくてツアーに参加しました。なんと言ってもガイドの方が最高でした!動きや配慮のテキパキさ、めちゃくちゃ英語が堪能!日本語、英語と同じ事を二回話すのは疲れるでしょうね…
一つ気になったのは、美ら海水族館に着いたのは「オキちゃんショー」には中途半端な時間だった事。離れているので屋内→ショー→屋内の移動暑かったー。しかし、個人でこれだけの場所を周るとなると大変だし高くつくしコスパは最高だと思います(^^)
Dear Ma Ma,
Thank you very much for participating in the bus tour organized by Jumbo Tours. We sincerely appreciate your choice of the Hip-Hop Bus Tour for this trip.
Thank you for your kind words about our tour guide. We are glad to hear that you were satisfied, especially considering the efforts made to accommodate our international guests!
Thank you for your valuable feedback. We hope you will choose our bus tours again when you visit Okinawa next time. We look forward to welcoming you back!
"See you again soon♪"
Jumbo Tours Co., Ltd.
Hip-Hop Bus Team
まぁママ 様
この度は、ジャンボツアーズ主催のバスツアーへご参加頂き、誠にありがとうございました。
今回のご旅行でHip-Hop Bus Tour をお選び頂きました事、心より感謝しております。
添乗員へのお褒めのお言葉有難うございます。
外国籍のお客様もいらっしゃり工夫している中でご満足頂き何よりです!
貴重なご意見ありがとうございました。
次回沖縄へお越しの際も、弊社のバスツアーをぜひご利用くださいませ。
又のご来沖を心よりお待ちしております。"まためんそーりよー♪"
(株)ジャンボツアーズ
ヒップホップバスチーム
This time, since it was a trip with my elderly parents, I wanted to minimize walking while still having a satisfying plan, and I found this course! The cruise was great, and the water buffalo cart and bus sightseeing were very good without unnecessary fatigue.
今回は高齢の両親との旅行だったので、なるべく歩かず、けれども満足行くプランでと思って探してヒットしたのがこのコースでした!
クルーズも良し、水牛車、バス観光と無駄に疲れることなく大変良かったです
I participated with three friends. It was my first time kayaking, and I had some worries, but the tour guide was kind and funny, which made me very satisfied. I want to come back again.
友達3人で参加しました。
初めてのシーカヤックで不安なところもありましたが、ツアーのお兄さんが優しく面白く教えてくれて満足でした。またきたいです。
Thank you for participating in the kayak tour. It seems you were satisfied! I hope it becomes one of your memories of Okinawa. Please come back and visit us again!
カヤックツアーのご参加ありがとうございました。
満足して頂けたようですね!沖縄の思い出の一つになれば幸いです。
ぜひまた、遊びに来て下さいね!
I was able to enjoy the wonderful sunset and the magnificent views of Okinawa from the vast ocean!
I participated with my 4-year-old son, and he was thrilled and having a great time. The staff were also very kind and even gave my son a balloon as a gift.
The live music was lovely, and at the end, everyone present got really excited with the island song, creating a wonderful memory!
素晴らしいサンセットと大海原からみる沖縄の雄大な景色を堪能できました!
4歳の息子と一緒に参加しましたが、息子も大喜びではしゃぎまくっていましたが、スタッフの方も親切にしてくださり、息子に風船のプレゼントもしてくれました。
ライブミュージックも素敵で、最後に島唄でその場にいた全員が大いに盛り上がり、素敵な思い出になりました♪
I participated with my fourth-grade son and my six-year-old daughter. We were able to see many colorful fish while snorkeling in the crystal-clear Ishigaki Coral Lagoon, and the kids were very excited.
Also, on the Phantom Island, we could take photos dressed as mermaids, and my daughter was very satisfied.
The guides were kind, and we had a wonderful day. Thank you very much.
小学4年生の息子と6歳になる娘も一緒に参加しました。透明度バツグンの石西礁湖でのシュノーケリングで多くの色とりどりの魚たちを見ることができ、子供たちも大興奮でした。
また、幻の島では人魚の格好で写真撮影できて、娘は大満足でした(^^♪
ガイドの方々も親切で、楽しい一日を過ごすことが出来ました。
有難うございました。
The water buffalo carts, the buildings, and the people were all wonderful.
My stay on Taketomi Island was very short, so I felt a bit unsatisfied and definitely want to go back again.
水牛車も、建物も、人も全てよかったです。
竹富島の滞在が、すごく少なくて。。物足りなかったので、またぜひ行きたいと思いました。
The water buffalo on Taketomi Island was just as good as I expected. However, one disappointing thing was that despite checking in early to ride the water buffalo, I was skipped over several times. When I asked if it was my turn yet, I was told to wait a little longer, and then it turned out I had actually been forgotten. I was disappointed by the lack of enthusiasm from the staff at the reception.
竹富島の水牛は予想通り良かったです。
ただ一つ残念なのが水牛に乗るのに早く受付をしたのにも関わらず、何組にも飛ばされ、まだですか?と聞いたときにはもう少しお待ちくださいと言われ、それからまた待っていたら実際は忘れられていた。受付のやる気の無さにがっかり。
Dear Yakuza,
Thank you very much for participating in the island tour organized by Ishigaki Island Dream Tourism.
Upon reviewing your feedback, we confirmed on-site that there was indeed a mishap regarding the guidance to the water buffalo cart, as you pointed out.
There was a communication lapse from the staff at the reception to the staff responsible for guiding passengers to the water buffalo cart. We sincerely apologize for the delay this caused you and for any unpleasant experience it may have resulted in.
We will promptly relay your feedback to the water buffalo cart tour staff and ensure that they are attentive to providing service from the customer's perspective.
Moving forward, we will strive to improve our services in collaboration with each island facility to ensure that customers who participate in our tours can enjoy and be satisfied with the islands of Yaeyama.
Thank you for your valuable feedback.
Ishigaki Island Dream Tourism
Tomimoto
やくざ 様
このたびは石垣島ドリーム観光主催の離島ツアーにご参加いただきまして誠にありがとうございました。
今回いただきましたご意見につきまして現地に確認をしたところ、ご指摘のとおり水牛車へのご案内で不手際がございました。
受付をした窓口のスタッフから、水牛車へ乗車のご案内をするスタッフへの伝達漏れがございました。
それが原因でやくざ様をお待たせしてしまい、不愉快な思いを与えてしまいましたことを深くお詫びいたします。
今回いただいたご意見は、早急に水牛車観光のスタッフに伝え、お客様の立場に立ったサービス対応をするよう注意をしております。
今後もツアーに参加していただいたお客様に、八重山の島々を楽しんで満足していただくために、各離島施設と協力関係を築きながらサービスの向上に努めて参ります。
貴重なご意見、ありがとうございました。
石垣島ドリーム観光
富本
I wanted to do snorkeling while my child wanted to try sea kayaking, and while searching for a plan, I discovered this course and decided to participate. Since traveling can be cumbersome with luggage, I wanted to keep it as light as possible. It was very convenient to bring just my swimsuit, rash guard, towel, and sunscreen. Additionally, the guide was kind and shared interesting points of interest, making it enjoyable and reassuring for beginners. I also brought my own camera, but I wasn't able to take great photos, so I appreciated the help in capturing good memories. The staff were friendly and kind, making it a great recommendation for families with children.
子供はシーカヤック、私はシュノーケルをやりたいと思っていて、プランを探していたらこちらのコースを発見し参加しました。旅行は手荷物がかさばるのでなるべく身軽に行きたいところ。水着とラッシュガード、タオル、日焼け止めを持参、とても楽でした。また、ガイドの方が親切なアテンドと見どころポイントを教えてくれるので、初心者でも安心して楽しめるので良かったです。また、自分でもカメラを持って行きましたが、なかなか上手く撮ることが出来ず撮って頂いて、良い思い出になり感謝しています。スタッフの皆さん、気さくで優しいので子供連れでも安心して参加できるのでオススメです。
The family enjoyed the activity together and there are professional photo-taking which is very helpful. The Veltra offer is a great deal and easy to claim!
We booked the 11am session and it ended at 12noon. There is also a trampoline for the kids to play with.