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Okinawa
I was able to fully enjoy the Ryukyu Fireworks Festival from the front row in Area A1 of the tour seats. Thank you! The music was playing right in front of me, creating an immersive experience.
ツアー席エリアA1の最前列で琉球海炎祭堪能できました。ありがとうございます。音楽も目の前で鳴っており包み込まれるような体験でした
- The time from arrival and securing seats (first-come, first-served) at 15:30 until the start at 19:00 is quite long.
- Prepare measures such as umbrellas and sun protection clothing.
- Since the cha
・到着、席の確保（先着順）の15:30から19:00開始まで結構長い
・傘や日よけ着衣など対策
・パイプ椅子なのでクッションがあるとよい
・帰りのために懐中電灯があると忘れ物の確認と帰り道に便利
この度は弊社をご利用頂きありがとうございます。
またのご利用をお待ちしております。
Translated by OpenAI
The parking lot is quite far away, and walking is difficult, so I don't want to participate next time. The staff's guidance was excellent. The bento was delicious.
駐車場から、かなりの距離があり歩くのが、大変で次からは参加したく無いです。
スタッフの方々の案内が凄く良かったです。
お弁当が美味しかった。
Translated by OpenAI
WOW!!! it was an unforgettable night at the fireworks festival! The crowd was buzzing with excitement and the atmosphere was electric! Can't wait to be back next year!
Well-managed and planned. We had no trouble securing a carpark spot and staff were extremely helpful, guiding everyone to the shuttle bus area. Will be back next year!
This is such a great experience! I love how the fireworks and music synchronize. It's so fun to watch and I highly recommend watching this with family and also with friends. Definitely worth it.
Better if you book an accommodation from nearby hotels to avoid traffic.
Good and friendly staff to guide us before and after boarding the bus
Thank you very much for visiting our restaurant! We are very pleased to hear your compliments about our staff. We look forward to serving you again!
Was very easy to locate and helpful staff. Very organised and I had a great time~ Couldn't imagine making my way to the festival without this service. Thank you!
Thank you for your warm words! We are glad to hear that you enjoyed your stay with us. We look forward to welcoming you again!
It's unfortunate that the bus arriving at "Kencho-mae" was delayed. There were no issues on board. The guidance upon arrival at the location was also good.
仕方ありませんがバスの到着が遅れた「県庁前」のが残念。車内はなんら問題無し。現地着いてからも案内は良かったです。
Translated by OpenAI
Great,excellent!I will definitely be there with my family to enjoy the fireworks again
Although it was a fireworks festival tour, the bus attendant told us that we would be late for the meeting time if we watched the fireworks until the end, so we had to move 5 minutes before the finale. Additionally, on the way back, we were strongly instructed to stop unexpectedly at an interchange to dispose of trash. Overall, the service was quite unpleasant.
花火大会ツアーなのに、バス添乗員さんから花火を最後まで見ると集合時間に遅れるため、花火フィナーレ5分前に移動するように言われた。
また、帰りの高速道路で予定外にインターに停車しゴミを捨てるように強く指示された。対応が総じて不愉快だった。
Dear Customer,
Thank you very much for participating in our fireworks bus tour. We also sincerely apologize for any inconveniences caused during the tour.
We have confirmed with the tour guide on the day of the event, and we would appreciate it if you could verify the following information:
1. You were instructed to move 5 minutes before the fireworks finale.
→ There is usually significant congestion from the fireworks venue to the bus boarding area, and in the past, we have received feedback from customers who were unable to use the restroom due to the crowd on the way back. Therefore, as a precaution, we advised starting to move around 5 minutes before the end time to ensure a smoother transition to the restroom and the bus.
2. Regarding the return highway.
→ We made a stop at Nakagusuku PA, but due to the congestion at the fireworks venue where some customers were unable to use the restroom, and the traffic on the way back, we consulted with the driver and decided to make this stop. During this time, we informed customers to dispose of their trash at this PA if possible or to take it home with them.
While this is our response, we sincerely apologize again for any discomfort caused by the tour guide's words, which may have been perceived negatively by some customers.
As this tour guide was dispatched, we have promised the contracting company to further strengthen the training and guidance of their staff.
Our company will continue to strive to provide tours that satisfy our customers. Thank you for your valuable feedback.
Cerulean Blue, Akamine
098-941-6828
名無し 様
この度は、弊社の花火バスツアーにご参加いただき誠にありがとうございます。
また、せっかくのツアーに水をさすような対応があったこと、お詫び申し上げます。
当日の添乗員への確認が取れましたので、お客様でもご確認いただけると幸いです。
①花火フィナーレ5分前に移動するように言われた
→例年花火大会会場よりバス乗車地までかなりの混雑があり
お客様から帰りが混みすぎてトイレも行けなかったとのお声も過去にあった為
お気遣い気持ちでコツとして終了時間5分前頃に移動を始めると
スムーズにトイレも寄れてバス迄の移動できますとご案内したようでございます。
②帰りの高速道路について
→中城PAにて立寄りを行いましたが
花火大会会場にてトイレが込み合って行けなかったお客様やバス乗車後も道が混んでいて
帰路に時間がかかったことからドライバーと相談の上、立寄りを行いました。
その際お客様にはできるだけこちらのPAにてごみを捨てるか、ご自宅までお持ち帰り願いますとご案内をしたようでございます。
以上の回答とはなりますが、添乗員の言葉を受け取るお客様によっては
不快に感じさせてしまう言動になってしまったこと、重ねてお詫び申し上げます。
今回の添乗員は派遣となりますので、委託先の企業へは添乗員の指導教育をより一層強化するよう
約束させていただきました。
弊社としても、お客様が満足していただけるツアーの対応心がけてまいります。
この度はお客様からの貴重なご意見、ありがとうございました。
セルリアンブルー 赤嶺
098-941-6828
Translated by OpenAI
Great fireworks display, together with the music really a great experience. If you were standing behind the marked seated area standing and using tripods higher than 1m was ok, inside the marked area inside the paid area anything above 1m was asked to lay down so everybody can have a great view.
Facilities on the beach (toilets and food) were plenty. The food was okay, not bad but nothing outstanding, definitely festival prices. Everything was smoothly organized except the cars leaving the parking lots. The traffic jam afterwards was INCREDIBLE. After around 40 minutes in which we moved roughly 150m we decided to turn back and used smaller roads the navigation didn’t suggest, brought us out within 10 minutes.
Conclusion: Fireworks and music were GREAT! Food was ok, bring your own if you want to be sure what you get and a reasonable price. When leaving the parking follow all traffic rules but don’t rely on navigation from phones or the car, use a map and check streets. Be prepared for mobile internet being VERY slow on the event area, the infrastructure apparently isn’t made for so many people.
煙火精彩 人流也可以接受 也不會太擠擁 表現節奏好好 。
The staff were attentive and enthusiastic. Although there was traffic on the way, there were alternative options available. The signage was clear, and the fireworks festival was truly moving. I highly recommend coming to see it if you have the chance!
工作為員細心且熱情，雖然路上堵車但亦有其他方案，標示清晰，花火大會真的很感動，推廣有機會的要來觀看！
Translated by OpenAI
The venue was great. They did a great job organizing the seating. My goodness though, the show was horrible. There were many 30+ second periods throughout the show with no fireworks. It was so awkward. I left after 20 minutes to beat the traffic.
It was my first time participating.
I used the bus to avoid worrying about parking.
There was a staff member on site who was kind and helpful,
and we departed on time, allowing us to enter the venue as scheduled.
I was overwhelmed by the crowd, but there were guides everywhere, so I reached my designated seat without any anxiety, and the long-awaited grand fireworks display was stunning.
It was wonderful.
I am very satisfied.
初めての参加でした
駐車場の心配を避けるためにバスを利用しました
現場には担当者もいて、親切に対応してくれて、
時間通りの出発で、予定通りに会場に入れました
人の多さに圧倒でしたが、案内人がそこかしこにいて不安なく指定席にたどり着き、待望の大花火に圧巻でした
素晴らしかった
大
満足です
この度は弊社をご利用頂きありがとうございます。
またのご利用をお待ちしております。
Translated by OpenAI
The fireworks display, in collaboration with the music, was spectacular. I want to see it again.
The shuttle bus arrived at the venue more than two hours early, which made the waiting time long and difficult. I had a seat (A1), but it would have been fine without one. The departure location for the shuttle bus on the way back was dark, making it hard to find.
楽曲とコラボした花火打ち上げは見事でした。また見に行きたいです。
シャトルバスは会場に2時間以上前に着き待ち時間が長かったのが辛かった。椅子席(A1)でしたが席無しでも良かったです。帰りのシャトルバス発車場所が暗くなっていたので分かり難かった。
この度は弊社をご利用頂きありがとうございます。
発車場所がわかりにくかったとのこと、申し訳ございません。
貴重なご意見、ありがとうございます。
またのご利用をお待ちしております。
Translated by OpenAI
On time.
Staffs are nice.
Maybe can share the location information of back earlier (before start or on the bus).
Thank you for using our services.
We apologize for the difficulty in finding the departure location.
Thank you for your valuable feedback.
We look forward to serving you again.
I thought the monorail station's arrivals and departures were convenient.
I'm glad I had a fun day.
Fireworks are great.
Thank you. Thank you very much.
モノレール駅の発着も便利だと思いました。
楽しい日を過ごせてよかったです。
花火はいいですね。
感謝します。ありがとうございました
Thank you very much for your application. If there is another opportunity, we look forward to working with you again!
この度はお申込みいただき誠にありがとうございました。
また機会がございましたら、どうぞよろしくお願いいたします！！
Translated by OpenAI
