All Reviews for Transfer & Travel Essentials

The meeting time was set for 7:10, and since it seemed like I would be cutting it close, I exchanged my ticket the day before. Once I had completed the exchange, I was told that as long as I arrived by the boarding time (10 minutes before departure), I would be fine. I was worried about whether I could make it after having breakfast at the hotel, but I made a taxi reservation, and I was able to eat and still make it on time. The boat was completely stable and comfortable, but the seating was spaced like a bus, and seat belts were mandatory. Since it was fully booked that day, once you sat down, you basically couldn't move. If I had more time, taking the ferry one way might have been nice.

集合時間が7時10分となっており、ギリギリになりそうだったため、前日にチケットを引き換えました。
引き換えを済ませておけば、乗船時間（出発の10分前）までに着いていれば良いとの事。
ホテルの朝食を食べて間に合うか気になっていたのですが、タクシーの予約をしておき、食べてからでも間に合いました。
船は全く揺れず快適でしたが、座席はバス位の間隔でシートベルト必須、当日は満席だったので一度座ると基本動けません。
時間に余裕があれば片道はフェリーでも良かったかな。

The pickup was easy to understand, and the response during the return was quick, which was helpful. The explanation was provided politely by a female staff member, but the loud, energetic voice of the male staff member at the adjacent counter was so overwhelming that it drowned out our conversation.

お迎えはわかりやすく、返却時の対応は早くて助かりました。説明は女性に丁寧に対応していただきましたが、隣の男性受付の元気な大きい声はこちらの会話を打ち消すほどでした。

Masks are still essential to avoid the three Cs (closed spaces, crowded places, and close-contact settings). I hope to have a comfortable trip while doing my best to follow good manners!

まだマスクは3密を避けるためには必需品です。マナーは極力守りながら快適な旅になればいいかと思います！

The ship was large and allowed for a leisurely journey. However, the interior was hot and could hardly be called comfortable. Well, I accepted it as part of the experience, so it was within my expectations.

船は大きくてのんびり移動できました。
ただ、船内が暑く、決して快適？とは言えませんでした。
まあ、こんなもんだと割り切って乗ったので、想定内でした。

The Chinese passengers did not gather at the designated time. Furthermore, it seemed that one of them forgot their passport in the cabin and had to go back to retrieve it. As a result, there was a significant delay in the departure time. Other guests from abroad were also made to wait, which was quite unfortunate.

中国人の乗客は時間になっても集合してない。更にパスポートを客室に忘れた様で取りに戻ってた。その為に出発時刻を大幅にロス。他の海外からのゲストも可哀想なくらい待たされてました。

The JR limited express bound for Nagasaki was significantly delayed due to a power outage, and I was unable to make it in time for the jet foil. Thank you for your kind assistance. It was a great help.

長崎に向うJR特急が停電により大幅に遅れ、ジェットフォイルに間に合わなくなった時に、親切に対応いただきました。
ありがとうございました。助かりました。

It was a quiet and smooth journey that lasted an hour and a half. We arrived at Nagasaki Port while I was reading a magazine. Unlike flying, it took a bit longer, but the spacious seats were nice.

1時間半の静かで揺れもなく、快適な航海でした。雑誌を読んでいる間に長崎港に着きました。飛行機とは違って時間が少し長くかかりましたが、ゆったりとした座席で良かったです。

It's definitely more economical to go through this than to issue tickets normally. It's easy; you just show the smartphone screen at the counter. I plan to continue issuing tickets this way.

普通に発券するよりこちらを経由した方が断然お得です。窓口でスマホ画面を見せるだけなの簡単です。これからもこちらで発券しようと思います。

It was my first time using the Nagasaki Port. Inside the terminal, there was an announcement stating that tickets issued by travel agencies must be exchanged at the counter. Before boarding, temperature checks were also conducted. The ship was very clean, and the sea was calm, making for a comfortable journey of just over an hour.

長崎港発の利用は初めてでした。ターミナル内では、旅行会社発行のチケットは必ず窓口で引き換えが必要ですと案内放送もありました。乗船前には検温も実施されていらっしゃいます。船内はとても清潔で、海も穏やかで快適な1時間ちょっとの船旅でした。

You can simply present your Veltra voucher at the counter to quickly exchange it for a paper ticket. The reception is very smooth! I didn't know there was a water server on board. I have used Kyushu Ferry several times, and the staff at the counter and the crew are always kind. I fell asleep without realizing it, and before I knew it, we were at Nagasaki Port.

窓口でベルトラバウチャーを提示するだけですぐに紙チケットに引き換えられます。受付がとてもスムーズです！船内にウォーターサーバーが備え付けられているとは知りませんでした。九州商船さんの船にはこれまで何度か使わせていただいていますが、いつも窓口の方も船員さんも対応が親切です。いつの間にか寝落ちして、あっという間に長崎港でした。

I used the ferry. The timing was quite good. I will use it again. Goto was amazing.

フェリーを利用させて頂きました。時間的にちょっと良い時間です。また利用させて頂きます。五島は最高でした。

It's been a while since I used this service since COVID. I was able to get on the next flight due to a delay, thank you very much. I would like to use it again during winter in Furano. I guess it's not possible during other seasons, right?

コロナ以来久々に利用、飛行機延着で次の便に入れて頂きました、ありがとうございます。また冬の富良野の際は利用したいです。冬以外のシーズンは無理なんでしょうね

I was able to purchase tickets at a slightly lower price than usual. It was a morning flight, but it was almost full. I'm glad I bought them in advance. The process was easy since I just had to show the screen, and I hardly felt any swaying during the ride, probably because it was a calm day. As a paper driver, I appreciated that I could take the free shuttle bus to Ariake Port.

通常より少し安くチケット購入ができました。朝の便でしたがほぼ満席。事前に購入していて良かったです。お手続きも画面を見せるだけなので簡単でしたし、波が穏やかな日だったのか乗船中の揺れはほぼ感じませんでした。ペーパードライバーなので、無料シャトルバスで有明港まで行けるので助かりました。

I was able to fully enjoy Fukue, Kamigoto, Nagasaki, Hirado, and Sasebo with a significant reduction in travel time, a refreshing feeling, and beautiful scenery, perhaps from the ferry. I want to come back again.

時間の大幅短縮、爽快感、と景色はフェリーかな…福江．上五島、長崎、平戸、佐世保を満喫できました。またきたいです。

The jet foil fares have become quite expensive due to rising fuel costs, but if you book through here, you get a 10% discount, which is a great benefit. You can pick up your boarding ticket even before the day of departure, so I stopped by the counter to exchange it when I visited the shopping mall across the street. On the day of departure, I just needed to go directly to the boarding gate 10 minutes before departure, which was helpful since it was an early morning trip. (Since seating is assigned, there’s no need to arrive early and wait in line.)

　ジェットフォイルは燃料費高騰もあって運賃が結構高額になっていますが、こちらから申し込むと１０％引きになりメリット大です。
　乗船チケットの受取が乗船日前でも可能なので、向かいにあるショッピングモールへ行った際に窓口に寄って引き換えておきました。当日は出港１０分前に直接乗船口へ行けばよいとのことで、朝早い便だったので助かりました。(座席指定制なので、早く行って並ぶ必要はありません。）

I didn't have to wait at the airport and was smoothly transported from the airport to my destination. The driver's driving was very reassuring, and their service was very kind and attentive. Thank you.
I would like to use this service again.

空港で待つ時間がなくスムーズに空港から目的地まで送っていただきました。ドライバーさんの運転はとても安心できるし、対応もとても親切で丁寧でした。ありがとうございます。
また利用させていただきたいです。

I have come to love Goto, and I find it very convenient to visit regularly at a good price. I would like to use it again next time.

五島が好きになり、定期的に来島するのにお得に行けるので重宝しています。
また次回も利用したいです。

I was able to take the ferry at a low price. There were no particularly complicated procedures, and I was able to board smoothly!

安くフェリーに乗ることができました。
特に手続きが煩瑣なこともなく、スムーズに乗ることができました！

I used the service from Sasebo Port to Arikawa Port. I was a bit worried about it getting crowded during the COVID-19 pandemic, so I purchased a second-class reserved seat at the ticket counter. However, I was able to easily upgrade by providing my voucher number and paying an additional fee. The reservation process was smooth with advance payment.

佐世保港から有川港まで利用しました。
コロナ禍で少し密になるのが心配でしたので、2等指定を窓口で購入しましたが、バウチャー番号を伝えて追加料金を支払えば簡単にアップグレードできました。
事前決済で予約もスムーズに取れました。

The outbound trip went smoothly, but the weather worsened and caused cancellations. I confirmed that the ferry was operating and had my reservation changed. The staff at the counter were very experienced, and the process went smoothly. I was very grateful. I also appreciate Beltora.

行きは問題なかったのに、天候なら悪化で欠航。
フェリーが動くことを確認して、変更してもらいました。窓口の方も手慣れたもので、スムーズに手続き頂くことができました。
とても助かりました。ベルトラさんにも感謝です。

I don't know much about the local area, so Beltora was very helpful. It's easy to apply online, and the contact emails during uncertain times are reassuring. I didn't encounter any issues at the local office either. I also thought that the ships from Kyushu Ferry were beautiful and clean, and the driving was good. However, there are times when the Beltora app runs slowly and the screen doesn't display properly, so I think it would be even better if you could consider enhancing the server capacity.

現地のことをよく知らないので、ベルトラさんはとても助かります。WEBで簡単に申し込みできますし、不安な時の連絡めーるも心強いです。
現地の窓口でも困ることはありませんでした。
また九州商船さんの船は綺麗で清潔なのも、運転が上手なのもよかったと思います。
ベルトラさんのアプリの動きが悪くなかなか画面が表示されないことがあるので、サーバとかの増強を検討頂けるとさらによいと思います。

The Hokkaido Resort Liner arrived ahead of schedule without any trouble. Just as I expected. Thank you.

北海道リゾートライナー、トラブルなく定刻より早めに到着。
思っていた通りです。
ありがとうございました。

I requested a tour from Naha Airport to about five sightseeing destinations (such as Naminoue Shrine, Shuri Castle, and American Village) and then to my hotel. It was a five-hour plan, but since we had plenty of free time for shopping at Kokusai Street and American Village, I was able to shop to my heart's content, visit cafes, and take bathroom breaks.

At Shuri Castle, the kind driver provided detailed explanations about the history, which was very educational.

Taking a taxi means no worries about getting lost, no concerns about luggage, and it's easy to navigate the hills, providing a sense of security. I especially recommend it for elderly people and those with children.

那覇空港から、5か所ほど観光目的地（波の上宮、首里城、アメリカンビレッジなど）を回って、宿泊先のホテルまでお願いしました。5時間のプランでしたが、ショッピングできる国際通りやアメリカンビレッジはゆっくり自由時間をいただいたので、買い物も思う存分できて、カフェによったり、トイレ休憩もできました。
首里城では、親切なドライバーさんが歴史のことも詳しく説明してくださったので、大変勉強になりました。
タクシーですと、道に迷うこともなく、荷物の心配もなく、坂道も楽々で、安心感があります。特に高齢の方やお子さんづれの方にはお勧めです。

The weather was cloudy, which was unfortunate, but since we could freely set our sightseeing locations, we enjoyed a custom course. A spacious vehicle was provided, making our sightseeing comfortable. The driver was also very kind and accommodating.

天気は曇っていてあいにくでしたが、見学場所は自由に設定できるのでオリジナルコースを楽しめました。
車内がゆったり目の車が配車されたので快適に観光できました。
ドライバーさんも親切に対応してくださいました。

The ship had a TV and restrooms, allowing for a comfortable stay without any inconveniences. I didn't take any motion sickness medication, but I had no problems at all.

船内はTVやお手洗いもあり、不自由なく快適に過ごすことが出来ました。船酔いの薬を飲まなかったのですが、まったく問題ありませんでした。

I always make my reservations on this site when traveling from Nagasaki to Fukue. The confirmation is quick, and payment can be made in advance, so on the day of travel, I can easily board with just the voucher.

長崎から福江まで行くときには必ずこちらのサイトで予約しています
予約確定まで早く、支払いも事前決済できるので当日はバウチャーのみでらくらく乗船できます

I used the second-class seat from Fukue Port to Nagasaki Port. The ship was a bit crowded, so I sat at a table on the deck and enjoyed the view of the sea on the way back. The temperature was high, not cold, making for a comfortable journey.

福江港から長崎港まで2等席で利用しました。船内は少し人が多かったので、甲板のテーブル席に座って海を眺めながら帰りました。気温も高く寒くもなく快適な旅でした。

On the way there, I took the jet foil, but on the way back, I relaxed on the ferry (partly because it was cheaper, haha).

The second-class seating was a shared sleeping style.

Perhaps because it was a Friday, there were many students due to a sports tournament or something happening over the weekend. However, the ship was spacious, so it wasn't bothersome at all, and I could freely sleep or go out on the deck.

If you have the time, I think this is perfectly fine! I arrived in Nagasaki just after 8, which was great because I could enjoy the night in Nagasaki right away.

行きは、ジェットフォイルでしたが、帰りはのんびりフェリーで
（安いというのもありますが笑）

2等席は、雑魚寝スタイル

ちょうど金曜だったからか、週末に行われるスポーツ大会か何かで、学生たちがいっぱい
とはいえ、広い船内なので、気になることはなく、寝たり、デッキに出たり自由に過ごせました。

時間があるようだったら、こちらで全然いいと思います！
長崎には8時過ぎについて、そのまま長崎の夜を楽しめるのでちょうどいいと思いました。

I had booked a one-day sightseeing tour of Fukue Island, so I naturally chose the "jet foil" to arrive early.

At Nagasaki Port, there were souvenir shops, but I had breakfast at a diner where I enjoyed "ago dashi udon" before setting sail!

Since it was an early morning boarding, I mostly slept on the boat, and before I knew it, we had arrived. The seats were spacious, and I didn't mind the swaying or noise at all. It was worth the price; I arrived quickly and had a comfortable experience!

福江島の1日観光ツアーを申し込んでいたので、必然的に早く着く「ジェットフォイル」を選択。

長崎港では、お土産屋さんなどがありましたが、朝食がてら、定食屋さん？で「あごだしうどん」を食べ、いざ出航！

朝早くの乗船なので、船の中ではほとんど寝ていて、あっという間につきました。
座席も広く、揺れや音も気になりませんでした。
高いだけあって、早く着くし、快適に過ごせましたー

On the day of the event, I was waiting in the hotel lobby, but when the scheduled time came, there was no pickup. I contacted the emergency contact and was told by the first woman I spoke to that there was no reservation! Until now, I had used Veltra for both international and domestic travel without any issues, and it was always very good.

In the end, I found out it was a mistake on the taxi company's part, and the driver arrived late. The substitute driver was kind and courteous, so I was able to enjoy my sightseeing. Although I felt nothing but frustration with the phone response, the driver was excellent, so I decided to give an average rating.

当日、ホテルロビーにて待っていましたが予定時間になってもお迎えが来ず緊急連絡先に連絡して最初に応対した女性から予約されていない！とのお返事。
これまでもベルトラさんで海外、国内利用させて頂いていてなんのトラブルもなくとても良かったのですが。
結局、タクシー会社の手違いだったとわかりドライバーさん遅れて到着。
代打のドライバーさんが親切丁寧でしたので気持ちよく観光することが出来ました。
電話応対に腹立たしさしか感じなかったものの、ドライバーさんが最高でしたので普通の評価にさせていただきました。