Japan
Thank you for the guide who was very kind and communicated in English! The food was delicious, and I appreciate the enjoyable time!
英語通じてて、ガイドさんすごく優しくて対応してくれててありがとうございます!
食事もおいしかったです、楽しい時間ありがとうございますー!
Dear S.T.,
Thank you very much for participating in the "Shirakawa-go and Gokayama: Two World Heritage Village Experience Tour." We also appreciate your feedback.
We are delighted to hear that you enjoyed your trip, and our entire staff is pleased as well.
Thanks to your support, we have seen an increase in international visitors, and we are doing our best to provide guidance in English whenever possible.
Please do not hesitate to reach out to us when you visit the Hokuriku region or Kanazawa again. Our staff is looking forward to welcoming you.
Thank you once again for your participation.
S.T様
この度は「白川郷・五箇山 二つの世界遺産集落満喫ツアー」にご参加頂きまして誠にありがとうございました。
また、ご投稿頂きまして重ねて御礼申し上げます。
今回のご旅行はお楽しみ頂けたご様子で従業員一同喜んでおります。
おかげさまで海外からのお客様も増えてきており、可能な限り英語でのご案内もさせて頂いております。
是非、また北陸・金沢へお越しの際はお声掛け下さいませ。
スタッフ一同お待ちしております。
この度はご参加ありがとうございました。
The bus tour was very fulfilling, allowing us to visit famous places in Okinawa, starting with the Churaumi Aquarium, all in one day! The guide provided explanations about various spots along the way, as well as insights into Okinawan dialect and culture, which was very interesting. I was particularly impressed by the experience of playing an instrument called the sanba and learning the sign language for "Nadasoso." The guide was very easy to talk to, which made the experience even more enjoyable.
It's not an exaggeration to say that this plan allowed us to fully enjoy Okinawa. It was my first time visiting, and I was able to experience Okinawa to the fullest. It became a wonderful memory; thank you very much!
美ら海水族館をはじめとして沖縄の有名な場所を一日で回ることができ、とても充実したバスツアーでした!
ガイドさんから目的地に着くまでの道のりにある色々なスポットの説明があったり、沖縄の方言や文化などについて説明があったりして大変面白かったです。特に三板と呼ばれる楽器の体験ができたり、「なだそうそう」の手話を教えてもらえたりしたことが印象的でした。ガイドさんはとても話しやすい方で色々お話しできたのも楽しかったです。
沖縄を存分に満喫できるといっても過言ではないようなプランで、初めて沖縄に行ったのですが、沖縄を十二分に楽しむことができました。とてもいい思い出になりました、ありがとうございました!
Due to the nature of Okinawa, it is undeniable that the weather can be a factor, but surprisingly, you can get a good overview by circling around Ishigaki Island, enjoy a delicious lunch, and experience a cost-effective sightseeing bus. The elderly male guide's storytelling, interspersed with traditional Okinawan music and songs, is exquisite.
As for the highlights, the first stop, the Tomb of the Chinese, felt like just a mere monument and seemed unnecessary. The time spent there should be allocated for free time at Kabira Bay instead. The other choices are good.
沖縄という場所の性格上、天候に左右される面は否定できないのですが、意外に大きな石垣島を一周して概要がつかめるし、おいしい昼食がいただける、コストパフォーマンスのいい観光バス。年配の男性ガイドさんの、三線と唄を交えたおしゃべりが絶妙。
見どころでは、最初に訪問する唐人墓だけが、単なる記念碑にしか思えず蛇足と感じました。滞在時間は川平湾での自由行動に振り分けるべきでは。その他はいい選択です。
You can leisurely explore by ox cart.
I found it interesting to hear about the relationships of the cows and the village. Since it's an island where time flows slowly, the speed of the ox cart feels just right.
It's a small island, so I was able to visit Kondoi Beach, Kaiji Beach, and the West Pier as well.
牛車でのんびり回れます。
牛の交友関係や集落の説明など、面白く聞けました。
時間がゆったり流れる島なので、牛車のスピードがちょうど合う感じ
小さな島なので、コンドイ浜やカイジ浜、西桟橋も回れました。
This time, I went on a 3-night, 4-day island-hopping trip in Okinawa. I was really looking forward to the island tour, but unfortunately, the weather was mostly rainy or drizzly from the first day until the end, which greatly disappointed my expectations. We also had to cancel the glass-bottom boat tour. The meals at the hotel were also not great. I've heard that the weather in Okinawa is good in the fall, so I would like to try visiting again around that time.
今回は3泊4日で沖縄の離島めぐりに行ってきました。
とても楽しみに待ってた離島めぐりでした‥が1日目から帰りまでのほとんど天候は雨、小雨 と期待は大きく裏切られた。グラスボートもキャンセルせざるを得ませんでした。ホテルの食事内容も今一。沖縄は秋が天候が良いと言う事ですので次回は秋頃にもう一度行ってみたいと思います。
I participated with my parents. Since it was rainy, traveling by bus was indeed convenient.
The lunch venue was closed for the holiday, so we had to change the restaurant, which also changed the course (there was no train travel). The tour guide mentioned this in English, but there was no mention of it in the Japanese explanation. I understood the course change since I speak English, but my parents were completely unaware due to the lack of explanation in Japanese, and they didn't find out about the cancellation of the train travel until we were on our way to Kinkaku-ji.
The importance of thoroughly communicating information seems to depend on the tour guide. I was a bit frustrated.
両親を連れて参加。雨模様だったのでバス移動はやはり便利でした。
昼食会場が休日だったためお店を変更、それに伴いコースも変更になりました(電車移動がなくなった)。添乗員さんの説明は英語ではそのことに触れていたのですが、日本語の説明では全く触れず。私は英語が分かるのでコース変更をわかっていましたが、両親は日本語での説明が無かったので全く知らず、電車の移動がなくなったことは金閣寺に向かう時まで知りませんでした。
情報の周知徹底をどの程度重要視するのか、添乗員さんによると思います。私は少しイライラしました。
Thank you very much for using Heart Tour. We greatly appreciate your valuable feedback, which will be very helpful for our future course development and the training of our tour guides. We look forward to your continued support.
この度、ハートツアーにご利用頂きまして誠にありがとうございます。お客様から貴重な意見を頂き、今後のコース作成と添乗員の育成に大変参考になります。
引き続き、よろしくお願いいたします。
It was midwinter, so I was worried about being cold and shivering when I made the reservation, but we were blessed with good weather on the day! I was happy to find that there were blankets and hand warmers available. I really enjoyed the sense of openness and the pleasant breeze while being able to look straight up, as well as the guide's explanations at key points. I think it would be nice if the seats were a bit wider. If I have the chance, I would like to try the other course as well!
真冬でしたので寒くて震えるのは嫌だな…と思いながら予約しましたが、当日は良い天気に恵まれました!膝掛けとカイロも用意してあり嬉しかったです。真上を見渡せる開放感と心地よい風、ガイドさんの要所要所の説明などとても楽しめました。座席がもう少し広いといいかなーと思います。機会があればもうひとつのコースも行ってみたいです!!
I was glad that Ishigaki Island could be explored compactly. However, I was disappointed with the coral reefs at Kabira Bay after taking the glass-bottom boat, as they weren't as beautiful as I had expected. I got off at the airport on the morning course, but I had too much time until my flight at 4:30 PM, which felt like a waste. Also, if the afternoon course started a bit later, I think I could have participated on the day of arrival and made it more efficient.
石垣島がコンパクトに廻れて良かった。ただ川平湾の珊瑚礁を期待してグラスボートに乗ったが思ったほどではなく、もう少しきれいなものと思っていただけに残念だった。午前コースで空港で下車したが16時半の飛行機まで時間があり過ぎもったいなかった。また,午後のコースがもう少し遅いスタートならば到着日に参加でて効率よく行けたと思う。
I used the water buffalo cart and rental bicycle set. I was worried about the weather, but despite the cloudy skies, it didn't rain. When I arrived at Taketomi Island by ferry, I was greeted by a bus. Since it was the first morning on a weekday, I felt a bit guilty being the only one.
Pulled by the water buffalo, we leisurely traveled for about 30 minutes, enjoying the guide's explanations and songs. I was a bit anxious about the rental bicycle not having a lock, but I was reassured that "there are no police or thieves," and if there were any punctures or theft, they would bring a replacement, which is a service you don't find elsewhere, so I felt secure.
It was unfortunate that the glass-bottom boat I wanted to enjoy was canceled due to strong winds. Booking the glass-bottom boat set might carry a bit of risk.
水牛車とレンタサイクルのセットを利用しました。
天気が心配でしたが曇天ながらも雨には降られず、フェリーで竹富島に着いたところでバスのお出迎え、平日の朝一番だったので自分一人で申し訳なかったです。
水牛に引かれてのんびりと30分弱ですか、ガイドの方の説明や唄などで楽しませてもらいました。
レンタサイクルは鍵がないのがちょっと不安でしたが「警察署も泥棒もいない」とのことで、パンクや盗難があった場合は連絡をすれば代わりを持ってきてくれる、なんてサービスは他にはありませんので安心できます。
風が強くてセット以外ですがグラスボートを楽しもうとしたのが欠航だったのが残念、グラスボートのセットを予約するのはちょっとリスクがあるかもしれません。
This was my first visit to Okinawa, so I signed up for this tour that allows you to explore the southern part of Okinawa in half a day. The time spent at each location is a bit short, but it was very convenient to see the highlights of the south in just half a day. On the way back, you return to Naha City via the airport, so you can go straight to your flight. I spent the afternoon sightseeing in Naha City and visiting Shuri Castle.
今回は初めての沖縄訪問だったので,沖縄南部を半日で回れるこのツアーに申し込みました.
各場所の滞在時間は少し短いけど,南部のハイライトを半日で回れるのでとても便利でした.帰りには空港経由で那覇市内に戻るので,そのまま帰りの飛行機に乗るもよし.私は午後は那覇市内・首里城観光に充てました.
The bus guide's stories were very interesting and entertaining! In the latter part of the trip, it started to rain, but the driver and the bus guide lent us umbrellas. They took care of everything! It was a wonderful trip! Thank you very much! I would like to use this service again when I travel to Okinawa!
バスガイドさんのお話がとても興味深く、また面白かったです!
旅の後半、雨が降り出してしまったのですが運転手さんとバスガイドさんが傘を貸し出してくださいました。何から何までお世話になりました!とても良い旅になりました!ありがとうございました!
また沖縄旅行する際は利用したいです♪
Was a really great way to be able to see some of the island's attractions that were further away from Naha as we weren't able to hire a car. Really great tour, lovely guides, would recommend to anyone looking to experience Okinawa!
I'm glad I was able to visit three places by bus since I didn't rent a car. However, I was seated at the very back, which made for a bumpy ride and I ended up feeling unwell. I understand that I can't specify my seat, so I suppose it's just one of those things, but it was disappointing.
レンタカーを借りなかったのでバスで3箇所も観光できたのはよかったです。
しかし座席が一番後ろだったので揺れが激しく気分が悪くなってしまいました。
これに関しては指定はできないので仕方がないことだとは思いますが残念でした。
We went as a family starting from February 15. We were able to sit at the very front of the water buffalo cart, listened to the sanshin, and the weather was great, so it was the best experience. The water buffalo cart, Upper-kun, was big... good job! I was surprised at how many tourists there were even on a weekday. It's February, after all...
2/15から家族で行きました。水牛車の一番前に座れて三線も聞けてお天気もよかったし最高でした。水牛車アッパー君大きかった・・・おつかれさま 平日でも観光めっちゃ多くてびっくりでした。2月やのに...
You can efficiently enjoy island hopping.
At the Ishigaki Island ferry terminal, you can pick up tickets for the boat and meals before departing on your own.
First, take a comfortable, spacious high-speed boat for 40 minutes, followed by a cruise on the Nakama River in Iriomote Island, and then visit Yubu Island by water buffalo, where you can enjoy a meal.
The meal was an Okinawan cuisine bento, and the atmosphere was enhanced by the singing of the sea's voice while on the water buffalo.
離島めぐりを効率よく楽しめます。
石垣島の離島ターミナルで船や食事などの切符を受け取って各自で出発。
最初は新しくて広い快適な高速船で40分、西表島の仲間川クルーズ、水牛で由布島、食事。
食事は沖縄料理のお弁当で、水牛では海の声歌付きで雰囲気ありました。
On the second day of my 2-day trip to Okinawa, since my flight was in the afternoon, I was torn between relaxing at the hotel or making the most of my time in Okinawa. I decided to book a plan with an earlier meeting time. After visiting the Sefa Utaki, I had the option to choose my next activity, and since the weather was nice, I opted for the sea. I used a discount coupon provided by the guide to ride a glass-bottom boat. It was a private experience with just two guests, and I enjoyed chatting with the boat driver. After getting off at the airport, I was able to have lunch and do some shopping. It was a great deal for sightseeing and getting dropped off at the airport.
1泊2日での沖縄の2日目。搭乗便が15時台でしたので、ホテルでゆっくり過ごすか迷いましたが、せっかくの沖縄でしたので有効に過ごそうと思い、集合時間が比較的早いプランでしたが予約しました。斎場御嶽後は選択ができるプランで、お天気が良かったので海を選びました。ガイドさんからいただいた割引券を使いグラスボートに乗りました。お客さんは2人だけの貸切状態で、船の運転手さんとの会話も楽しかったです。空港で下車して昼食を食べお買い物もできました。観光、空港下車とお得な料金でした。
Overall, I am happy we took your bus tour. We learned much about Tokyo and its history. However, when we got off for a cup of coffee on the Purple line we discovered that the next bus wouldn't be there for over 3 hours. Had to take a cab to get back to the hotel for our dinner reservation. Also, the taped message on the Blue line was not synchronized correctly and was off by several minutes. It was very difficult to place the narrative with the correct scenery.
No one showed up at the check-in time of 3:30 PM, and the bus finally arrived just three minutes before 3:40 PM. During that time, I was exposed to the cold wind and felt very cold. If you can't stick to the check-in time, it's unacceptable. Before discussing the details of the tour, I had an unpleasant experience right from the start.
15時30分のチェックイン時刻に誰も現れず、15時40分の3分前にやっとバスが現れて、そこでチェクインできましたが、その間寒風にさらされて大変寒い思いをしました。
チェックイン時刻を守れないのでは話になりません。ツアーの内容がどうのこうのという前に最初から嫌な思いをしました。
I participated with my child. We were able to efficiently visit Seifa Utaki, Shinbaru Beach, and the Himeyuri Monument in a short time. The bus guide's narration was also great. The price was affordable and a good deal. I recommend it.
子供と二人で参加しました。短時間で斎場御嶽、新原ビーチ、ひめゆりの塔を効率よくまわれました。バスガイドさんのお話もよかったです。値段もお安くお得でした。おすすめします。
Dear Soumama,
Thank you for using our Rad Tourism sightseeing bus, the "Nambu Half-Day Sightseeing Circuit Bus - Mensore." We are very pleased to hear that you enjoyed the New Hara Beach course. We hope you will also enjoy the Okinawa World course next time. We look forward to your next visit.
Thank you.
そうまま様
この度は弊社ラド観光観光バス【南部半日観光巡回バスめんそーれ号】ご利用頂きありがとうございます。
新原ビーチコースを堪能して頂き大変嬉しく思います。次回は沖縄ワールドコースもご利用お楽しみ下さい。またの利用お待ちしております。
ありがとうございました。
I had a very meaningful time! The guide was quick and very good at talking, which made it enjoyable. I will use this service again.
とても、有意義に過ごせました!
ガイドさんもテキパキとてもお話し上手で楽しかったです(´ ˘ `∗)
また利用させて頂きます。
My mother and I used a course without meals departing from Osaka.
On the day we participated, about 20% of the participants were Japanese, while the others were from China, South Korea, and Taiwan.
At first, we considered using public transportation to visit the sightseeing spots on our own, but it was great to have a bus guide us, allowing us to see everything efficiently without getting lost.
We were able to take our time at the sightseeing locations without being rushed.
There are many stalls and shops at the tourist spots, so I recommend trying some snacks along the way with the no-meal course.
If the opportunity arises, I would like to participate in another tour.
母と二人で大阪発着のお食事無しのコースを利用しました。
私達が参加した日は日本人参加者が2割程度で、他の参加者は中国・韓国・台湾などでした。
最初は自分たちで公共交通機関を利用して観光地を巡ろうかと考えていましたが、バスで案内して頂いて観光出来るので迷うことなく効率的に見れたので良かったです。
観光場所でも時間に追われることなく、ゆっくりと見れました。
観光地では屋台やお店がたくさんあるので、お食事無しコースでちょこちょこ買い食いするのもオススメです。
また機会があれば、別のツアーにも参加してみたいです。
Thank you very much for using Heart Tour. We are very pleased to have been able to provide you with a memorable trip. We look forward to your continued patronage in the future.
この度、ハートツアーをご利用頂きまして誠にありがとうございます。お客様の想い出に残る旅をご提供でき、大変うれしく思います。今後も、引き続きのご利用をお待ち申し上げます。
Kawahirawan and Tamatorizaki Observatory were truly impressive. I enjoyed a delicious lunch with local cuisine and craft beer. It was also great to have a stopover at Ishigaki Airport, which helped save time.
川平湾や玉取埼展望台はさすがに感動しました。
昼食も地元食と地ビールで頂き美味しく頂きました。
石垣空港で途中下車が出来たのも時間の短縮で良かった。
I rode a sightseeing bus for the first time in a while, and it was great! The guide's stories were really good.
I was able to make the most of the morning, and the price was truly appreciated, thank you!
観光バス、久々に乗りましたが、いいですね!
ガイドさんのお話がとてもよかったです。
午前中を無駄なく活用でき、お値段も、本当にありがとうございます笑
Our first trip to Kyoto as a couple was very enjoyable. Of course, the sightseeing spots were great, but the bus guide was also very accommodating, waiting at key points to actively take photos of us as a couple. Additionally, there were many travelers from abroad on the bus, which allowed us to experience the international flavor of Kyoto.
夫婦で初めての京都旅行は、とても良かったです。観光地はもちろんですが、バスガイドさんの対応が良く、観光地のポイントポイントで待っていて下さり、夫婦での写真を積極的に撮っていただきました。
また、バスの参加者には、外国からの旅行者もたくさんおり、国際色豊かな京都を実感できました。
Thank you very much for using Heart Tour. We are very pleased to have been able to provide you with a memorable trip. We look forward to your continued patronage in the future.
この度、ハートツアーをご利用頂きまして誠にありがとうございます。お客様の想い出に残る旅をご提供でき、大変うれしく思います。今後も、引き続きのご利用をお待ち申し上げます。
When I specified a leisurely time in the morning, the hotel came to pick me up right on schedule. The water buffalo cart tour was enjoyable thanks to the guide's excellent explanations. I was also free to choose my return time, so I explored the island by rental bicycle and had lunch. After that, they took me to Taketomi Port in time for my boat. Once I arrived at Ishigaki Port, I strolled around Ishigaki City for about an hour and was able to take the next bus back to the hotel. I was able to enjoy free time at various locations and had a great experience with a tour that wasn't rigidly structured.
朝ゆっくりの時間を指定すると、ホテルに定刻通りに迎えに来てくれた。
水牛車の観光はガイドさんの説明が良く楽しめた。
帰りの時間も自由に選べたので、レンタル自転車で島内巡りをし、昼食をとった。
その後、船の時間に合わせ竹富港まで送ってくれた。
石垣港に着いた後、1時間ほど石垣市街地を散歩し、次のバスでホテルに送ってもらえた。各所で自由な時間をとることができ、お仕着せでないツアーを楽しむことができた。
Amphibious bus??? I made a reservation online with a sense of wonder. Throughout the journey, the tour guide diligently introduced the scenery, the history of the old streets, and the features of the shrines. Although the cold winter wind made me shiver a bit, the beautiful sights along the way made me temporarily forget the chill. If I have the chance, I would choose to take this ride again in the summer. The Arakawa River, the ducks in the water, and the thrill of splashing into the river—I believe it will be even more enjoyable in the summer. After a 15-minute break, I soaked my feet in a small shop and enjoyed a cup of coffee, feeling gentle and warm. On the way back, we passed through Kameido, and the tour guide provided detailed explanations. It was a delightful journey.
水陸兩用???什麼巴士帶著驚奇的心情,在網上預訂了,一路上導遊努力的介紹風景,古街的歷史,神社的風貌,雖然冬天的冷風,吹的有點發抖,但一路的美景,暫時忘掉寒冷,如果還有機會会選擇夏天再坐玩一次,荒川的河流,水中的水鴨,那衝入河中瞬間的快感,相信在夏日會更加舒服,15分鐘的休息,在小店內泡足浴,喝杯咖啡,溫和溫暖,回程途中經過龜戶,導遊詳細的介紹,一次邂意的旅程
I used this service on my way back to Tokyo. It was great to be able to make a quick round of the sightseeing spots on Ishigaki Island, and it was also nice to be able to drop off at the airport. The weather wasn't perfectly clear, as it was cloudy, but it was still good for sightseeing in that area. The glass-bottom boat at Kabira Bay is optional, but I recommend taking the ride if possible. I was able to see turtles.
東京への帰路中に利用しました。石垣島内の観光名所を短時間で一周でき、また、空港で離脱もでき良かったです。天候も快晴ではなく雲でしたが、その場所での観光では良くなり良かったです。川平湾のガラスボードはオプションですが出来るかぎり乗船した方がいい。カメを見ることができました。
I was able to efficiently visit the spots on Ishigaki Island, and the guide's explanations were clear and helpful. It was perfect for sightseeing on the last day since we could stop at Ishigaki Airport along the way.
石垣島のスポットを効率的に見て回ることができ、ガイドさんの話もわかりやすくて良かったです。石垣空港で途中下車できるので最終日の観光にぴったりでした。
The guidance from the professional Japanese guide was very thorough and interesting. Since we didn't have to get off the bus, we could overlook the bustling streets filled with Chinese tour groups from a high vantage point. We were able to check out Osaka's famous attractions without any stress.
プロの日本語ガイドさんの案内がとても充実していて面白かった。バスから降りなくていいので、中国人団体客でごった返す街を高いところから眺めてスルー。大阪っぽい名物をストレスなくぐるっと確認できる。
I thought the guide's assistance was excellent. Although we couldn't relax due to time constraints, it was a satisfying tour.
ガイドさんの案内が非常に良かったと思います。時間的な制約があるのでのんびりできませんでしたが、満足のツアーでした。