All Reviews for Sightseeing Tours

I'm glad I went to the morning market. However, I was dissatisfied with the view from the bus, as it was always on the mountain side. If they don't switch sides during breaks at the service area, you can't see the scenery, and it was tough being in the sun the whole time. I was also anxious sitting at the back because I get motion sickness, and everything took longer, including waiting for the restroom.

朝市に行来たかっので、良かった。
やはり、バスはずっと山側で景色に不満があった。サービスエリアで休憩した時に左右を変えるとかしないと、景色は見えないは、ずっと陽に当たるは大変だった。また、車酔いするのに最後尾で不安だったし、何をするにも最後で、トイレも待ち時間が長かった。

I was able to see all around Yakushima. I was satisfied with the many things I experienced, including the Yakuzaru monkeys, Yakushima deer, waterfalls, beaches, Yakusugi trees, the vertical distribution of Yakushima's plants, and the passionate love for Yakushima from our guide. Thank you very much.

ぐるっと一周屋久島を観れました。
ヤクザルにヤクシカ、滝に、ビーチに、屋久杉に、屋久島の植物垂直分布、ガイドさんの熱い屋久島への愛を沢山もらって満足です。
ありがとうございました。

Without a guide, I was able to discover spots and stories I wouldn't have noticed, and we took photos in places that looked great, creating many memories! Even though there were times when I was focused on the ground because it was tough, I was able to enjoy the nature of Yakushima while climbing!

ガイドなしだと気づかないスポットやお話をしてくれて、写真映えする場所での撮影もしてくれてたくさん思い出を残すことができました！きつくて下しか見てない時間も無意識に多くなってましたが、屋久島の自然を見逃さないで登山できました！

The Higashi River Mangrove Park in the morning had great weather, and the guide's explanations were very easy to understand. Although the weather was unfortunate at Cape Hedo and the Oishi Rock Forest, I enjoyed the places I wanted to visit. I was also able to see the Okinawa Rail up close, and the seafood for lunch was very delicious, making for a fulfilling day. Thank you!

午前中の慶佐次川のヒルギ公園は、天気も良くガイドさんの説明もとてもわかりやすかったです。辺戸岬と大石林山は生憎の天気でしたが、行きたかったところなので満喫しました。ヤンバルクイナも間近で見られましたし、お昼の海鮮もとても美味しく充実した1日となりました。ありがとうございました！

The scenery is amazing! The weather is nice, not too hot or too cold. Since it's before the autumn foliage season on October 21, it was quite empty, and I enjoyed sitting in various seats every time we got on and off. The driving was careful!

*However, there was inconsistency with the tour guides. While all of them seemed experienced, only one man provided a bit of explanation about the locations. The two women only mentioned the names of the stops. Even when I tried to engage them, I was ignored. If they can't even say something like "Sorry for the wait, how can I help you?" after finishing their tasks, then we don't need a tour guide. They could just play the station names on a recording. The people sitting nearby were also disappointed that there was no announcement at all.

They provided free headphones, and when connected to the seat, you could hear information about the attractions. However, due to the noise from other cars, it was a bit hard to hear unless you turned up the volume. My elderly mother found it difficult to hear.

景色最高！天気もよく、暑くもなく寒くもなく。
10月21日で紅葉シーズン前でもありガラガラで、乗り降りする度にいろんな席に座って楽しめました。
運転も丁寧！

※添乗員の方にむらがあります。
どの方も慣れた感じではありましたが、少し場所の説明をアナウンスして下さる男性一人のみ。
後は停車駅名を言うだけの女性二人。
声かけても、無視されたままでした。
何かされてたなら終わってからでも、お待たせしました何でしょう？位も出来ないなら添乗いらないな。駅名も録音で流せばいい。
近くの席の方も、何にもアナウンスしてくれないなとがっかりされてました。

無料でイヤホンが配られ、座席につなげると名所の案内が流れます。
他の車の音などで音量あげないと聞こえづらさは少々あります。年配の母は無理でした。

The current staff member (flight attendant) provided a very detailed and helpful explanation, including their past experiences, which was extremely informative. Additionally, I found ANA's corporate spirit to be very resonant, and I felt a bit envious to be able to work in such a workplace. The only disappointment was that I couldn't observe the actual training, but aside from that, I was very satisfied. If there is another opportunity, I would definitely like to participate again. Thank you very much.

　現役職員(客室乗務員)のナビゲーターさんが、ご自分のこれまでの経験を含め、懇切丁寧に説明いただき、大変参考になりました。
　また、ANAの社内精神も、とても共鳴できるもので、こんな職場で働けて羨ましいと少し嫉妬してしまいました。
　残念だったのは、実際の訓練を拝見できなかったことで、それ以外は大満足でした。
　また、機会があったら、是非参加したいと思います。
　ありがとうございました。

Yokkaichi Factory Night View Cruise
Kawasaki Factory Night View Bus Tour
This is my third tour this time.

The captain's explanations were very easy to understand, and his humorous storytelling made the 90 minutes enjoyable and flew by. It was great to be able to go outside the boat and take photos, although I was a bit nervous about not falling.

Unlike other tours, this one left a lasting impression. Thank you very much!

四日市工場夜景クルーズ
川崎工場夜景バスツアー
と今回は３度めのツアーです

船長さんの説明が、とてもわかりやすく
ユーモアをまじえた上手な話術で
９０分が楽しくて、あっという間でした
船外に出て写真撮れたのも良かったです
落ちないかヒヤヒヤでしたが

他の見学と違い、今回はとても思い出に残りました
ありがとうございました

I enjoyed the Aoiike Course from Sapporo. Although it was a bit rainy and cloudy on the day, the guide's stories were so enjoyable that time flew by. We had many interesting conversations, and despite the terrible weather, I had a very fun day. It was great!

札幌から、青池コースを楽しみました。
当日は、雨やや曇りで残念でしたが、ガイドさんの話が楽しくて、時間が過ぎるのがあっと言う間でした。、沢山たくさん色々な話をしていただけて、天候は最悪でしたが、とても楽しい１日を過ごせました。楽しかったです

The weather was clear from the morning, which gave me a good feeling, and as expected, not only did I get to visit Shirakawa-go and Takayama, which I had wanted to see for a long time, but I also had a wonderful day thanks to the veteran guide's wealth of information and excellent hospitality!

Guide Kuroda provided valuable insights not only about Shirakawa-go and Takayama but also about local souvenirs from Kanazawa, which was greatly appreciated coming from a local. After returning home, I was able to savor delicious souvenirs (like Tsukiyomi Yamaji and Shiso Monaka) and relive the experience. Speaking of souvenirs, I honestly didn't have high expectations, but the senbei I tried at Sasara-ya during the senbei-making experience was incredibly tasty. I found out that the shop is not too far from where I live, and I’m already thinking about going back to buy some!

Back to the tour, the clear weather provided many photo opportunities. I felt a bit rushed in Shirakawa-go, but I think if it had been rainy or cold, it might have felt longer, so perhaps the timing was just right.

Also, with various food preferences, I was honestly worried about the limited lunch options, but even I found the lunch to be delicious!

In Takayama, I quickly checked out the Jinya and then leisurely enjoyed walking around the old town and tasting local foods.

It was such a satisfying tour that I want to visit in a different season as well!

朝から快晴だったこともありいい予感がしていたのですが、期待通り、ずっと行きたかった白川郷と高山だけでなく、ベテランガイドさんの情報量と素晴らしいおもてなしで素敵な1日になりました！

ガイドの黒田さんの情報は白川郷や高山だけでなく金沢の(お土産)情報など、地元の方だからこそありがたかったですし、実際帰ってからも美味しいお土産(月読み山路、紫蘇もなかなどなど)で余韻に浸ることもできました。お土産といえば、正直あまり期待はしていなかったのですが、せんべい焼き体験で立ち寄ったささら屋さんのおせんべいがとっても美味しくて、地元からそう遠くはないところにお店があることもわかり今度買いに行きたいと思ってるほどです！

話は戻ってツアーに関してですが、快晴でシャッターチャンスも多く、白川郷では少し時間が足りないと感じましたが、もし雨だったり寒かったりしたら長く感じたかもしれないのでちょうどいいのかなと思いました。

あと、食の好みもいろいろあり、正直選択肢のないお昼は心配ではあったのですが、そんな私でもお昼は美味しくいただきました！

高山も陣屋をささっと見てから古い街並みでの食べ歩きもゆっくり楽しむことができました。

また違った季節にも行ってみたいと思うほど大満足なツアーでした！

I participated with my mother. I handed over a list of places we wanted to visit, and we were taken in an efficient order.

We were able to go to an Okinawa soba shop located deep in the mountains, which made us very satisfied.

The driver was easy to talk to, and it was fun!

It's a shame the weather was bad, but I would like to use this service again.

母親と参加しました。
行きたいところをメモで渡し、効率がいい順番で
つれていってもらいました。

山奥にある沖縄そば屋さんにもいけて
満足です。

ドライバーの方も、話しやすく
楽しかったです!

天気が悪かったのが残念ですが、
また利用したいと思います。

It seems that about half of 2022 was rainy, but we were blessed with the best weather during October and November! Due to the waves and wind, we couldn't go snorkeling, but instead, the water buffalo cart experience on Yufu Island was amazing! The time spent traveling back and forth on the water buffalo cart, accompanied by the sound of the sanshin, and the beautiful scenery that truly represents the tropics was wonderful! Above all, Gakki from ADVENTURE PiPi was adorable and soothing! Her voice was clear and easy to understand, and there was a nice contrast in her energetic guidance. Thank you for the fun time!

2022年は半分くらい雨の日だったようですが、10.11月の中で最もコンディションが良い晴天に恵まれました！波風のため？シュノーケリングはできませんでしたが、代わりに体験させて頂いた水牛車の由布島は最高でした！三線の音色ともに水牛車で往復する時間や由布島でのこれぞ南国という景観が素晴らしかったです！何よりADVENTURE PiPiのガッキーさんが、可愛くて癒されました！声もよく通って聞き取りやすく、ちゃきちゃきした案内には良いギャップがありました^ ^
楽しい時間をありがとうございました！！

It was my first time experiencing canoeing, and it was so much fun (≧∇≦). At first, I wondered if I would be okay, but it turned out to be a very valuable experience. I want to try canoeing again, and I want to stay in Ishigaki Island until I get tired of it. Thank you very much!‍♂️

カヌー体験初めてでしたが、凄く楽しかった(≧∇≦)
乗って直ぐは大丈夫？って思ったけど、とても貴重な体験しました。又カヌー体験したいし、石垣島に飽きるまで居たいと思いました。
ありがとうございました‍♂️

The weather was bad during my stay, but the night of my visit it cleared up, and I saw the best starry sky! After that, I had fun exploring for creatures along the seaside at night.

滞在中天気が悪かったのですが、当日夜は晴れ、最高の星空が見えました！その後で、夜の海沿いで生き物探し、冒険楽しかったです。

I only wanted to see Asahiyama Zoo, so this plan was perfect for my wishes. Even though 190 minutes at the zoo felt insufficient, considering the travel time, I think this was the maximum time we could get. The guide's explanations during the car ride were also great.

旭山動物園だけ見たかったので、希望にピッタリのプランでした。
動物園での時間は190分でも足りないくらいでしたが、往復の時間を考えると、これが最大限取れる時間なのだと思いました。
車中のガイドさんの説明もよかったです。

You can tour around Ishigaki Island in a short amount of time. I think it's good for those who want to make the most of their time efficiently. After that, it might depend on your compatibility with the guide.

ひと通り石垣島をめぐれます。
時間がなく効率よく回りたい方はよいと思います。
後はガイドさんとの相性でしょうか。

I participated because I wanted to go to the Gyokusendo Cave at Okinawa World! The staff's talk was entertaining, and I was impressed by the Gyokusendo Cave, spending a wonderful time there!

The only downside was that there wasn't enough time. The schedule was quite busy.

沖縄ワールドの玉泉洞に行きたくて参加しました！
スタッフさんのトークが面白く、玉泉洞に感動し、素晴らしい時間を過ごせました！

残念なのは、時間が足りなかった事です。
わりと忙しいスケジュールです。

I was so excited to finally go on the Blue Base Tour that I had wanted to attend for a long time. As soon as I entered Blue Base, I was grateful for the kind cabin attendants who answered my questions and assisted me. Unfortunately, we couldn't take photos during the tour, but I was moved to see the pilot simulator I had seen on TV actually in operation. The captain and co-pilot waved to us after finishing with the simulator, and I became even more of a fan of ANA because of their warm hospitality! Starting next year, my daughter will also become an ANA employee, and I hope she can work hard to become a part of this wonderful ANA team and be someone who can inspire others. Thank you for the enjoyable tour this time!

ずーっと行きたかったブルーベースツアーがやっと行く事が出来ワクワクしていました。
ブルーベースに入った途端優しいCAの方に色々聞いて対応して頂き感謝しております。
中でのツアーは残念ながら写真は撮れませんが、テレビで見たパイロットのシュミレーターが実際に動いていて感動しました。シュミレーターを終えた機長と副操縦士の方が私達に手を振ってくれたりと温かなANAの社員の心遣いに益々ファンになりました！
来年から娘もANAの社員となりお世話になりますが、是非この素晴らしいANAの方々の一員になれるよう頑張ってそして人を感動させる仕事が出来る人間になって貰いたいと思います。
今回は楽しいツアーありがとうございました。

It was a tour that allowed us to explore the Churaumi area in just one day. If you were to drive around in a rental car, you wouldn't be able to cover as much ground efficiently, so I highly recommend this tour. I think it can be enjoyed whether you're alone or with a group. If I had to mention something, the weather can have a significant impact. Fortunately, it was sunny during the tour this time.

１日でほぼ美ら海周辺観光出来るツアーでした。
レンタカーで回ると、ここまで効率よく回れませんので、おすすめツアーですね。
1人でも、複数人でも楽しめると思いますよ。
あえて言えば、天候が大きく影響すると思います。今回は、ツアー中は晴れで良かった。

We had the best time with Taka San - we felt like we were great friends by the end of our day in Kyoto. He immersed us in Japanese customs and traditions and thoroughly explained the nuances of each temple and shrine. His local knowledge made our experience in Kyoto better than we could have ever imagined. He even found us a great ramen spot for lunch - he even pushed my grandma in a wheelchair up a steep slope so she could see the beautiful temple. He is truly one of a kind - and we will call him every time we visit Kyoto and the surrounding area. Thank you, Taka San, for an unforgettable experience. The driving tour and his knowledge were so amazing! Having him drive us around and explain everything in such detail was such a special experience! Could not recommend him more!!

We had the best time with Taka San- we felt like we were great friends by the end of our day in Kyoto. he immersed us in Japanese customs and traditions and thoroughly explained the nuances of each temple and shrine. His local knowledge made our experience in Kyoto better than we could have ever imagined. He even found us a great Ramen spot for lunch- he even pushed my grandma in a wheelchair up a steep slope so she could see the beautiful temple. he is truly one of a kind- and will call him every time we visit Kyoto and the surrounding area. Thank you Taka San for an unforgettable experience. The driving tour and his knowledge was so amazing! Having him drive us around and explain everything in such detail was such a special experience! Could not recommend him more!!

We spent two nights and three days on Yakushima with my sister and mother for our first visit! On the second day, we went trekking to Jomon Sugi, and on the third day, we were taken to Shiratani Unsuikyo! Both days were sunny, and our guides were truly wonderful people. My sister and mother felt more than just tired; we all thought, "I'm so glad we came!!" It was a very satisfying two days. They took many photos for us and shared recommendations and stories about Yakushima that you can't find in guidebooks! I had heard that the experience can vary greatly depending on the guide, but it's no exaggeration to say that our first trip to Yakushima became an unforgettable memory thanks to our guides!!! Thank you so much!!! We will definitely come back!!!

2泊３日で姉妹、母で初屋久島！！２日目に縄文杉トレッキング、３日目に白谷雲水峡に連れてっていただきました！！両日とも晴れ、またガイドさんが本当におふたりとも素敵な方で妹、母ともに疲労感以上に「来てよかったね〜！！」と大満足な2日間でした。写真をたくさん撮っていただいたり屋久島のおすすめスポットやお話などガイドブックだけでは拾えない情報までたくさん教えていただきました！！ガイドさんによって楽しめるかが全然変わってくるとは聞いていましたが、初めての屋久島旅行が最高な思い出になったのはガイドさんのおかげと言っても過言ではありません！！！本当にありがとうございました！！！絶対またいきます！！！

Despite being just over an hour long, the bus tour felt like an attraction. It was very enjoyable. It was great to see Tokyo Tower from various angles, and the strong winds at Rainbow Bridge were quite an experience. You don't get to experience that often.

1時間あまりの、バスツアーにも関わらす、
まるでアトラクション。
とても、楽しかったです。
東京タワーがいろいろな角度見れたのもよかったし、レインボーブリッジの強風。
なかなか体験できませんよ。

From the initial confirmation to the day of the event, I felt reassured as I entrusted everything to you. During the journey, you were flexible in accommodating changes to our destination, and you subtly provided additional information based on the flow of our conversation, which created a perfect balance in our interaction. The costs were clearly presented, both for online payment and for on-site settlement (extension fees and tolls), making everything easy to understand. Thank you very much!

事前の確認から当日まで、丁寧にご対応頂き安心してお任せすることが出来ました、
道中も行先の変更など臨機応変にご対応いただいたほか、我々の会話の流れからそっと補足情報を入れてくださるなど、距離感が絶妙で良かったです、
費用もネットでの支払いと現地での精算(延長費用や高速代)をはっきり提示いただき、分かりやすかったです。
ありがとうございました！

Review:
The guide was very kind and explained points that we might have missed on our own, allowing us to fully enjoy Jomon Sugi. The pacing was also perfect. On the day of the tour, there were school trip students participating, and we expected the path to be crowded. However, thanks to the guide's consideration of the pace, we were able to proceed smoothly and thoroughly enjoy Jomon Sugi and the Wilson stump. Additionally, we had some extra time, so we were taken to the guide's recommended spots as a detour. Overall, I’m glad I participated in the tour. I believe beginners should definitely join a tour.

Note:
Since the group consisted of 5 to 6 people, it was necessary to match the pace of others while climbing. Therefore, those who are not confident in their physical fitness or do not exercise regularly should prepare to some extent before participating to fully enjoy the tour.

感想:
ガイドの方がとても親切にしてくださりました。自分たちだけだと見逃してしまいそうなポイントも、しっかりと説明して下さったおかげで、縄文杉を満喫することができました。また、ペース配分も完璧でした。当日、修学旅行生も参加しており、道中混雑することが予想されました。しかし、ガイドの方がペースを考えてくれたおかげで、戦闘を進むことができ、縄文杉やウィルソン株をしっかりと堪能することができました。さらに、時間に余裕ができたので、寄り道として、ガイドの方のおすすめスポットに連れて行ってもらいました。総じてツアーに参加して良かったと思います。また、初心者の方は絶対にツアーに参加するべきだと思います。

注意点:
他の参加者も含めて5~6人のグループになり、登山するため、周りのペースに合わせる必要があります。なので、体力に自信のない方、日頃運動しない方は、ある程度準備をした上で参加した方が、ツアーを満喫できると思います。

The conductor changed midway, and depending on individual participation, there were variations in the admission fee. Despite having participants from overseas, the proceedings were smooth and it was very good.

途中でコンダクターの方が入れ替わったり
個々の参加形態によって拝観料有無しがあったり
海外からの参加者がいらしたにもかかわらず
進行がスムーズで大変良かったです。

The stay time at Shiroi Koibito Park is too short at just 30 minutes. It's almost dangerous to line up at the register and shop. The outer market is too short for dining and too long for shopping. I think it would be more satisfying to extend the stay time at Shiroi Koibito Park and exclude the outer market.

白い恋人パークの滞在時間が30分と短すぎます。
レジに並んで、買物するのも危ないぐらい。
場外市場は、食事するには短く買物するには長い。
場外市場を外して、白い恋人パークの滞在時間を長くしてくれたほうが
満足度は高いと思う。

I found a tour while urgently looking for one to explore the sightseeing spots by myself in the morning! With a tour, you have to make it to the starting point and time to participate, but since you can hop on and off freely, I thought it was convenient to go wherever I wanted at any time, so I made a reservation.

After 3 PM, there was about an hour gap until the next bus at one sightseeing spot, so I felt a bit disappointed that there weren't earlier buses to visit more places. I also thought it would be even better if there were options for reverse routes!

午前中にひとりで観光地を回ろうと急遽、ツアーを探していたところ見つけました❣️
ツアーだと開始場所や時間に間に合わないと参加出来ませんが、乗り降り自由なので、時間もいつからでもで行きたいところだけ行けるのが便利と思い予約しました。
午後3時過ぎは1観光地で次のバスが１時間くらい空くのでもう少し早いバスがあるともっと回れたかもと、ちょっと残念なのと、逆回りがあるともっと便利でいいなぁと思いました❣️

I usually don't exercise and wasn't confident in my physical fitness, so I honestly participated with some anxiety about whether I could really enjoy it. However, thanks to the guide, it became a very memorable trekking experience. Along the way, I enjoyed beautiful scenery, and the guide took some wonderful photos and played games with us, allowing us to have fun the entire time (though my legs felt like sticks from lack of exercise...).

At first, I was hesitant about whether to request a guide, but I think if I hadn't had one, I would have given up along the way.

Thank you for a fun and valuable time.

日頃運動をしておらず、体力に自信がなかったので、正直ちゃんと楽しめるか不安な状況で参加したのですが、ガイドさんのお陰でとても思い出に残るトレッキングになりました。道中は美しい景色を楽しめた他、とても素敵な写真を撮影してくださったり、ゲームをしてくださったりと、終始楽しむことができました（運動不足で足は棒のようになりましたが…）。
最初は、ガイドさんをお願いするかも迷っていたのですが、恐らくガイドさんがいなかったら、途中で心が折れてたと思います。
楽しい、貴重な時間をありがとうございました。

I wanted to visit ANA's training facility for their work, and I made a reservation, but I was unable to visit due to the COVID-19 pandemic. I'm so glad that I finally got a reservation for November 8th this year! The training facility was off-limits for photography, but I was able to see facilities like the flight simulator and water landing training that I had only seen on TV, which was great! The staff at ANA provided kind and thorough explanations, which was also wonderful! After the tour, I purchased several original goods displayed at the entrance, and I recommend all of them!

ANAのお仕事の訓練施設を一度見学したくて予約をしましたが、コロナ渦で見学も出来ず困っていましたがやっと今年の11月8日に予約が取れて良かったです!!訓練施設は撮影禁止でしたが、フライトシュミレーターや着水訓練施設などテレビでしか見られなかった施設が見る事が出来て良かったです!!ANAの案内スタッフも親切丁寧な説明で良かったです!!見学を終えて入口に展示されていたオリジナルグッズも何点か購入しましたがどの商品もお勧めです!!

It was great! I had a wonderful time relaxing and enjoying the whole day. The lunch was delicious too. I was able to buy a lot of souvenirs. The guide, who had a pleasant voice and was both cute and reliable, along with the cheerful driver, were fantastic.

Two flustered older ladies caused a bit of trouble. When I go again with my daughter, I would love to take the bus tour again.

良かったです♪
丸一日を、楽して、めいっぱい楽しませていただきました。お昼ご飯も美味しかったです。
お土産もいっぱい買えました。
声の涼やかな、可愛くて頼り甲斐のあるガイドさんも、にこやかな運転手さんも、素敵でした。

オタオタしたオバサン（オバアサン？）2人が、ちょっとご迷惑かけました。
次に娘と行く時も、また、バスツアーで回りたいです。

Positive aspects:
The tour guide was bright, fun, and friendly—absolutely the best! According to the guide, they were the oldest among the guides. There were elderly participants on the tour, but the guide was considerate enough to ensure that their slower pace didn’t create any pressure (I also wasn't confident in my stamina, so it was actually a perfect pace for me). During lunchtime, they made hot miso soup, which warmed both my heart and body. Thanks to the enjoyable conversations, even strangers among the participants became friendly, and despite the challenging journey, everyone was able to complete the Jomon Sugi tour safely and happily. Thank you very much.

Negative aspects:
I had my own hiking gear, but anticipating it would get dirty from the rain, I joined a tour that included rentals (backpack, shoes, raincoat). Therefore, upon arriving at Yakushima Airport, I was told there would be someone with a whiteboard, but there was no one there. When I looked around, I found a whiteboard with my name propped up at the exit. I waited there for 15 minutes. Finally, the person in charge arrived, saying they were "guiding another person." Since I had provided my phone number, I would have appreciated a call if no one was there. Additionally, there was a fitting afterward, but I was told to wear the socks I would use on the hiking day to try on the shoes, which meant I had to take them out of my suitcase unexpectedly. I had to open my suitcase outside (at the airport exit) to put them on before fitting the shoes. I mentioned this to the staff, but if socks were necessary, I would have liked to have been informed during the phone call three days prior so I could pack them in advance.

Overall, there was a significant gap between the quality of the tour on the day and the level of service for the airport pickup and fitting.

よかった点:
ツアーガイドさんが明るく楽しくフレンドリー、とにかく最高でした！ガイドさん曰く、一番年長のガイドとのこと。ツアー内にご年配のかたがいましたが、ご本人たちの歩みがゆっくりであってもプレッシャーにならないようなご配慮をされるかたでした（私も体力に自信がなかったので、かえってちょうどいいペースでした）。ランチタイムには熱々の味噌汁を作ってくださり、心も体も温まりました。楽しいトークで見知らぬ参加者同士も仲良くなり、辛い道中も和気あいあい、楽しく無事に全員が縄文杉ツアーを終えることができました。ありがとうございました。

よくなかった点:
登山道具を持っていましたが、雨で汚れることを想定し、現地でレンタル（リュック、靴、レインコート）付きツアーに参加しました。そのため、屋久島空港到着時、『ホワイトボードをもった会社のかたがいる』と聞いていましたが、実際はおらず、周囲を探すと、私の名前が書かれたホワイトボードが出口に立てかけてありました。その場で待つこと15分。やっと担当者がやってきましたが、『もう一人のかたを案内していた』とのこと。携帯電話番号を渡していたので、もし誰もいないのであれば、電話一本欲しかったです。また、その後、フィッティングがあったのですが、登山当日に履く靴下を履いて靴を合わせるように言われ、まさかのスーツケースから取り出しとなりました。スーツケースを屋外（空港の出口）で開けさせられ、履いてから靴のサイズ合わせがありました。担当者のかたにも伝えましたが、もし靴下が必要であれば、3日前の電話時、事前に持ち込み荷物に入れておくことができたので、教えて欲しかったです。

よくもわるくも、当日のツアーのクオリティと、空港の出迎え&フィッティングのレベルの落差が大きかったです。