A R Mak's activity reviews | Book tours, activities & fun things to do on VELTRA

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Reviews by A R Mak
Last review on 2022/05/05
# of Reviews: 1

Oahu Island Experience Tour was wonderful!

Posted on: 2022/05/05

We found the Oahu Island Experience Tour on 29 Apr 22 to be very enjoyable. As always, the tour guide is critical to its success and Stephanie was terrific. She was pleasant, kind, and informative. The only issue – which I pointed out to her at our first stop – was that at times I had problems hearing her. She mentioned that she no longer was provided a microphone for her tours. As it got warmer in the afternoon, she turned up the air conditioner which made it noisier to the point I could barely hear her at all (although the van’s temperature was quite comfortable). To some extent, I was able to make up for it during stops often peppering her with questions which she patiently and knowledgably answered.

I thought the number of stops and venues were appropriate. My friend enjoyed the “non man-made” sites the best; specifically, all the beach venues. But I liked all the stops such as the Dole facility – I appreciate its significance to the area and it’s not often I have the opportunity to enjoy a pineapple float!

My only other “complaint” was it was advertised that the return to our hotel would be between 4pm and 4:30pm while our actual return time was 5:25 pm. I understand Hawaii’s pace is somewhat different, but as a mainlander with an evening tourist schedule to maintain, this would have been helpful to know. We hit significant traffic coming back from Dole, but it also appears we fell behind early in the tour for some reason. To Stephanie’s credit, we didn’t feel rushed to make up time or short us of any activities/sites; she delivered on all that was promised. But IF the typical return time is more often, say, 5pm to 5:30pm, I think the company should be more forthright on that point in its promotion of their tours.

My issue hearing the tour guide is the only matter which kept me from rating the adventure as “outstanding” -- hopefully this is an easy issue to resolve. Keep up the good work, and thanks!

Reply from activity provider

Hello Alan,

Thank you for taking your time in writing us a review. I am glad you had a good time with Stephanie and was able to enjoy your pineapple float. We are sorry about the delay going back. Traffic in Hawaii can be rough at sometime and create delays especially with all the road construction going on. But thank you for your honest comments in which can help improve in many ways. I hope you enjoy the rest of your stay on Oahu.

Mahalo
Fun Group Hawaii

Rating: star
Attended as:Friends
Activity Date: 2022/04/29
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