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Reviews by Anonymous
Last review on 2016/04/13
# of Reviews: 1

Good Experience

Posted on: 2016/04/13

The reservation process was simple and the package allows for Kama'aina discount (Hawaii Residency discount), which you would have to call and request for it.

Our overall experience was good regarding getting the ferry and jeep rental reservation however I would've provided the 5th star if we were notified that our ferry back from Lanai to Maui was going to be cancelled. While my boyfriend and I were waiting at the dock for the last ferry to head back to Maui, we overheard another family talking about how the same ferry ride we were taking was cancelled earlier in the day due to the water conditions. They have mentioned they had received a call to notify the family but my boyfriend and I did not receive a call ourselves. I'm not sure if it's the responsibility of Veltra or the ferry vendor to contact their travelers but it would've been nice to receive some sort of notification so that we can arrange accommodation if we were to be stuck on Lanai overnight.

In the end our ferry ride was reinstated to head back to Maui but it was the most terrible and choppiest ride ever. Many were sea sick on the ride but that's not really the fault of Veltra, more of Mother Nature. Other than not being notified of the possible ferry cancellation, everything else about the reservation was great.

Rating: star
Attended as:Couples
Activity Date: 2016/03/18
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