Reviewed by: スムアマシン
The sunset was clear without a single cloud, and I was able to see it beautifully. I was very satisfied with both the meal and the onboard entertainment, and it was a tour that made me want to participate again.
サンセットが雲一つなく、綺麗に見る事が出来ました。食事も船内エンタメも大満足で、また参加したいと思えるツアーでした。
| Rating: | |
|---|---|
| Packages: | 3スター(ロブスター&ステーキ) |
| Attended as: | Solo Travelers |
| Posted on: | 2019/11/15 |
| Activity Date: | 2019/11/14 |
Reviewed by: ポンコ
The number of participants was too high compared to the size of the cruiser, making it difficult to find a place to sit during the cruise and at lunchtime, forcing us to stand the whole time. Additionally, the safety of snorkeling was entirely left to the individuals, with no supervision. Despite there being dangerous areas with depths over 10 meters, there were no staff monitoring the situation, nor were there any lifeguards available. It’s concerning that an accident could happen at any moment.
クルーザーの大きさに比べて参加人員が多く、クルージングの道中も昼食時も座るスペースが確保できず立ちっぱなし。またシュノーケルの安全面は全て本人任せで放置。水深が10メートル以上の危険箇所があるにもかかわらず、監視するスタッフもいなければ、ライフセーバーの用意もない。これではいつ事故が起きてもおかしくない。
Thank you very much for using our service.
However, I sincerely apologize for the concerns regarding safety that you experienced during your participation.
I confirmed the situation on the day of the event with the local operating company. On that day, there were 37 participants on a 49-passenger boat and 50 participants on a 65-passenger boat. Each boat had one captain, three crew members, and one interpreter on board. Since the number of participants was less than the capacity, there should have been enough seats for everyone, but due to inadequate space adjustments, participants had to stand while having lunch, for which I am truly sorry.
Regarding snorkeling, please understand that the captain monitored the safety of all participants from the boat, while the crew ensured safety in the water, following established safety protocols. Additionally, we offer the rental of life jackets and boogie boards according to your needs.
We conduct our activities with the safety of all participants in mind, but I take your feelings of unease seriously and will work with the local operating company to improve our services. Thank you for your valuable feedback.
VELTRA
この度はご利用くださり誠にありがとうございます。
しかしながら、安全面に不安を感じながら参加いただくことになりましたこと、お詫び申し上げます。
当日の状況を現地催行会社に確認させていただきました。
当日は、49名乗りのボートに37名、65名乗りのボートに50名のお客様が参加され、各ボートに、キャプテンが1名、クルー3名、通訳1名が乗船しておりました。
定員より少ない人数配分としていたため、椅子の数は参加人数分以上あったはずではございましたが、スペースの調整が至らず、立ちっぱなしで昼食をいただく結果となり申し訳ございません。
シュノーケリングにつきましては、安全面を考慮した既定のもと、キャプテンは船上から、クルーは海の中で参加者全員の安全を見守っておりますことご了承ください。
また、ご希望に合わせて、ライフジャケットやビート版の貸し出しも行っております。
このような形で参加者全員の安全面に配慮をしながら日々催行しておりますが、不安なお気持ちにさせてしまいましたことを真摯に受け止め、現地催行会社と共にサービスの向上に努めてまいります。
この度は貴重なご意見ありがとうございます。
VELTRA
| Rating: | |
|---|---|
| Packages: | BBQハンバーガーランチ付きプラン(2023年3月までの参加) |
| Attended as: | Families |
| Posted on: | 2019/11/15 |
| Activity Date: | 2019/11/05 |
Reviewed by: gbg
The location was wonderful! Additionally, what stood out the most was the dance with all the participants. I'm glad we were able to end on a high note before disembarking.
ロケーションが素晴らしかったです!
また、それ以外で一番印象に残ったのは、
参加者全員でのダンスでした。
最後に盛り上がって、下船することができて良かったです。
Thank you very much for joining our cruise. We are very pleased to hear that you enjoyed the dancing. Also, thank you for sharing the beautiful sunset photos. We hope to see you again. All of our staff are looking forward to your next visit.
Star of Honolulu
この度は私共のクルーズにお越し頂き誠に有難うございました。
ダンスで盛り上がって頂けました様で大変嬉しく思います。
また綺麗なサンセットのお写真の掲載も有難うございました。
是非またお越し下さい。
スタッフ一同お待ち申し上げております。
スターオブホノルル
| Rating: | |
|---|---|
| Packages: | 3スター(ロブスター&ステーキ) |
| Attended as: | Couples |
| Posted on: | 2019/11/15 |
| Activity Date: | 2019/11/12 |
Reviewed by: Emi P.
I went with the Royal experience with my husband and 2 year old son. It was the first time Luau as a family. We absolutely loved it!!! The chief was very funny, and the show had a lot of audience engagements when the chief and his crews welcome audience up on the stage for dance and couple anniversaries. Food was very good and of course, the Mai Tai was amazingly tasty! Also, the activities before the show were really fun!!! My 2 year old son loved watching dances especially the last fire dance! He did not blink at all! I would totally recommend to everyone who has not experienced Luau but also to who wants more family oriented Luau experience.
Thank you, Chief and the crews for amazing Luau experience!!!
| Rating: | |
|---|---|
| Attended as: | Families with Young Children |
| Posted on: | 2019/11/15 |
Reviewed by: Calvin
Had a great time. Food and activities were great.
| Rating: | |
|---|---|
| Packages: | Premium Orchid Package with Dinner Buffet - Most Popular! (Middle Seating) |
| Attended as: | Couples |
| Posted on: | 2019/11/14 |
| Activity Date: | 2019/11/11 |
Reviewed by: ジャッキー
We were blessed with great weather and enjoyed a wonderful sunset cruise. There was singing, a sunset, background music, and hula dancing. The timing was well thought out, and we fully experienced the Hawaiian atmosphere. The food, including lobster and steak, was delicious, and the waitress was cheerful and fun. Since it was a family trip, we requested three additional services, including other tours and airport transfers, and we were relieved that all pickups were on time. Thank you very much.
天候にも恵まれ、素晴らしいサンセットクルーズを楽しむ事ができました。歌、サンセット、BGM、フラダンス。時間構成が良く考えられていて、ハワイの気分を十分に味わいました。料理も(ロブスター、ステーキ)も美味しくて、ウエィトレスさんも陽気な方で楽しかったです。個人家族旅行のため、他ツアーや空港送迎など3つお願いしましたが、すべて時間通りのピックアップで安心しました。ありがとうございました。
Thank you very much for boarding with us. We are very pleased to hear that you enjoyed your experience. We sincerely look forward to welcoming you aboard again when you visit Hawaii.
この度はご乗船頂きまして、誠に有難うございます。楽しめて頂けたご様子で、私共も大変嬉しく思っております。またハワイにお越しの際には、ご乗船頂けますよう、スタッフ一同心よりお待ち申し上げます。
| Rating: | |
|---|---|
| Packages: | 3スター(ロブスター&ステーキ) |
| Attended as: | Families |
| Posted on: | 2019/11/13 |
| Activity Date: | 2019/11/10 |
Reviewed by: みいちゃん
I was really looking forward to joining a dinner cruise with my friends, but the live music was mostly songs I didn't know, and the hula dance show had too few performers and lacked impact. Even though I rated the food as 3 stars, it wasn't very tasty, and I was truly disappointed. I really wished to see a wonderful hula dance performance, especially since it's Hawaii.
とても楽しみにしてお友達とダィナークルーズに参加しましたが、ライブも知らない曲ばかりフラダンスショーも人数も少なく迫力に欠けて、食事も/3スターにしたのに、あまり美味しくもなく本当にがっかりしました。
せめてハワイと言ったら、フラダンスショーの素晴らしい踊りを見たかったと残念です。
Thank you very much for boarding with us this time. We also appreciate your valuable feedback. We would like to work on improvements as a team, including the person in charge, as a future challenge. We sincerely look forward to welcoming you aboard again when you visit Hawaii.
この度はご乗船頂きまして、誠に有難うございます。また貴重なご意見、有難うございます。今後の課題として、責任者を含めスタッフ全員で改善に取り組みたいと思います。またハワイにお越しの際には、ご乗船頂けますよう、スタッフ一同心よりお待ち申し上げます。
| Rating: | |
|---|---|
| Packages: | 3スター(ロブスター&ステーキ) |
| Attended as: | Friends |
| Posted on: | 2019/11/13 |
| Activity Date: | 2019/11/08 |
Reviewed by: nobiru
I thought it would be cloudy, but it cleared up in the afternoon and I was glad to see the sunset. I rarely get to experience cruising, and I wanted to see a Hawaiian dance and have a meal, so it was a win-win situation.
曇りだと思っていましたが、午後から晴れて夕陽が見る事ができて良かったです。クルージングとか なかなか体験できないしハワイアンダンスも見たかったしお食事もしたかったので一石二鳥でした。
Thank you very much for boarding with us. We are very pleased to hear that you enjoyed your experience. We sincerely look forward to welcoming you aboard again when you visit Hawaii.
この度はご乗船頂きまして、誠に有難うございます。楽しめて頂けたご様子で、私共も大変嬉しく思っております。またハワイにお越しの際には、ご乗船頂けますよう、スタッフ一同心よりお待ち申し上げます。
| Rating: | |
|---|---|
| Packages: | パシフィックスター(食べ放題ビュッフェ) |
| Attended as: | Families |
| Posted on: | 2019/11/13 |
| Activity Date: | 2019/11/04 |
Reviewed by: Marlboro
I ordered the buffet with transportation included. The food was not as delicious as I expected. Even when the portions decreased, there were no refills. The food that wasn't good was left over, and the roast beef ran out quickly. The hula dance show varies depending on the price, and the number of performers also differs. The pricing is quite honest.
送迎付きビュッフェを頼みました
食事は期待したより美味しく無かったです
量が減ってきても追加はされません
美味しくないのは余りまくり ローストビーフは直ぐに無くなりました
値段によってフラダンスショーが違います 人数も違います
金額は正直ですね。
Thank you very much for boarding with us this time. We also appreciate your valuable feedback. As a future challenge, we would like to work on improvements with all staff, including the person in charge. We sincerely look forward to welcoming you aboard again when you visit Hawaii.
この度はご乗船頂きまして、誠に有難うございます。また貴重なご意見、有難うございます。今後の課題として、責任者を含めスタッフ全員で改善に取り組みたいと思います。またハワイにお越しの際には、ご乗船頂けますよう、スタッフ一同心よりお待ち申し上げます。
| Rating: | |
|---|---|
| Packages: | パシフィックスター(食べ放題ビュッフェ) |
| Attended as: | Families |
| Posted on: | 2019/11/13 |
| Activity Date: | 2019/11/09 |
Reviewed by: まいみよ
This time, I went to Hawaii for the first time on a family trip. On Friday, I signed up for this tour because I heard we could see fireworks from the cruise. I chose the 3-star (lobster & steak) course with seating and photos included.
On the day of the tour, there was a pick-up service from the hotel, but when I arrived at the meeting point, there were so many people! It seemed that not only those who booked through Veltra but also those who booked through JTB and HIS were at the same meeting point. There was no explanation like "If you booked with ⚪︎⚪︎, please line up here," so I was in line (maybe I just couldn't hear because there were too many people), but it didn't seem like they were calling out names, and we weren't moving. When I asked a staff member if I was in the right line for those who booked through Veltra, they said it was fine, but eventually, I found out that line was for JTB customers, and I had to line up again in a different line.
Even though the pick-up time was 16:30, we didn't get on the bus and leave until close to 17:00, which made me worry if everything was okay, and I was already tired before we even started. I don't know if it’s always that crowded and chaotic, but if the buses are different depending on where you booked, I think it would be better to have clear signs or flags and for the staff to explain things.
When we arrived at the port and boarded the cruise, we were welcomed with music and hula dancing, which was exciting. The dinner included appetizers, lobster, steak, and dessert, but unfortunately, it didn't suit my taste. My family said it was fine. It might be a matter of personal preference. The fruits seemed to be self-serve and all-you-can-eat, but it didn't seem like they were replenished. It might be better to go get them early.
We were given tickets in advance for drinks, and we could order two. However, when I tried to order from the staff, they seemed busy, or they said they couldn't help because they were holding things in both hands, or they ignored me, making it quite difficult to place an order. It seemed like each table had a designated staff member, and I thought I could ask them, but they were often not nearby, so I didn't know who to ask.
During dinner, there was live music, creating a nice atmosphere. We also got our photos taken and placed in a nice album, which became a great memory. The weather was good, so the sunset from the cruise was very beautiful. The night view of Waikiki was also stunning and moving. During the fireworks, the cruise stopped at a good spot for viewing. However, since we were a bit far away, it wasn't very impactful. The fireworks lasted about five minutes, but I think seeing fireworks from a cruise is quite rare, so it felt luxurious.
After the fireworks, the show was impressive and very good. At the end, everyone danced in a circle, which was fun. We were also taken back to the hotel, which was convenient. I wasn't sure who to give the tip to, so I ended up not giving one. I was a bit disappointed with the initial gathering, but overall, it was a fun and satisfying tour.
今回、家族旅行でハワイに初めて行きました。金曜日はクルージングからも花火が見れると言うことで、こちらのツアーを申し込みました。
3スター(ロブスター&ステーキ)、席と写真付きのコースにしました。
当日、宿泊していたホテルまで送迎があったのですが、集合場所に行くとすごい人!
ベルトラから予約した方々だけではなくJTBやHISから予約した方々も同じ集合場所だったようです。
特に⚪︎⚪︎で予約された方はこちらに並んでください等の説明もなかったので、(人が多すぎて聞こえなかっただけかもしれませんが)列に並んでいたんですが、全然点呼されてる様子もなく進まないので、ベルトラから予約したけど、ここの列でいいのか係の人に聞いたらここでいいと言われたので待っていたら結局その列はJTBの人の列で違う列に並び直しになりました。
ピックアップ時間が16:30だったのにバスに乗って出発したのが17:00近くだったので、大丈夫かな?と心配になったし、行く前から疲れました。
いつもあんな人が多くてごちゃごちゃしているのかわかりませんが、予約したところによってバスが違うならわかりやすく看板や旗を出したり係の人が説明したりした方がいいと思いました。
港に着いてクルージングに乗る時に演奏とフラダンス?でお出迎えがあったりワクワクしました。
ディナーは前菜、ロブスター、ステーキ、デザートでしたが残念ながら私は口に合わなかったです。
家族は普通だったと言っています。
好き嫌い分かれるかもしれません。
フルーツはセルフで食べ放題?のようでしたが追加はされてなかったような。。
早めに取りに行った方がいいかもしれません。
ドリンクは事前にチケットが配られて2杯頼めました。
スタッフの方に注文しようとしても忙しそうにしていたり、両手に持ってるから今は無理と言われたり無視されたりして頼むのに一苦労でした。
一応、テーブルごとに担当の係の方が付いてくれてるみたいで、その方に頼めばいいのかな?と思っても近くにいない事が多くて誰に注文していいのかわからなかったです。
ディナー中は生演奏がありいい雰囲気でした。
写真も撮ってもらえて立派なアルバムに入れてもらえたのでいい思い出になりました。
天気も良かったので、クルージングからのサンセットはとても綺麗でした。
ワイキキの街並みの夜景も綺麗で感動しました。
花火の時は、クルージングが止まってくれていい場所で見ることができました。
ただ、少し遠い位置からになるのであまり迫力はありません。
5分くらいの花火でしたが、クルージングから花火を見ることはなかなかないと思うので、贅沢な気分になれました。
花火の後はショーは迫力もあってとてもよかったです。
最後はみんなで輪になって踊ったり楽しかったです。
帰りもホテルまで送ってもらえたので、楽でした。
チップは誰に渡せばいいのかよくわからず、結局渡せませんでした。
最初の集合だけ残念に思いましたが、全体的に楽しく満足できたツアーでした。
Thank you very much for boarding with us this time. We also appreciate your valuable feedback. We would like to work on improvements as a team, including our management staff, as a future challenge. We sincerely look forward to welcoming you aboard again when you visit Hawaii.
この度はご乗船頂きまして、誠に有難うございます。また貴重なご意見、有難うございます。今後の課題として、責任者を含めスタッフ全員で改善に取り組みたいと思います。またハワイにお越しの際には、ご乗船頂けますよう、スタッフ一同心よりお待ち申し上げます。
| Rating: | |
|---|---|
| Packages: | 3スター(ロブスター&ステーキ) |
| Attended as: | Families |
| Posted on: | 2019/11/13 |
| Activity Date: | 2019/11/08 |
Reviewed by: asa
This was our first cruise in Hawaii for our honeymoon. We booked a 3-star + option for a table for two, but the seats were really close to the ones next to us. I tend to get seasick, so I took some motion sickness medication, but it was quite rocky! I felt a bit nauseous at first.
As for the food, as many have mentioned, it was just average. The lobster was delicious, but my husband doesn't like the fishy taste, so he only ate the legs. I had to look up how to eat it on my phone since I didn't know how.
The interaction with the waiter wasn't great either. When I ordered a Coke because I can't drink alcohol, he exaggeratedly said "No!!" as if it were a crime not to drink. He was a cheerful waiter who spoke a little Japanese, but it didn't feel very enjoyable overall. He seemed to pay more attention to the English-speaking couple next to us and didn't ask us anything. When I pointed out that there was a bug in my husband's beer, he just said "Oh" and took it away without an apology, then brought a new beer and dropped it on the table without a word.
Because of that, the service afterward was also lacking. However, once we went outside, the night view was beautiful, and the final dance was impressive and fun. The stage during dinner was far away, so we couldn't see it well, and it seemed like it was just luck of the draw where you sat. If you were at the edge, you might not see the stage at all.
You can also see fireworks and the night view from above, but there was no explanation about that at all. I thought there must be people who didn't know how to get outside. Overall, there was a lack of information, and there were too few waiters for the number of guests. The food was average, and the service... I don't think it was worth the price.
The atmosphere was fun, so it might be worth going once! Whether it's enjoyable or not really depends on your perspective. If you want to enjoy a leisurely cruise, I think a 5-star option would be better!
ハネムーンではじめてのハワイで初クルーズ。
3スター+オプションで2人席予約して行ったのですが、隣席とめっちゃ近いです。
酔いやすいので酔い止め飲んでいきましたが、本当にけっこう揺れる!最初少し気持ち悪かったです。
食事はみなさん書かれてる通りふつー、ロブスターは美味しかったですが、(でも旦那さんは生臭いのが苦手なのでロブスターの足部分しか食べませんでした。たしかに魚臭さ?みたいなのはあるので、苦手なひとは苦手かも)食べ方が分からず、携帯で食べ方検索して食べました。
ウエイターさんとの相性もよくなかったかなあ、、
最初にドリンク頼むときに、飲めないのでコーラを頼むと、大げさにノー!!と言われ、まるで飲めないのが罪のよう、、。日本語もちょっと喋れる陽気なウエイターさんでしたが、終始んー?とあまり楽しくなれなかったです。隣の英語喋れるカップルには何かと気を配って話たりしてるのに、こっちには何も聞いてこなかったり、、最初に持ってきた旦那さんのビールに虫が入っていて、虫が入ってる、と指摘するとオーと言ってごめんね、も無しに持っていき、新しいビールを持ってきたら無言でドンっと置いていきました。
そんなこともあったからかその後のサービスもイマイチ、、
でも外にでたら夜景は綺麗だったし、最後のダンスは見応えあって楽しかったです。
でも食事中にしてるステージは遠くてあまり見えず、どこの席になるかは運ですね。はじっこだったりするとステージまったく見えないんじゃ?と思いました。
あと上から花火を見たり夜景を見たりできますが、そんな説明は一切なく、これ外への出方知らない人も絶対いるよなあ、と思いました。
全体的に説明不足、ウエイターさんもお客さんの人数に対して少なすぎ、料理も普通、サービスも、、料金に見合ってはないかなあと思います。
雰囲気は楽しいので、一度は行ってみてもいいかな、と!楽しいかどうかは感じ方次第ですかね!
ゆっくりクルージングを楽しみたい方はやっぱり5スターのがいいと思います!
Thank you for using Star of Honolulu. We are sorry to hear that you were not able to fully enjoy the cruise. We will share your feedback internally and use it to help improve in the future. Thank you very much for your valuable input.
スターオフホノルルにをご利用頂きありがとうございました。クルーズを十分お楽しみしていただけなくて残念です。今回いただいたご意見は、社内で共有させていただたき今後の改善に役立たさせていただきます。貴重なご意見、本当にありがとうございました。
| Rating: | |
|---|---|
| Packages: | 3スター(ロブスター&ステーキ) |
| Attended as: | Couples |
| Posted on: | 2019/11/12 |
| Activity Date: | 2019/11/08 |
Reviewed by: 元気ぱぱ
As soon as we boarded, we took our seats by the deck, and our spirits were lifted. Right after departure, the dinner plates were served, and the service from the waitstaff was excellent! They served with a lot of humor and a skilled touch. The food was filling, with lobster and steak. Even better were two things: the live show and the night view. The haka dance was amazing, and the night view starting from the sunset was captivating. I don't think I'll ever forget it.
乗船してすぐにデッキサイドの席に座り気分は盛り上がってきました。出航するとすぐにディナーのお皿が出てきますが、ウエイタースタッフのサービスの良いこと!ユーモアたっぷりにしかも手慣れた様子で配膳をしてくれました。料理もロブスターやステーキで満腹。それにもまして良かったのは二つ。ライブショーと夜景でした。ハカのダンスは素晴らしかったし飽きることのないサンセットから始まる夜景。忘れることはないと思います。
Thank you very much for joining our cruise. We are very pleased to hear that you enjoyed the entertainment and the scenery. Please do come again. All of our staff are looking forward to welcoming you back.
Star of Honolulu
この度は私共のクルーズにお越し頂き誠に有難うございました。
エンターテイメントや景色をお楽しみ頂けました様で大変嬉しく思います。
是非またお越し下さい。
スタッフ一同お待ち申し上げております。
スターオブホノルル
| Rating: | |
|---|---|
| Packages: | 3スター(ロブスター&ステーキ) |
| Attended as: | Friends |
| Posted on: | 2019/11/12 |
| Activity Date: | 2019/11/03 |
Reviewed by: さえりゅ~
My son loves it, and we go every year. This year, Dad joined for the first time. We were able to go all the way to the back during the wave pool, and my son seemed to have a great time.
This year, there were surprisingly many people, and most of the slides were open at the same time, so we were able to enjoy various attractions. Usually, there are fewer staff, and you have to time your visits to the slides when staff are present to use them.
Another downside is that the operating hours are short, from 10:30 AM to 3:00 PM (due to transportation, we can only play for a shorter time than the actual hours).
If we can, I think we'll go again next year!
息子がお気に入りで、毎年行っています。今年はパパも初参加。波のプールの時に奥の方まで行くことが出来て、息子も楽しそうでした。
今年は意外と人が多かったのか、ほとんどのスライダーが同時間にやっていて、色々楽しめました。例年はスタッフが少ないのか、スライダーが時間別でスタッフが居るところを狙って行かないと出来なかったので。
あとは10時半から15時までと営業時間が短い(送迎がるので実際の営業時間よりも短い時間しか遊べない)のがマイナス要因がです。
来年も行ければ行くかな♪
| Rating: | |
|---|---|
| Packages: | 【期間限定!割引キャンペーン】送迎付きプラン |
| Attended as: | Families |
| Posted on: | 2019/11/11 |
| Activity Date: | 2019/11/08 |
Reviewed by: もまー
We were able to enjoy the stage together with the audience. The scenery was beautiful, and it became a wonderful memory.
お客さんを巻き込んでのステージで、みんなで楽しむことができました。
景色も素敵でとてもいい思い出になりました。
Thank you very much for joining our cruise. We are very pleased to hear that you enjoyed the scenery and the dancing. We hope to see you all again soon. Our staff is looking forward to your next visit.
Star of Honolulu
この度は私共のクルーズにお越し頂き誠に有難うございました。
景色やダンスをお楽しみ頂けました様で大変嬉しく思います。
是非また皆様でお越し下さい。
スタッフ一同お待ち申し上げております。
スターオブホノルル
| Rating: | |
|---|---|
| Packages: | パシフィックスター(食べ放題ビュッフェ) |
| Attended as: | Families |
| Posted on: | 2019/11/10 |
| Activity Date: | 2019/10/19 |
Reviewed by: あいこ
You can have a great time enjoying the pool and slide facilities, but there was only one restaurant available for lunch, which resulted in long lines and felt like a waste of time for the tour participants. Additionally, the air conditioning on the shuttle bus was excessively cold, which was tough on our bodies after getting out of the pool. This time, we were unfortunately caught in a long downpour and had to seek shelter, but the kids were very satisfied, so I would like to consider joining again next time, depending on the weather.
プールやスライダー施設で思いきり楽しめますが昼食時のお店が1件しか無く、結果大行列に時間を費やしツアー参加者には時間のロスに感じました。また送迎バスの冷房が異常に寒くプール上がりの身体に堪えました。今回は長時間のスコールに振られ雨宿りも残念でしたが、子供は大満足でしたので次回はお天気と相談して参加したいと思いました
| Rating: | |
|---|---|
| Packages: | 【家族キャンペーン】送迎付きプラン |
| Attended as: | Families with Young Children |
| Posted on: | 2019/11/10 |
| Activity Date: | 2019/10/20 |
Reviewed by: junjun
The shuttle bus staff were friendly and good!
The activity staff were cheerful and good!
Despite such a beautiful beach, it was never crowded, which was good!
The lunch included in the package was satisfying and good!
Next time, I want to try a different activity!
送迎バスのスタッフも気さくな方でGOOD!
アクティビティのスタッフも明るくてgood!
あんなキレイなビーチなのに混雑とは皆無でgood!
セットに入ってるランチも満足でgood!
今度は、違うアクティビティをやりたいなぁ〜
Dear Junjun,
Thank you for participating in the tour and for your review. We are delighted to hear that you were satisfied. Next time, please consider joining activities such as kayaking or stand-up paddleboarding. We sincerely look forward to your next visit. Thank you.
Kailua Beach Adventures Japanese Staff
junjun様
ツアーにご参加およびレビューのご記入ありがとうございました。
ご満足頂けたようで私どももうれしく思います。
次回はぜひともカヤックやスタンドアップパドルボードのようなアクティビティに参加されてみてください。
またのお越しを心よりお待ち致しております。ありがとうございます。
カイルアビーチアドベンチャーズ 日本語スタッフ一同
| Rating: | |
|---|---|
| Packages: | 基本プラン(ビーチアイテムレンタル+ランチ付き) |
| Attended as: | Families |
| Posted on: | 2019/11/10 |
| Activity Date: | 2019/10/14 |
Reviewed by: Steven
The whole crew was great and the variety of activities made this a great value. Snorkeling reef was a lot of fun. Even on a rainy day this is a great trip.
| Rating: | |
|---|---|
| Packages: | Standard Package |
| Attended as: | Families with Young Children |
| Posted on: | 2019/11/10 |
| Activity Date: | 2019/11/07 |
Reviewed by: aya
We used the all-you-can-eat crab course with our family on the last night. After checking in, there was a dance welcome for those who arrived early. Once on board, the floor varies depending on the course. It can be cold inside the ship, so a jacket is essential.
Salad and bread are available from the start, and there’s no specific signal, so everyone can begin eating at their own pace. Many people finished eating before the ship started moving. After the ship sets sail, crab and steak are served. Once you finish the crab, they will add more to your plate as needed. Wet wipes are also provided.
The sunset coincides with the serving of the crab, so if you want to take photos, be careful not to miss it while enjoying your meal. Dessert is served during the dance.
As others have mentioned in their experiences, I personally don’t think it’s necessary to sit by the window during sunset since you can go outside to take pictures. I enjoyed the sunset even without a window seat. If you have a rental car, you won’t need a shuttle. Parking is free for the first two hours (I think) and costs about $6 afterward. Please note that only credit cards (VISA or MasterCard) are accepted.
Just in case, I took motion sickness medication, but there was hardly any rocking. The dance time was also very enjoyable, and my family said the interactive dance was the best. If you have time on the last day, I think the cruise will make for great memories.
カニ食べ放題のコースで最終日の夜に家族で利用しました。
チェックイン後、早めに着いた方向けにダンスのおもてなしがありました。
いざ乗船、コースによってフロアが異なります。船の中は寒いので上着は必須です。
サラダとパンははじめから置いてあり、特に合図はないので好きなタイミングで各自食べ始めます。
船が動き出す前に食べ終えてる方が多かったです。
船が動き出してから、カニとステーキが出てきます。カニは食べ終わると、欲しい分だけお皿に追加してくれます。
ウェットティッシュもいただけます。
サンセットはカニが出てくるタイミングですので、お写真撮りたい方は食べることに夢中になって逃さないように。
デザートはダンスの最中に出てきます。
他の方が体験談に書いてあったように、サンセットの時間は外に出て写真を撮るので個人的には窓側にする必要はないと思います。
窓側でなくてもサンセット楽しめました。
送迎もレンタカーがあれば必要ありません。駐車場は最初の2時間(だったと思います)無料で6ドルくらいです。
クレジットカード(VISAかマスター)しか使えませんのでご注意下さい。
念のため、酔い止め飲みましたがほとんど揺れはありませんでしたら、
ダンスの時間もとても良く、家族は参加型のダンスが最高だったそうです。
最終日、お時間あればクルーズは良い思い出になると思います。
Thank you very much for joining our cruise. We are very pleased to hear that you and your family enjoyed it. Thank you also for sharing the wonderful photos. We hope to see you all again soon. Our staff is looking forward to welcoming you back.
Star of Honolulu
この度は私共のクルーズにお越し頂き誠に有難うございました。
ご家族でお楽しみ頂けました様で大変嬉しく思います。
素敵なお写真の掲載も有難うございました。
是非また皆様でお越し下さい。
スタッフ一同お待ち申し上げております。
スターオブホノルル
| Rating: | |
|---|---|
| Packages: | 1スター(クラブレッグ、ステーキ、BBQチキン) |
| Attended as: | Families |
| Posted on: | 2019/11/09 |
| Activity Date: | 2019/11/05 |
Reviewed by: かっつー
The food was substantial for the price, and I was very satisfied. The show was also very entertaining, and there were moments when the passengers were invited to participate in the show.
値段の割に料理もしっかりしていて
とても満足出来ました。
ショーもとても面白く乗客がショーに誘われる事などもありました。
Thank you very much for joining our cruise. We are very pleased to hear that you enjoyed the meals and the show. Please do come again. All of our staff are looking forward to welcoming you back.
Star of Honolulu
この度は私共のクルーズにお越し頂き誠に有難うございました。
お食事やショーをお楽しみ頂けました様で大変嬉しく思います。
是非またお越し下さい。
スタッフ一同お待ち申し上げております。
スターオブホノルル
| Rating: | |
|---|---|
| Packages: | パシフィックスター(食べ放題ビュッフェ) |
| Attended as: | Couples |
| Posted on: | 2019/11/09 |
| Activity Date: | 2019/10/18 |
Reviewed by: minmin
I was able to spend a relaxing and enjoyable time with Hawaiian music along with the sunset. The day I participated was cloudy, but the red light breaking through the clouds was enchanting. We participated as a group of six, and it seemed like everyone had their own way of enjoying it.
夕日と共にハワイらしい音楽でゆったりと楽しい時間を過ごせました。
参加した日は曇りだったのですが、雲からはみ出す赤い光が幻想的でした。
6名で参加しましたが、それぞれの楽しみ方があったようです。
Thank you very much for joining our cruise. We are very pleased to hear that you enjoyed the scenery and music. Please do come again. All of our staff are looking forward to welcoming you back.
Star of Honolulu
この度は私共のクルーズにお越し頂き誠に有難うございました。
景色や音楽をお楽しみ頂けました様で大変嬉しく思います。
是非またお越し下さい。
スタッフ一同お待ち申し上げております。
スターオブホノルル
| Rating: | |
|---|---|
| Packages: | パシフィックスター(食べ放題ビュッフェ) |
| Attended as: | Friends |
| Posted on: | 2019/11/09 |
| Activity Date: | 2019/11/05 |
Reviewed by: iku
The cruise was a bit cloudy, so it was disappointing that we couldn't see the sun setting on the horizon, but the night view of Honolulu was very beautiful. The show after dinner was very lively, and there were many honeymooning couples, which made me feel happy just watching them. The meal included a whole lobster followed by steak, and I was completely satisfied and full.
今回のクルーズは少し曇っていたのて、途中から水平線に沈んでいく太陽が見えなかったのが残念だったけど、ホノルルの夜景はとても綺麗だったし、食事の後のショーがとても盛り上がり、ハネムーンのカップルがたくさんいて、その人達を見ているだけでハッピーな気分になれました。食事もロブスターがそのまま1匹に続いてステーキと、お腹も一杯になって大満足でした。
Thank you very much for joining our cruise. We are very pleased to hear that you enjoyed the meals and the show. We hope you will visit us again. All of our staff are looking forward to welcoming you back.
Star of Honolulu
この度は私共のクルーズにお越し頂き誠に有難うございました。
お食事やショーをお楽しみ頂けました様で大変嬉しく思います。
是非またお越し下さい。
スタッフ一同お待ち申し上げております。
スターオブホノルル
| Rating: | |
|---|---|
| Packages: | 3スター(ロブスター&ステーキ) |
| Attended as: | Couples |
| Posted on: | 2019/11/09 |
| Activity Date: | 2019/10/16 |
Reviewed by: Sandra
Well organised excursion to see the Arizona Memorial with sightseeing of Honolulu surroundings. There was also an option to add on more to this trip eg the Missouri ship. A little more time at the Pearl Harbour centre would have been better, however the short time at the actual Arizona Memorial was as per the rules of the memorial, and not set by the tour itself. The film before the trip to the actual memorial was excellent. I am mobility impaired and was using a walker, and found my needs amply catered for, and was made to feel valued and welcome.
| Rating: | |
|---|---|
| Packages: | 8:00 AM Standard Tour [2022] |
| Attended as: | Couples |
| Posted on: | 2019/11/09 |
| Activity Date: | 2019/10/17 |
Reviewed by: 犬ちゃん
I participated in this tour during my honeymoon trip. The food was delicious, and I enjoyed the show. On Fridays, fireworks are launched from the Hilton Hotel, and watching them from the boat was very romantic. I'm glad I joined.
新婚旅行で訪れた時、このツアーに参加しました。
お料理は美味しく、ショーも楽しめました。金曜日はヒルトンホテルから花火が上がるので、船の上から見るとができ、とてもロマンチックでした。参加して良かったです。
Thank you very much for joining our cruise. We are very pleased to hear that you enjoyed the show and the fireworks. Please do come again. All of our staff are looking forward to welcoming you back.
Star of Honolulu
この度は私共のクルーズにお越し頂き誠に有難うございました。
ショーや花火をお楽しみ頂けました様で大変嬉しく思います。
是非またお越し下さい。
スタッフ一同お待ち申し上げております。
スターオブホノルル
| Rating: | |
|---|---|
| Packages: | 1スター(クラブレッグ、ステーキ、BBQチキン) |
| Attended as: | Couples |
| Posted on: | 2019/11/09 |
| Activity Date: | 2019/10/18 |
Reviewed by: Ruth Crawford
I thoroughly enjoyed Germaines Luau especially since it was on the beach.
The food was very good, the show was outstanding.
This has been by far the best luau that I have attended and would
come back and do it again.
Aloha Ms. Crawford,
First of all, we want to thank you for choosing to share one of you valuable vacation nights with our family at Germaine's Luau! I know you could gone any where else that night, but you decided to come to our luau. We are so happy to hear that you enjoyed your experience with us. We hope that you were able to take some pictures or at least share your memories with your friends and family at home. We look forward to your return visit to our luau again one day!!
Sincerely,
Paulette Watson
Executive Director of Sales
Germaine's Luau, Inc.
| Rating: | |
|---|---|
| Packages: | Hibiscus Luau - Reserved Prime Central Seating |
| Attended as: | Families |
| Posted on: | 2019/11/09 |
| Activity Date: | 2019/11/03 |
Reviewed by: タッチ
I participated in the Sunset Dinner Cruise on the Star of Honolulu, choosing the 3-star dinner option. The atmosphere on the ship was great, and the food was delicious! The live show was interactive and very enjoyable. I will definitely join this tour again!
サンセットディナークルーズスターオブホノルル号コースディナー付3スターを選んで参加させていただきました。船内の雰囲気もよく料理もよかったです!またライブショーも参加型でとても良く楽しかったです。またこのツアーに参加させていただきます!
Thank you very much for joining our cruise. We are very pleased to hear that you enjoyed the meals and the shows. Please come again. All of our staff are looking forward to welcoming you back.
Star of Honolulu
この度は私共のクルーズにお越し頂き誠に有難うございました。
お食事やショーをお楽しみ頂けました様で大変嬉しく思います。
是非またお越し下さい。
スタッフ一同お待ち申し上げております。
スターオブホノルル
| Rating: | |
|---|---|
| Packages: | 3スター(ロブスター&ステーキ) |
| Attended as: | Couples |
| Posted on: | 2019/11/09 |
| Activity Date: | 2019/10/14 |
Reviewed by: よっちゃん
When being picked up by the shuttle bus, we had to wait quite a while because someone who was supposed to get on at a certain hotel didn't show up by the scheduled time. I was getting frustrated, thinking, "What if we miss the pool opening time?" but we managed to make it just in time.
The attractions offered a mix of thrilling rides and relaxing experiences, and we had a great time. Even though we were a couple of middle-aged folks, we unabashedly returned to our childhood, squealing with joy.
迎えのバスにピックアップしてもらう際、あるホテルで乗るはずの人が予定時刻になっても現れずずいぶん待たされてしまいました。「プールの開園時間に遅れるのでは…」とイライラしましたが、どうにか間に合いました。
アトラクションはスリル系あり、のんびりゆったり系ありで十分楽しめました。当方アラフィフのおじさんおばさんでしたが、恥ずかしげもなくキャーキャーと童心に帰っちゃいました。
| Rating: | |
|---|---|
| Packages: | 【期間限定!割引キャンペーン】送迎付きプラン |
| Attended as: | Couples |
| Posted on: | 2019/11/09 |
| Activity Date: | 2019/10/10 |
Reviewed by: ノアチ
I used this service on the last night spent with my whole family during our honeymoon!
The ship was magnificent and the view was amazing! We were greeted with a hula send-off before boarding! The buffet was the most reasonably priced, but the amount was more than enough!! The taste was really good too!
Additionally, there was music throughout the show, and we were able to participate at the end, which made it enjoyable! It lasted about two hours, but the time flew by!
Everyone seemed to have a great time and it became a wonderful memory!! Maybe next time we could try a higher-grade course?
私はハネムーンで家族全員で過ごす最後の夜にこちらを利用しました!
船も立派で景色も最高でした!
乗船前からフラでお見送り!
料理はブュッフェで1番リーズナブルでしたが、十分すぎる量!!
味もすごい良かったです!
あと、終始ショーに音楽、最後には参加型で楽しませてもらえました!
2時間程度でしたが、あっという間の時間でした!
みんなもとっても良かったといい思い出になったようでした!!
今度はグレードあげたコースもありかな?
Thank you very much for joining our cruise.
We are very pleased to hear that everyone enjoyed themselves.
Please come again.
All of our staff are looking forward to your visit.
Star of Honolulu
この度は私共のクルーズにお越し頂き誠に有難うございました。
皆様とお楽しみ頂けました様で大変嬉しく思います。
是非またお越し下さい。
スタッフ一同お待ち申し上げております。
スターオブホノルル
| Rating: | |
|---|---|
| Packages: | パシフィックスター(食べ放題ビュッフェ) |
| Attended as: | Families |
| Posted on: | 2019/11/09 |
| Activity Date: | 2019/10/14 |
Reviewed by: ぴょん
I went during the fireworks on Friday, but the cruise was farther from the beach than I expected, and the fireworks looked quite small from where we were. If you’re expecting to see big, beautiful fireworks, you might be a little disappointed, just like I was.
I participated in the cheapest buffet, and it was okay, nothing special. However, the show was in a small room where the dancers basically performed one by one, so it lacked a bit of impact. The dancers were lively, though.
Also, if you tend to get seasick or motion sick, you definitely need to take some motion sickness medication. I was fine, but some members of our group were out in the night breeze the whole time.
金曜日の花火の時に行ったのですが、思ってるよりも浜から離れてのクルーズであり、花火がかなり小さい感じでしか見れませんでした。
花火が大きく綺麗に見れると思っての参加は私と同じでチョットガッカリしてしまうかもしれません。
ご飯は1番安いビュッフェでの参加でしたが、まぁ、それなりと言う感じでした。
ただ、ショーは小さい部屋でダンサーが基本的に1人ずつ踊るって言う感じだったので、迫力的には・・・って感じでした。
ダンサーの人はノリが良かったですけどね。
後、船酔いとか乗り物酔いする方は、確実に酔い止め必要ですかね、自分は大丈夫でしたが、メンバーの中ではずっと夜風に当たってる方もいました。
Thank you for using Star of Honolulu. We are sorry to hear that you were unable to fully enjoy the cruise. We will share your feedback internally and use it as a reference for future improvements. Thank you very much for your valuable comments.
スターオフホノルルをご利用いただきありがとうございました。十分にクルーズをお楽しみいただけなくて残念です。いただいたお意見は、社内で共有し今後の改善の参考として役に立たさせていただきます。貴重なご意見、本当にありがとうございました。
| Rating: | |
|---|---|
| Packages: | パシフィックスター(食べ放題ビュッフェ) |
| Attended as: | Families |
| Posted on: | 2019/11/09 |
| Activity Date: | 2019/10/18 |
Reviewed by: サクラサク
I surprised my daughter with a lei service, and she was shocked and very happy. Coming to Hawaii really lifted her spirits. Since they were fresh flowers, I couldn't bring them back to Japan, but they made for great memories in photos.
娘にはサプライズでレイサービスをうけたので,彼女はビックリ,とても喜んでいました。ハワイに来たんだと,一気に気分が盛り上がりました。生花なので,日本には持って帰れませんでしたが,写真に撮りよい思い出になりました。
| Rating: | |
|---|---|
| Packages: | デラックス・オーキッド・レイ |
| Attended as: | Families |
| Posted on: | 2019/11/07 |
| Activity Date: | 2018/12/31 |
Reviewed by: AA&HA
Food was good, drinks could improve, show needs improvement, fire act was very good, show could have more history and origin description.
| Rating: | |
|---|---|
| Packages: | Premium Orchid Package with Dinner Buffet - Most Popular! (Middle Seating) |
| Attended as: | Couples |
| Posted on: | 2019/11/07 |
| Activity Date: | 2019/11/04 |
Tips and suggestions
Reply from activity provider
An unexpected error has occurred. Please go back to the previous page and try again, or wait a few minutes and try once again.
Thank you very much for joining our cruise. We are very pleased to hear that you enjoyed the sunset and entertainment. Please come again. All of our staff are looking forward to your next visit.
Star of Honolulu
この度は私共のクルーズにお越し頂き誠に有難うございました。
サンセットやエンターテイメントをお楽しみ頂けました様で大変嬉しく思います。
是非またお越し下さい。
スタッフ一同またのお越しをお待ち申し上げております。
スターオブホノルル