Polynesian Cultural Center All-Day Pass with Luau Dinner & Show [Open 2021] reviews, Oahu tours & activities, fun things to do in Oahu | HawaiiActivities.com

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Polynesian Cultural Center All-Day Pass with Luau Dinner & Show [Open 2021]

Overall Rating

4.61 4.61 / 5

Reviews

319 reviews
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Disappointed

Reviewed by: Sunshine Myles, 2016/09/24

My friend and I were unable to attend as we both ended up with pneumonia the day before. We called Veltra to attempt to obtain our money back but unfortunately the company was unwilling to accommodate our request. As much as I understand company policy, I believe accommodations should be made in the name of customer service when it comes to something unavoidable like illness. Trust me, my friend and I were on vacation, we would have preferred the luau versus pneumonia for the remainder of our trip.

Reply from activity provider

Warm Aloha Sunshine,

We regret to hear that you were not able to participate due to illness. Unfortunately, we do not have any records that you had called but we are able to offer you a partial refund for the two who were not able to go. A separate email has been sent to you in regards to this.

We hope that you can one day return and visit the Polynesian Culture Center.

Mahalo Nui Loa,

VELTRA Customer Support

Rating:
Attended as:Friends
Activity Date:2016/09/20
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Long day..bad experience

Reviewed by: LDJ, 2013/04/13

The concept of buffet here is not the same....food is limited, the buffet is one trip only...so no seconds. The activity concludes with a nice show that lasts 1.5 hrs really late at night, after a long day. Would definetely not recommend, just a tourist trap sponsored by the Latter Day saints church

Rating:
Attended as:Couples
Activity Date:2013/03/26
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