Platinum Private Hourly Charter from Waikiki & Cruise Ship Pier
Overall Rating
4.75
3 hour tour before departure back to the mainland
Reviewed by: Ray, 2016/07/21Car was on time but itinerary outlined the day before with the Veltra rep was not communicated to the driver. The first stop was Diamond Head overlook. Car wouldn't start when we were ready to leave. Apparently we were out of gas. Had to wait > 30 min for someone to bring a gallon of gas. We then had to find a gas station to finish filling the car with fuel. The gas station was not on out agreed upon route. Driver was born / raised on the island and once we navigated the car issues there were some interesting facts he shared with us. It was so unfortunate the fuel issue ruined what could have been the bow on what was a great visit to Hawaii.
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| Attended as: | Couples |
| Activity Date: | 2016/07/17 |
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Warm Aloha Raymond,
We sincerely apologize for the vehicle not being ready to take you on your private charter. Unfortunately we cannot replace the loss of your precious time and this experience. We have sent you a separate email in regards to this matter and we thank you for your time in giving us your feedback.
Mahalo Nui Loa,
VELTRA Customer Support