Late but upgraded

Posted on: 2008/07/05

The company was late by nearly 1/2 an hour (apparently vehicle issue or double booked, not sure why), but they compensated by upgrading the vehicle that was sent. The trip to airport did not provide water during transfer, which we were counting on...especially after sitting outside for 1/2 hour without any...since this was our first round-trip transfer with this company, not sure if they make a habit of it or if was the hurry of getting us a vehicle replacement...as the vehicles were top of the line, I'd try them again and hopefully they would provide water both ways and be on time. The trip from the airport to the hotel was perfect and on time with water provided...so assume the transfer back wasn't the norm...I saw other limos from other companies on the island and I was SO glad we hadn't used them (old limos, damaged limos)!!! The drivers were both very good.