Chief's Luau - Polynesian Show with Authentic Fire Knife Dancing [Open Now] reviews, Oahu tours & activities, fun things to do in Oahu | HawaiiActivities.com

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Chief's Luau - Polynesian Show with Authentic Fire Knife Dancing [Open Now]

Overall Rating

4.72 4.72 / 5

Reviews

138 reviews
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Great Show but poorly represented

Reviewed by: Jennifer & Jim, 2016/11/27

The "Royal Package" is described as follows;
"Enjoy front seating and receive a fresh Flower Lei, a mai tai greeting and three standard drinks, a souvenir t-shirt, pork tasting fresh from the imu, poi and lomi lomi salmon sampling, and be first (1st) in line for the dinner buffet. Before the show, go on a short guided tour of three exhibits at Sea Life Park. Get up close with turtles and dolphins before you get to meet the Chief!"

We did receive our front row seating, mai tai greeting, 3 drinks each, t-shirt, & were first in line for the buffet. The Pork tasting, poi and lomi lomi salmon sampling was made available to all attendees at the Luau and there was no tour. We specifically bought this package for the tour and to be "up close with dolphins & sea turtles". We were held at the entrance until they called for "purple bands", aka royal package ticket holders. We were then led down the hill past a turtle pond and directly into the luau area while receiving our choice of flower or nut leis.

Once inside we received a complimentary mai tai and took a quick picture with the chief and a young lady. Realizing during the show that our picture was with the chief and that is when we "met" him. I would not call this "meeting the chief". The inclusions in this package are very misrepresented and should be updated to avoid disappointment to other guests.

The show itself is the BEST! The entertainers, the story, & the audience involvement is top notch. On our next trip we will be visiting this luau again but will rethink which package we purchase and will investigate options directly through Sea Life Park to avoid future disappointment and to ensure we will actually get what we are paying for.

**The show was definitely worth 5 stars but the misrepresentation of the package made us give this package 2 stars. **

Reply from activity provider

Warm Aloha,

Thank you very much for taking the time to post about your experience. Your feedback has been shared with the activity provider to better serve future guests. Please accept our sincerest apologies for not having the most updated information on our website, we will make sure to fix the page contents. Our Customer Support team will contact you by e-mail shortly.

Mahalo Nui Loa,
VELTRA Customer Support

Rating:
Attended as:Couples
Activity Date:2016/11/16
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