Lanai Jeep Rental with Round-Trip Ferry Ride from Maui [Closed]
Overall Rating
4.32
Jeep rental
Reviewed by: Cheryl , 2016/06/18We were so disappointed that the rental company did not notify us that the off roads were closed due to all the rain. We were so excited to go over and had our day planned accordingly. We ended up taking an earlier Ferry home..a ton of money spent for exploring the town.
We would have rescheduled if they had let us know. I had been there before and wanted so much to show my family. It was a very unhappy day.
I love Lanai and its charm. I'm sure the trip will be taken again. You can't control Mother Nature but it would have been nice to be given the option to reschedule.
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| Attended as: | Families |
| Activity Date: | 2016/05/26 |
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Lanai trip
Reviewed by: John Costello, 2015/01/03We expected lush vegetation, waterfalls, and pools. We got desert and a jeep with no air-conditioning, and one beach. We expected to be taken to the car rental, but were lied to by a shuttle service and conned into paying $20.00 to get there, from the dock, since there was no one to pick us up. There was nothing lush about this island, and only the beach was worth seeing and experiencing. The cost was close to $300 for the experience, and as far as we are concerned a complete waste. We would never do it again and would never recommend it. It was a compete waste of time and money, and I feel we were completely deceived for the very purpose of getting money out of our pockets into yours. I guess you got what you wanted. And I learned my lesson.
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| Attended as: | Couples |
| Activity Date: | 2014/12/08 |
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Aloha Cheryl,
Thank you very much for submitting your review on our website. Expeditions usually informs us at least a day or two in advance so that you can make the decision before you board the ferry ride to Lanai. We regret to hear that you were not informed of the road closures ahead of time. Expeditions has offered a partial refund in for the activity not meeting your expectations.
Mahalo Nui Loa,
VELTRA Customer Support