B. Yakubowski's review, Maui tours & activities, fun things to do in Maui | HawaiiActivities.com

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Review by B. Yakubowski for Maui Pineapple Plantation Farm Tour & Tasting with FREE Pineapple Gift Box

Disappointing

Posted on: 2016/03/29

The tour was cancelled. We were not notified so drove from Lahaina for the tour, sat and waited for over an hour at the tour location. Finally we used the phone at one of the local businesses (Makaii Glass Creations) to call about it, only to find out the tour was cancelled. I was told we had been emailed about the cancellation but neither email addresses provided received an email and there was no message on our phone either.

Reply from activity provider

Warm Aloha,

We sincerely apologize that you did not receive the message from the activity provider regarding your tour cancellation. Your credit card has been refunded in full, and please do not hesitate to contact us at anytime if there is ever anything we can do to assist you.

Mahalo Nui Loa,

VELTRA Support

Rating: star
Attended as:Couples
Activity Date: 2016/03/26
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