Roberts Hawaii - Kauai Waimea Canyon Island Tour for Cruise Ship Passengers
Overall Rating
1.00
Roberts Hawaii is the only bus service for disabled persons in a wheelchair.
Reviewed by: Michelle, 2020/02/13The lift wouldn't go all the way down for about 10 tries. Once down they wanted me to stand and hold on. the 2 arms for me to hold on swayed back and forth. Once at the top to roll her in the back flap the bridges from the lift to the buse did not go down. We were let off and they were calling for a mechanic and calling the main office. I said we will leave but they insisted it would be fixed. I went into the bus to tell the other passengers way we were delayed. The staff Nora and the buss driver were very embarrassed and made they were put in that position. We were told we would receive a refund and we took a disability taxi because it was too late for anything else ($376 for same trip sites). Your "Addended as: does not show a wheelchair!
Rating: | |
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Attended as: | Friends |
Activity Date: | 2020/02/03 |
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