All Reviews for Hakone

I realize the weather is out of the control of the tour oppotators, however, we can’t be the first tour that experienced bad weather. And it was clear they had no “Plan B” for when that happened and both Kakone and the cruise were cancelled. Likewise, I know I signed that there would be no refund, but what happened to the tickets for the above activities that we didn’t do?
I’m sure this would be a great experience on a sunny day.

I had a perfect day to visit Mt. Fuji. We got to photograph it from different angles with excellent results. Lunch was OK, but the time spent in Hakone and the cruise were pretty much a waste of time. If you can find a half day (morning) trip to Fuji, I would recommend you take it.

This tour was amazing! And a great value. I highly recommend it. So much packed into a day of sightseeing: taxi ride, bus ride, boat ride, bullet train ride, gondola ride, Mt. Fuji, authentic and tasty Japanese lunch, Lake Ashi, and an English speaking guide. Really fantastic.

Good trip with an amazing view of Mt Fuji! Very lucky it was a clear day, Had an enjoyable cruise and enjoyable bus trip!

The tour was carefully arranged but unfortunately the weather was bad so we didn't have the chance to ride both the ropeway and the cruise.

We had a difficult weather day and the operator made every effort to give us a quality experience. Our guide Eiko was outstanding.

Overall, I suppose the tour delivered alexactly what it said it would. Out your guide, while quite a lovely lady, seemed unsure and somewhat disorganized. She often did not give clear instructions on what to do next.

The day was long, as were the gaps between the activities. I was finished at each location in about half the time, and had to meander for the remaining time. Then, having to drive for an hour to the next activity was quite boring.

The weather was not agreeable on this day, so this may have negatively colored my experience.

We had good experience with the tour company. All of the direction were very clear and we didn't have any problem finding our meeting point. Well worth it if this is your first time visiting Japan. It was quite a relaxing day actually. We took the way back to Japan by bus, but it would have been a lot faster with the train. We weren't worried as much because we just slept on the way.

Our group of 4 had a great time with our guide Masa.
We wanted to view Mt Fuji but the weather only allowed us to see mostly the base.
Masa customized the itinerary so we could make the most of the tour, we saw Mt Fuji base, Oshino Hakkai ponds, Kirin Whiskey Distillery and the Cherry Blossom Festival in Matsuda.

We highly recommend this private tour :)

Taiji Endo san was our tour guide who provided us (a group of 8 people) excellent service. He accommodated our requests due to plan changes and suggested some fabulous ideas to our visits in Hakone. We all enjoyed every moments and had lot of laughter and good stories from Taiji.

We highly recommend Taiji and Veltra for your next visits to Japan.

Edith

We unfortunately were not able to see Mt Fuji on our tour. We instead had a wonderful tour and tasting at the Hakushu Distillary. I highly recommend!
Finished the day at the hot springs...bliss!

Tour was overall good with English speaking Guides. All the activities were good with nice handling. May be bullet train option will be better to choose as we were running quite behind the schedule due to some block on the road...

We hada gret time for this trip. Especially my boy was very happy because it was the first time of seeing snow. The lunch also very nice. Too bad we only can go to2nd station due to the snow and weather. Highly recommend to return Tokyo by Shinkansen because it save much more time.

Everything was great. The tour guide was pretty good. Bus and the drivers were pretty good. Overall everything was good. Nothing to complain.
Depending on where you are picked up, the pick up can take some time before the tour starts. In my case, it was more than an hour. Just be prepared for this.

While in Japan I saw some of the most breathtaking places I have ever visited, including Mt. Fuji. We were going to attempt a trip on our own, but were so very glad we signed up for this tour!

This is our first trip to Mt. Fuji and we love the trip arranged by Taiji-san. We have no problem to communicate with him because he speak very well in English. And he tried to understand our need before start up the trip. He is kind of caring and understanding person.. Thanks for making this wonderful day to all of us!

We had a wonderful time. We were lucky to have clear sky that allowed us to see the majestic Mt. Fuji.

Thank you so much and we enjoyed the trip tremendously!

The tour itself was amazing, the lunch at the hotel was great as well. The tour guide was really really good cannot fault the tour at all

Very enjoyable, a lot to see and do. Some beautiful sights to see, I proposed to my partner at the 5th station which was really memorable. A long day which is well worth it.

Great experience and lovely place to visit but the time was very limited to explore each location.

We were very lucky that the weather cooperated and we saw Mt. Fuji!!! I really wanted that picture perfect view and I got it, together with the mountain's cone shaped peak. Our tour guide Yoshi was really good, he even thought us how to make a mountain origami during the long bus ride.

The only thing I did not like is that we were not able to go to Owakudani valley anymore because the Hakone Sky Gondola suddenly stopped its operation for maintenance purposes. It was a good thing they were able to replace it with another similar activity.

All in all it was a good trip! I will definitely book with this tour provider again.

The tour guide and drivers are excellent. Despite the downpour and not being able to view Mt Fuji, I would highly recommend this company. Many thanks.

Very happy --the guides are great/helpful --recommend to everybody to take this tour

Overall well done with highly motivated guide. Would prefer Japanese food for lunch, not European style.

We just came back from Mt. Fuji tour and somehow felt disappointed that we did not get to see the mountain due to foggy weather. However, we still had a good time taking the sky gondola and cruise on Lake Ashi. Our tour guide had been very informative, I would recommend people to do this tour, but not if the weather is foggy/rainy.

no problem but cloudy so no possiblility to view Mount Fuji. So a bit disappointed

It worths every penny. Do not miss it. Great tour. Great staff. I came from Saudi Arabia and I am glad that I went on this tour.

Long day on bus from Tokyo. Mt Fugi socked in with fog so unable to see any of it. Guide was pretty good but sometimes hard to understand. She had a full bus and the 3 hrs to try to keep people interested. Gondola and boat ride were fun but also fog prevented much views. Ride back on bullet train was fun. Lunch was mediocre.

It was great one-day tour. Highly recommended.

Hope to spend more time in Hakone.

We were accommodated even if reservation was only one day before the activity. We were fetched on time and arrived to our destination as expected. Lunch was good. It was very organized. The tour guide spoke English well and explained everything very well. No time was wasted. Yes, we enjoyed the one day trip and will probably recommend it to friends.