All Reviews for Mt. Fuji & Kawaguchiko Tours

Outstanding tour of Mount Fuji and overall great experience. Mr. Koizumi did a fantastic job as our guide and I would definitely recommend him for anyone taking this tour. His knowledge and overall attitude made the trip something I know my family and I will not soon forget. Thanks to everyone that made the tour what it was.

I highly recommended this tour if you want to go to Mount Fuji. The bus was cleaned and the tour guide gave tour description for every accurately. Lunch at Fuji Q highland park was delicious and served very well. Although it was raining all day during the trip but we can enjoy it. We have enough time for cursing at Kawaguchiko lake and enjoy fantastic view during the ropeways. My children loves the free ice cream voucher.
I gave 5 stars for veltra and thank you for given us a memorable and wonderful journey in Mount Fuji.

Even though it was hard to find the meeting place since it was underground, we were pleased to know that the rest of the group were only boarding the bus. We were lucky that we were able to see the mountain since we were told that it was raining up until the day before our tour. The lunch was good and substantial, and kind of fancy because of the ambiance. The cruise was incredible since we got to see the entire mountain from the lake as well as the view from the top of the cable car ride. This was such a great experience even our parents were impressed! I definitely recommend this tour!

At first, we were hesitant to book this tour because the price was too good to be true, but we took a chance and wanted to experience it ourselves. We had a difficult time finding the meeting place and was late for a couple of minutes, but Ms. Terry, our guide, waited for us. The bus ride took 2 hours from Shinjuku to the Mt. Fuji 5th station. We were greeted with a picturesque view of the mountain as well as a lovely 40 minute tour with a pleasantly cold weather. Don't forget to try the mountain-shaped melon bread there! We had a good three course lunch at the Fuji Q Highland restaurant. It's also a great photo spot where you could see more of the mountain. We then headed to the Lake Kawaguchi boat cruise where you could have a closer look at the mountain as well as a cable car ride at Hakone rope way. As you exchange the ticket for the cable car, you also get a free pen as a souvenir. The tanuki dango with soy and matcha drink there is really good. There was also a good ice cream shop where you could choose from four flavors; peach, vanilla, lavender and grape. All in all, with the tour, food and the bus ride going back to the meeting point, the price for this full day tour is such a steal. I highly recommend this tour for those of you who want to maximize their budget. The guide was really good at explaining and was very accomodating!

Highly recommend this particular tour of Fuji. Tour description is very accurate, every activity was completed in time. Tour started at 5th station, ok time was allowed there. Then lunch was in Fiji-Q park, lunch place was nice, French restaurant with full course menu. Then plenty of time was given for the scenic rope-way with best views of Fuji and a boat at Kawaguchiko lake. All tickets and lunch included in tour price; they even gave a voucher for an ice cream or small souvenir at lake Kawaguchiko. Would absolutely do it again.

Highly recommend this particular tour of Fuji. It is really hard to get to Fuji using public transportation outside of climbing season, so bus tour is great option. Tour description is very accurate, every activity was completed in time. Tour started at 5th station, ok time was allowed there. Then lunch was in Fiji-Q park, lunch place was surprisingly nice, French restaurant with full course menu. Then plenty of time was given for the scenic rope-way with best views of Fuji and a boat at Kawaguchiko lake. All tickets and lunch included in tour price; they even gave a voucher for an ice cream or small souvenir at lake Kawaguchiko. We are family of 4, and everyone highly enjoyed overall experience in this tour. We would absolutely do it again. Thank you, VELTRA, well done!

My family and I took the private tour arranged by Tokyo Star Agency to the Mt. Fuji area, not to the Mt. Fuji itself, but rather to the surrounding areas such as Lake Saiko, Saiko Iyashino-Sato Nenba, Hanaterasu, Mt. Fuji Ropeway and also a visit to the local sake brewery, Ide Sake. Our tour guide, Mrs. Yuko Matsuka was an amazing lady and spoke good English. She lives in the Mt. Fuji area so she has extensive knowledge about this particular region. I really adored her. She also paid attention to my daughters' needs, I could tell that she's sincere and thoughtful. She took us for lunch at Maple Restaurant, the food was very good, enjoyed by my kids and also myself. It was one of the many great meals I've had during my trip in Japan.
Although what we hoped for was to see Mt. Fuji from a far unfortunately didn't come true due to the weather (it was covered with clouds), yet we weren't disappointed since Mrs. Yuko tried her best to entertain us and took us to alternative spots for us to enjoy the day. I also need to mention our driver, Mr. Kenichi Higashi, who was a good driver and also very friendly. He made sure that we're well informed about the traffic condition; also was keen to offer us to make stops at the rest station along the highway.
Overall, I do recommend everyone who's interested in taking a private tour to Mt. Fuji area, to choose the Tokyo Star Agency's service.

We loved the trip to Mount Fuji, it was very cold and rainy. We only had about 30 min to look around, would have loved more time! The included lunch was excellent! The boat ride was nice with great views. We didn't get to do the ropeway due to wind but was refunded the cost which was great customer service. The free ice cream was a bonus that I forgot about! Overall I would take the trip again if I ever make it back to Tokyo!

It is really weird when the weather is not good (rain and windy ) and your guide instead of making your day better, nice and interesting in each stop he was reminding and highlighting our bad luck because of the weather and we will not be able of see nothing

If we had a knowledgeable guide during the 5/6 hours bus ride, the trip maybe become much better instead of dropping us in each stop telling have a round and see you in 30/45 min.

I believe it is not good idea to join the trip when
sky is not clear if you can check the weather forecast before

For those who booking before like in our case it would be fair from the VELTRA to cancel the trip and refund it or exchange with another trip

Wish that my feedback make your service better

The trip was great. Apart from a bit hurry at each stop. We visit the ninja village and expect that we will see the ninja show but nothing except only one ninja for photograph.

I was on the fence between booking a private tour or a bus tour to visit Mt. Fuji but I’m so happy I decided to book a private tour. I couldn’t have asked for a more knowledgeable and accommodating tour guide. Taiji made sure we were able to visit all the places we wanted to see around Mt. Fuji even if it went beyond the allotted time. He and the driver, Toshi, we’re fun to be with. I highly recommend their services to anyone who wants to visit Japan.

We booked this tour to cap our Japan visit based on several reviews. Overall the experience was great because it went to several places which had it's good and bad points. Blessed with good, clear skies, our group was lucky to see Mount Fuji on our way to the lake and when we reached the 5th stop. That in itself made the trip worthwhile-be forewarned that when the weather does not cooperate, you may not have a chance to see Mount Fuji. As for the rest of the day, our tour guide was Liza who was super sweet and entertaining. She gave information about each area and about Japan in general which was fascinating. There was an automated guide who spoke a little about the area as well but honestly, we preferred listening to Liza. I've been to other tours in the past where you listened to a recorded guide but it was a human voice. The tour was packed with several destinations which made us feel a bit rushed. Our 3rd stop was at the ninja village which was also our buffet lunch. The park itself was so fun but because we were only given an hour there, we didn't enjoy the entire village. Wished we could've spent more time eating and exploring the village. We also enjoyed the 5th stop but were only given 30 minutes there. Again, would've loved to have hiked up and enjoy the area but we had a final stop to get to. The final stop was a virtual ride in a theme park which is similar to one of the Disney California adventure ride. In my opinion, we could've skipped this activity entirely so we can spend more time at the Ninja Village and 5th stop. Overall, the tour was good not outstanding due to the time constraints. Liza kept everyone on track and on time and did a wonderful job explaining the sites and history. I would recommend this tour with the lunch option because it was very good for what you get.

The quality and arrangement of this one-day Mount Fuji trip were up to standard. With appropriate pricing, the trip included several tourist attractions and an unexpectedly decent meal. The Japanese staff members were generally nice and professional, and were capable of accommodating to English-speaking customers.

A well-organised tour which was also good value for money. We were on board a very clean tour bus and had an excellent guide called Nao. He communicated very well in English and Japanese and his enthusiasm definitely added to our positive experience. We were very lucky to have perfect weather to see Mt Fuji - time at the 5th station was limited to 30 minutes, but there was more that adequate time for the lunch stop and then more time was spent at Lake Kawaguchi for the boat cruise and panoramic ropeway (which also included time for ice cream and souvenir shopping). We also found no issues with bringing our children along (5yr11mo and 28mo boys). The only negative part of the day was that we did have some difficulty finding the exact meeting point for the bus - signs pointing the way from the main street would have helped us a lot!
I would definitely recommend this tour to family and friends!

The tour experience was delightful. The tour bus that I travelled in was spotless and Nao (the allocated tour guide on the day) was exceptional and made the day even better. The experience was well structured from Mount Fuji to the cable cars and ending with the lake tour. 5 stars from me.

This was a well organised tour with appropriate time spent at each venue. The various photograph points on the road, at the lunch restaurant and from the lake provide a variety of different angles and scenery around Mt Fuji.

A lot of time is spent on the bus but this is unavoidable due to the distance. Thankfully there are rest stops on the way there and back so the maximum bus time is approximately 1 hour between stops.

Our tour guide Nao was funny and very knowledgeable about the mountain and the various locations we visited.

If you were looking for a very hands off yet exciting tour, look no further! our guide did a very good job organizing the group we had . We ended up seeing some truly amazing sights around Mount Fuji and some beautiful city scapes. Of particular note, was the Rope way as well as the cruise which was a beautiful way to see Mount Fuji. If you have an interest in photography, you'll have great time being able to photograph around Mount Fuji. The Vantage points are excellent! Overall I would say this tour exceeded my expectations and I would recommend it to anyone!

We visited this Mt Fuji tour on a lucky day where the sun was shining and we had wonderful clear views of Mt Fuji. Our Tour guide Nao was so funny and informative as well as informative. We had a packed day full of activities but it definitely didn't feel rushed or that we didn't have enough time at each activities. The lunch was at a fancy place tasting very delicious, and The lake cruise and ropeways were refreshing providing the best unobscured view of My Fuji The activities were very very good and I would 100% recommend this tour!

We were extremely impressed by this tour. It was well-organized and everyone had enough time to experience the itinerary without rushing.

The finer details:

First (and most important): Mount Fuji
- During a clear day, you have many opportunities to see it.
- 5th Station, the Lake Kawaguchi cruise and ropeway all have fantastic views.
- You can buy souvenirs at each stop!

Food
- Lunch was at an amazing restaurant in Fuji-Q Highland. An appetizer, entree, dessert, and coffee/tea are all included.
- You can also explore the surrounding area if you finish eating early!
- You get to have soft serve ice cream at the end of the tour with your pick of interesting flavors.

Efficiency and Comfort
- The bus was very comfortable and there are bathroom breaks during the ride.
- The tour guides (shoutout to Nao-san and David!) were very friendly and knowledgeable. They were fluent in both English and Japanese.
- Despite some traffic, we were pretty much on time for every stop and got back to Shinjuku before 7pm.

I highly recommend this tour to anyone who wants to experience Mount Fuji from different viewpoints and have some great food and fun along the way.

Tour guide was very knowledgable about every everything .The 4d fuji airways was excellant worth the money

★良かった点
・ツアー内容はとても良かったです。アクティビティが多かったので絶え間なく楽しめました。
・ツアーガイドさんは英語と日本語両方喋ることができるのでとても安心でした。
・バスが目立つ黄色だったので迷わず見つけることができました。
・外国人のお客さんが多く一緒にツアーを回ることができて、英語の面でもいい勉強になりました

★残念だったところ
・天気が雨だったので少しも富士山が見えませんでした。富士山をメインで楽しみに参加しましたが、何も見えなかったのでただ観光してるだけのツアーに感じました。同じお金を払ってみるのであれば天気がいい日だったら良かったです！

Our tour was fun and enjoyable. We were given ample time to roam around and explore the area. We brought our son with us and he loves the cable car and strawberry picking experience. My wife's highlight was the beautiful flowers almost in full bloom. Mine was the overall convenience and comfort of being in an organized tour. Special thanks to Yuki our sweet guide and Kondo our bus driver for being patient waiting for us. Will highly recommend this tour to friends.

We booked the tour only day before and were impressed by the quick confirmation response from Veltra office. We throughly enjoyed the tour. The guide was very good and she had a good sense of humour. During the trip up she gave explanations about different sites we were passing. During the ride back she entertained us by showing us how to make an origami. The bus was nice and clean. The lunch was a pleasant surprise stop at a French style restaurant on the way. We had lunch with spectacular view of Mt Fuji. We were not rushed and had time to enjoy each stop and take photos.
Highly recommend, it was very relaxed and enjoyable not to be missed.
Hamed and Susan from Australia

We assembled at the pick up point which was very centrally located ( directions were well given)and were well greeted by the English speaking Staff. Enroute we were informed that the tour to the 5 th Station of Mt. Fuji cannot be done as the road was icy due to the snow the day before. Alternatively we were taken to a different location “ Oshino Hakkai” with 8 different sacred pools all originating from Mt. Fujiyama. We instantly fell in love with this small Quaint Village.

We were taken for lunch to a European Style Restaurant which was overlooking the Fuji Q Highland . The lunch was a real treat, delicious and sumptuous. We were served Soup, Chicken, Salad, bread, desert and finally coffee/ tea. The ambience of the Restaurant was very very Royale. VELTRA was very kind in providing a vegetarian lunch for my wife.

We were then taken to the Mt Fuji Museum where we were shown a Fantastic Introductory film.

Later we drove to the Scenic Lake Kawaguchico for a Cruise. We had an ice cream treat from the souvenirs shop compliments VELTRA!!!.

We then took the rope way up the mountain to have a spectacular view of the Lake and the surroundings of the Base of Mt Fuji.

We would highly recommend this tour with VELTRA AS IT WAS VERY COST EFFECTIVE CONSIDERING THE COST OF TRANSPORTATION THE SIGHTSEEING, LUNCH, CRUISE RIDE, THE ROPEWAY AND NOT THE FORGET THE ICE CREAM.

THANKS VELTRA FOR YOUR SERVICES AND MAKING OUR DAY ONE OF THE MOST EXCITING DURING OUR STAY IN JAPAN.

This was our second 2-day tour with Taiji in 3 years, and everyone had so much fun! Not only is Taiji super detailed oriented in planning a wonderful itinerary for our group, and equally efficient in executing even the most complicated and busiest schedules, it is all accomplished without making the tour group feel rushed at all. At the end, we were able to enjoy a fantastic customized experience that catered to the varied preferences that ranged from a 15-year old teenage girl up to grandparents in their 70's and 80's!

Best of all, Taiji not only provides a great tour service, but does so by enhancing the experience through his fun personality. Not only is his English excellent, but it is very difficult to find someone who is as humorous as Taiji who can not only understand but participate in sarcastic humor! Thank you so much again for the truly memorable and fun times, Taiji!

Booked this tour a couple of months ago, when the weather forecast said it will be sunny. Unfortunately, the day of the tour itself, there was rain and snow, obviously Fuji-san would be a no-show. However, Taiji made the tour as comfortable for the group as possible, offering alternative activities for the day, since the situation is beyond anyone's control. Have to admit, Fuji-san was just the really optional part of the tour, and the priority was Gotemba Outlets. So we spent more the most part of the day there, taking our sweet time shopping and enjoying what the day has to offer. Taiji is very friendly, on time, drives safely, adaptable to our requests who would go above and beyond. Over all, I would have to say we were in very good hands, and I couldn't have asked for anyone better, would book a tour with them again in the near future.

When I first came to Japan, the first place I’ve always wanted to visit was Mt.Fuji and see the beautiful scenary of the mountain!~ It was breathtaking moment to see the mountain in person and get a clear view of it. It was an unforgettable day for me that I’ll cherish!~

Higashi is my Chinese-speaking Japanese born private
tour guide and having worked in China for many years, he is a gem that could give us Japanese culture and yet be able to relate to us - we are a Singaporean family (I was with my 70 year old mother and 2 sisters). He paced the entire trip nicely taking into account our speed, to the extent of serving our food needs and even accompany us to shopping to wherever we want and with such patience for a man! Encourage all to book him!

东谦一是我们的日本长大又能说中文的私人导游。他在中国工作了很多年，所以美好的融合了日本传统又能够跟我们的文化接近。由于我带了70岁的妈妈和两个妹妹，他完美得随我们的步伐导游，恰到好处。他更帮我们照顾周到， 餐饮和购物都随我们一起走，帮我们翻译，难能可贵的一个导游。大家请指定他为你的导游!

This was the first time I took my parents on a bus tour and they were pleasantly surprised. The parking lot of the Metropolitan Government Building was a little confusing to find at first so make sure to get there early. Since the 5th station was closed due to the weather, we went to the 4th station instead but still had beautiful views from the top. The lunch at Fuji Q Highland was actually very tasty (chicken cacciatore, salad, bread, coffee/tea, dessert) in a beautiful little restaurant and an amazing view of the Mount Fuji from the tables. We had just enough time to do the sightseeing cruise, ropeway, and grab a little ice cream treat from the souvenir shop which must be a nice touch during the summer. We really loved the cruise and the view from the top of the cable car was spectacular for photos. Even if you were to add the cost of the bus, activities, food, and time to research I think it would cost more than than the tour itself. I would highly recommend this day trip to casual travelers that want a small taste of Japan's tallest and most majestic mountain.

The guide was fun and knowledgeable. The tour of the whiskey distillery and sake brewery was great. The sake brewery did not have an English translation but the guide translated for our group. We went to a great spot for lunch that was recommended by the guide. Amazing, I recommend the tour and especially if you need help with translation. Our driver was very friendly and accommodating interacted with the party. Highly recommend the tour.