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Tokyo
Chauffeur arrived outside our hotel earlier than expected. Gladly, he greeted us and carried our luggage in the van. The van is clean, huge and comfortable, more than enough for us 4 adults and 1 toddler and all of our luggage. The driver is courteous, drives very carefully and safely, that I fell asleep. We arrived at Narita airport earlier than expected, which gave us an opportunity to do some last minute duty free shopping.
Thank you for using us. We are happy to hear that. We will keep our effort to provide quality service. If you have next chance in the future, please use our service
Rented the pocket wifi for 10 days and it arrived promptly at my hotel before we arrived, picked up from the front desk, had some confusion to using it as instructions was in Japanese, approached my hotel's front desk and was told that a SIM card was needed, so I emailed Veltra and they replied quickly. The SIM card was already included just needed to on/off my device again to get it going, login details/password was also on the side of the box! Got my wifi going! Worked in subways and even when I was in Yudanaka( mountain regions). Very good pricing, just hope that some form of english instructions can be included as well. Had to pay postage to send it back, could be done at the hotel or airport. Would rent again!!!
Thanks!!
Hello Jonathan,
Thank you for choosing our service.
We are glad that you enjoyed our service.
We also appreciate for your kindly feedback, it is very important for us to improve our service.
We are looking forward to you next time.
Best Regards,
Wei
Very pleasant and efficient way to the Narita Airport.
Driver was prompt and courteous.
Thank you for kindly message. We will convey it to the driver. If you have a chance to come to Japan again, please use our transfer service. We will provide high quolity service as a travel agency in Japan. Thank you and Best regards, ai kaneko
Very prompt and friendly service. Highly recommend.
Thank you for your kindly message. We will convey it to the driver surely. When you come to Japan in the future, please use our service again! ai kaneko/GREEN TOMATO
Really useful and handy, the package arrive on time and easy to return
Thank you for using our service. We are glad you had a great experience with our pocket wifi device.
Driver picked me up earlier than expected which was great. I got to Narita Airport with extra time to spare and pick up last minute souvenirs.
Thank you for your message. I will tell to the driver.
Will keep to make every effort to be able to provide best services for every traveler.
Thank you and Best regards, ai kaneko (General Manager of Global Sales Division/GREEN TOMATO Co., Ltd.)
