Tokyo
The guide was fun and knowledgeable. The tour of the whiskey distillery and sake brewery was great. The sake brewery did not have an English translation but the guide translated for our group. We went to a great spot for lunch that was recommended by the guide. Amazing, I recommend the tour and especially if you need help with translation. Our driver was very friendly and accommodating interacted with the party. Highly recommend the tour.
Thank you very much for joining our tour. The restaurant we went used malted rice in their food, a result of the fermentation of Sake which is a portion of healthy food and gives tenderness to meat. It is called Kome Koji.
You can also find a naturally sweet rice drink (juice) called amazake known to have an anti-aging effect.
I hope the wine you bought at the supermarket was good also.
Thank you very much again.
Our tour was perfect. it was more fun because of Saturo San and the driver(sorry i forgot the name, but he even gave us a parting gift which he drew himself) treated us not as guests but as friends. they made sure that we are comfortable and they are very knowledgable about the tour and about Japan. Saturo San made sure that he answered all our questions before the tour ends. the only thing is the time in Gotemba outlet, I didn't have enough time for shopping. but it was still ok! will highly recommend this to my family and friends.
it's really convenient and more fun if you have a tour guide and a private van especially when you're travelling with kids.
:)
Norikosan, our guide made the day really memorable. She kept the day simple, on track and her local knowledge was invaluable.
The visit to the Tokyo skytree was easy - no waiting in line, Norikosan purchased the tickets and fast tracked our group.
Odaiba's giant robot - she knew that the best time to see this was in the evening and Norikosan made sure that we arrived just as the show was starting - made my day
Veltra have a great team on the ground in Japan.
Thank you so much for your warm words and awesome photos!!! I also really enjoyed the day with you all! Please say hi to everyone and let us know when you come back to Japan. I will ask the giant robot to dance more with light steps next time; ) Thank you very much again and take care! Noriko
Actually, there was a very recent news about a project to set up a Gudam witch will be able to move by 2020 in Yokohama, so I'm sure your wish will become true.(Taiji)
We had a fabulous tour of Tokyo with Tom as our guide! He was so kind, informative, and interesting. He picked us up at the cruise port right on time and showed us as many highlights of Tokyo as we had time for, and we loved them all. We saw a really nice variety of Buddhist temple, Shinto shrine, Imperial palace as well as more modern shopping and government districts. We had a great driver too who dropped us off close to whereever we were going. Tom was flexible about our needs. We requested one of the department store food halls for lunch, and he took us to a great one and found a nice rooftop area for us to eat at. It was so fun to have Tom guide us through the hall and explain the food to us. After the trip, Tom sent us all pictures and a journal of the day—so thoughtful! We loved Tokyo and Tom and can’t wait to return and schedule more tours with him!
Tom, our tour guide was simply fabulous. He arrived at our hotel on time and had a driver with him. He explained our plan for the day and asked if we wanted to alter anything. It was raining that day so he suggested an alternate tour so we can get the most out of the experience. Instead of going to the Pagoda to view Mt Fuji ( which wouldn’t happen because of the fog and rain), we decided to visit the natural ice cave and wind cave instead. It was such an adventure and me and my girlfriends had so much fun. We then went to an authentic tic Japanese restaurant for lunch by the lake, did the ropeway, went to a Sakw brewery and finished off with a bath at the hot springs. If tpu’re thinking of a day trip to MT Fuji, hiring Tom is the only way to go! And he spoke perfect English :)
Thank you so much for a wonderful day Tom!!
Overall tour was excellent. Long drive, but that was to be expected. Nori was friendly and informative.
Climate control in van needed to be more efficient.
Lunch stop location was excellent. Participants pay for own lunch, not included with tour price.
Tour stops were not the typical tourist stops, but more local attractions which were wonderful and not at all crowded.
Thank you for your warm words! Very happy to hear from you... It was a pleasure for us as well to spend with you all!!! Cloud sea was so beautiful, wasn't it? So sorry for the climate control in van and thank you for letting us know... Please say hi to everyone and thank you very much again!!! Noriko
Overall the tour was a great experience for me and my family.
Our guide Taiji was very knowledgable about the places we visited and was very flexible and accomodating to our plans. He was also very engaging towards the group.
We would definitely engage him again when we tour Japan again and strongly recommend him to travellers.
We were picked up on time by our guide Tom Harada. He was very throughout and thoughtful in planning what we should visit and made all the different sites arrangement efficiently . He is knowledgeable about the itinerary on hand . His approach is filled with dedication and heart . I would recommend to anyone looking for an English speaking guide to reserve Tom Harada. You will not be disappointed.
I hope all is well with you and your wonderful family. I want to thank you for your very kind and generous review on Veltra site. It means a lot to me ! My work on 20 August around Mt. Fuji has become a great memory thanks to your kindness and quality personality of all your family.. Thank you for giving me a fond memory. Once again, I will be wishing nothing but the very best for you and yours.
very nice tour, wonderful tour guide, good driver, on-time.
Very happy to hear from you! We also really enjoyed eating, shopping and taking pictures a lot with you all!!! Please let us know when you come to Japan again! Many thanks... Noriko
We (2 adults) visited Tokyo during the Sakura season and were fortunate to have Tom Harada as our personal guide for a whole day. The driver was a colleague of his who normally does Chinese guided tours so we had two very nice professionals on board.
On our way to Mount Fuji Tom asked us thoroughly about our interests and what we would prefer to see. So he made an individual plan for us and it was great.
The weather was perfect and we had a beautiful view of Mt. Fuji.
Tom knows literally EVERYTHING and he is also very entertaining.
He is not only the perfect guide who can read his clients very well and adapt to that but he is also a great photographer. This has probably something to do with his former job. He took beautiful pictures of us always telling us where to stand so the light and the view would be better.
He took us to a great restaurant for lunch.
We could tell that he is very passionate about what he does and that genuineness is great to see and that is exactly what makes this tour so special.
We strongly recommend this tour for everybody visiting Mt. Fuji.
It was one of the best experiences we had in Japan.
And make sure you ask for Tom.
Our custom family private day trip with Mr. Tom Harada and his associates was exactly what we wanted. His English was perfect, he was extremely patient, courteous, friendly, and knowledgeable about both the history of the areas we visited as well as their current attractions and features. He was waiting for us in our hotel when we arrived in the lobby, and was always managing our time throughout the day so we were able to see everything we wanted. He customized the tour to our preferences and specifications, and also recommended other areas that were convenient and very enjoyable. The transportation was very clean and comfortable, and the driver was very safe. He even assisted us with our bags and booking tickets on the shinkansen at the conclusion of the tour, ensuring we were safely on our way to our next destination. He also offered us his phone number if we had any problems the rest of our trip in Japan he could help with.
This tour is highly recommended, and I would encourage you to trust Mr. Harada with your tour, as he knows all the secrets, hidden gems, and in's-and-out's to ensure your valuable time is spent wisely.
We were so lucky to meet Taici. His knowledge, kindness, helpfulness and energy made our 8 hr trip full of fun, education and great shopping. He took us to the places we enjoyed so much as if he has known us for years. We did not want our trip to end with him. We can’t wait to be back on a trip with Taici again.
Excellent tour by an excellent guide (Tom Harada). Very knowledgeable, patient , flexible and was great with the kids. Tom also ensured we got to see the important sights and experience the key highlights and more importantly was always ensuring our welfare was the highest priority. Highly recommended
Excellent tour by an excellent guide (Tom Harada). Very knowledgeable, patient , flexible and was great with the kids. Tom also ensured we got to see the important sights and experience the key highlights and more importantly was always ensuring our welfare was the highest priority. Highly recommended
Excellent tour by an excellent guide (Taiji Endo). Very knowledgeable, flexible and was great with the kids. Taiji also ensured we got to see the important sights and experience the key highlights. Highly recommended
This is the second evaluation sent to me by your company. As written on the first evaluation, the tour went off explicitly well. When our tour guide Ken Takahashi introduced himself to the group @ Yokohama Port, he has this pleasing smile with an excellent diction in English. We have had a quality tour and he explained to us important and interesting highlights of the different era on the Japanese history.
On behalf of the group, we would like to extend our appreciation to Ken Takahashi, tour guide and driver Mr.Higashi san for making our day in Tokyo a memorable one.
Dear Evelyn,
It was very nice to have you and your friends in Japan the other day. We are glad to know you enjoyed both contemporary and traditional Japan during the tour. We do hope you visit Japan again not too distant future and allow us to have another opportunity to take you to other fantastic places in this beautiful country. Once again, we appreciate your choosing our company and encouraging evaluation to us.
Great tour , very patient tour leader, courteous driver. Surely give us memorable moment at Japan. Outstanding tour
Mr. Tom, our personal guide took us to the Kawakuchiko lake to see Mt. Fuji and we were very lucky that it was a bright and sunny day that we can see the Mt. Fuji clearly. Our guide let us move onto the next sightseeing spots at our own pace so it is very enjoyable for the whole family!
Yoshi was an excellent guide. He showed us around well and was a good source of information. We would like to thank him very much.
Dear Izham
I'm very glad to see your comments and five stars.
I'll be with you in anywhere Japan if you have a chance to come to Japan again.
I hope your business will be prosperous forever.
I'm dreaming if I could perform as a Jazz singer in your music program in Malaysia.
Good luck!
Yoshi
Endo-San was waiting for us at the appointed time in our hotel, he is truly fluent and an excellent guide and we had a knowledgeable and fun day. The other thing that was memorable was our udon lunch in a small restaurant (inn?) which was both delicious and good value. We ended the wonderful day with 45 minutes in an onsen - my first in an open-air onsen, looking at Mt Fuji. Of course thanks to God who gave us perfect weather and thus a marvellous view of the mountain. I would recommend Endo-San to anyone traveller.
This tour made me enjoy seeing Mt Fuji at our own pace. We were picked up by a good driver and a knowledgeable tour guide. Upon riding the van wee discussed first the final.itinerary. the guide Akiko detailed out the places we were visiting and their significance. So we proceeded as planned to the heritage center shrine lunch near the pond and the lake. My family enjoyed it very much especially at our own pace. I highly recommend this tour to small groups.
Our group of 4 had a great time with our guide Masa.
We wanted to view Mt Fuji but the weather only allowed us to see mostly the base.
Masa customized the itinerary so we could make the most of the tour, we saw Mt Fuji base, Oshino Hakkai ponds, Kirin Whiskey Distillery and the Cherry Blossom Festival in Matsuda.
We highly recommend this private tour :)
Taiji Endo san was our tour guide who provided us (a group of 8 people) excellent service. He accommodated our requests due to plan changes and suggested some fabulous ideas to our visits in Hakone. We all enjoyed every moments and had lot of laughter and good stories from Taiji.
We highly recommend Taiji and Veltra for your next visits to Japan.
Edith
We unfortunately were not able to see Mt Fuji on our tour. We instead had a wonderful tour and tasting at the Hakushu Distillary. I highly recommend!
Finished the day at the hot springs...bliss!
Though I was expecting that the sky will get more clear in the afternoon, there are unfortunately days with bad visibility. Despite what we missed, I'm glad to hear that you enjoyed the tasting at the Hakushu wiskey disillery and hot spring.
Hopefully looking forward to seeing you in the future.
Cheers!
The tour was really enjoyable and educative. The sceneries were amazing. The tour guide was very kind and accommodating to assist us and extend extra services to his customers.
It was only frustrating that we did not reach the 5th station since the access was closed due to the climate condition. However, the overall experience was great
I booked a 12 hour private tour for a group of 8 with transportation - October,2017.
Our quide (Taiji) met us at the Yokohama port (we arrived via cruise ship) at the designated time. We visited Rikugien Japanese Gardens, Imperial Palace-East Garden, National Museum of Tokyo, Senso-ji temple & Nakamise St.
We had an amazing lunch and traditional Japanese dinner. The only thing would have been to have some time for shopping. We also went to Shibuya Crossing before returning to Yokohoma. The weather was rainy so that contributed to a long day!
Guide needs a microphone in van so all can hear him.
Our group was VERY pleased with the service and sites!
Do Not hesitate to use Veltra!
Dear Julie
Thank you very much for choosing my service and booked for a whole day tour.
It's been a while and I hope you had some more good times on your cruiser ship discovering different countries and cities around the world.
I'm very happy to have received such nice feedback with 2 very nice pictures.
It was also a good experience for me to have organised a long day tour and have contributed to make you know little better than before.
Please feel free for any assistance in Japan if you or your friend will ever have the chance to come.
I myself enjoyed the dinner in that authentic restaurant.
Thank you for everything.
Taiji Endo
Our tour guide, Masayuki (Masa is his nickname), was very kind and patient to us. He speaks good english so there was no language barrier. He always tries to grant our requests such as bathroom breaks etc. Since it is a private tour, the tour itself is very flexible.
I am a returning customer of dicovery tours/veltra. The 1st time was last january 1,2017 and this time december 1,2017.
This is our first trip to Mt. Fuji and we love the trip arranged by Taiji-san. We have no problem to communicate with him because he speak very well in English. And he tried to understand our need before start up the trip. He is kind of caring and understanding person.. Thanks for making this wonderful day to all of us!
Dear Florence, thank you very much for your kind comment. The sky was extremely clear on that day and we could have such good view from all the places we went . Everybody seemed tired at the end as we walked quite a lot. Thank you for sending me the pictures, I will use that for my new profile.
We really had a great time to our visit to Mt. Fuji with Taiji and this is our second time to get our tour arrangement with him. He suggest all the best place to visit aside from the given places to visit. We will definitely contact him again with for our future guests.
Thank you Jon for your comment with the pictures. I was very happy to see you again I will keep on getting more and more data base of the sites and best places to choose for each season and hopefully having more chance in the future.