All Reviews for Sightseeing Tours

This tour covered a lot for my Tokyo holiday. Mt Fuji, fantastic to both see it up close and from afar; bullet train; typical Japanese meal and great local information.
I really recommend the tour for all ages.

I went on this trip during a consecutive 3 day holiday , so the traffic jam was unbearable and we spent most of our time on the bus instead in the actual attraction , however our tour guide Madora was amazing ! She did her best to show us everything there is to see , my halal meal at Ninja village was top notch ! Thankfully Mt.fuji summit was visable and we were able to go up to the 5th station where i took amazing photos , to me lake kawaguchi was the highlight of the tour , i'd love to spend the night there one day !

Amazingly easy to book online, smooth process with plenty of instructions. Great staff to meet you and get you on your way. Our tour guide, Toshi, was also amazing, caring and very accommodating. Would highly recommend this tour company without hesitation.

Decided last minute to take a bus tour as in it was 10:00 AM and we bought the tickets online and got on the tour bus at 1:00 PM! (There are times running throughout the day). No issue getting our information and the staff was extremely helpful and pleasant. They even helped us find out information regarding other landmarks in the city and typical tourist questions like where to eat, shop, and metro stations near landmarks. Highly recommend it and would do it again!

A full days tour—the tour guide was energetic and engaging! Amy was very nice. I would recommend the tour to friends.

It was a great travel experience with VELTRA tours. The staff were very friendly and accommodating.
Miyuki was our guide and she took good care of our tour bus group always checking that we are complete and no one was missing.
I would highly recommend this tour group should you have any plans to visit Japan

This service worked out wonderfully! My wife and I decided last minute to do a tour bus ride to visit spots around Tokyo. When I say "last minute" I mean at breakfast around 0800 we decided to do the hop on hop off bus tour at 1030. From the time I booked it on my phone and when we checked in, the Representative already had our information printed out and confirmed our activity. Check in was smooth. The bus ride tour was perfect for us. We were able to hop off and visit a few popular locations. All in all, it was a great experience. I will use Veltra, again. Thank you.
EB

We (2 adults) visited Tokyo during the Sakura season and were fortunate to have Tom Harada as our personal guide for a whole day. The driver was a colleague of his who normally does Chinese guided tours so we had two very nice professionals on board.
On our way to Mount Fuji Tom asked us thoroughly about our interests and what we would prefer to see. So he made an individual plan for us and it was great.
The weather was perfect and we had a beautiful view of Mt. Fuji.
Tom knows literally EVERYTHING and he is also very entertaining.
He is not only the perfect guide who can read his clients very well and adapt to that but he is also a great photographer. This has probably something to do with his former job. He took beautiful pictures of us always telling us where to stand so the light and the view would be better.
He took us to a great restaurant for lunch.
We could tell that he is very passionate about what he does and that genuineness is great to see and that is exactly what makes this tour so special.

We strongly recommend this tour for everybody visiting Mt. Fuji.
It was one of the best experiences we had in Japan.
And make sure you ask for Tom.

Our custom family private day trip with Mr. Tom Harada and his associates was exactly what we wanted. His English was perfect, he was extremely patient, courteous, friendly, and knowledgeable about both the history of the areas we visited as well as their current attractions and features. He was waiting for us in our hotel when we arrived in the lobby, and was always managing our time throughout the day so we were able to see everything we wanted. He customized the tour to our preferences and specifications, and also recommended other areas that were convenient and very enjoyable. The transportation was very clean and comfortable, and the driver was very safe. He even assisted us with our bags and booking tickets on the shinkansen at the conclusion of the tour, ensuring we were safely on our way to our next destination. He also offered us his phone number if we had any problems the rest of our trip in Japan he could help with.

This tour is highly recommended, and I would encourage you to trust Mr. Harada with your tour, as he knows all the secrets, hidden gems, and in's-and-out's to ensure your valuable time is spent wisely.

Very effective services overall since i booked online. Japanese staff all speak very good English and helpful. Warm welcome and trying to help out for everything.
The only thing is just too rush to stop in different spots. Can't fully enjoy each part.

The shrine was extremely crowded as one would expect visiting such places in Japan. However, it was very loud. I had been to Meji Shrine, Enoshima Island Shrine and despite the crowds there, it was relatively peaceful and quiet. Not so in the shrine in Nikko.
The waterfall was nice as so was the lake.
The drive out of the waterfall almost made me loose my lunch.
The lunch option was wonderful so I recommend that.

It's a good service if you are short on time but want to experience Tokyo.

The staff was helpful and the service started promptly.

The issue I faced was, the audio commentary and the location I was viewing was different.

If this could be coordinated, it would be worth it.

We were so lucky to meet Taici. His knowledge, kindness, helpfulness and energy made our 8 hr trip full of fun, education and great shopping. He took us to the places we enjoyed so much as if he has known us for years. We did not want our trip to end with him. We can’t wait to be back on a trip with Taici again.

Overall experience is great. Tour guide - Ms Kanako was patient and really trying her best to finish completing the venues on time. The time spent on Mount Fuji was really too short. My wife and I do not have enough time patronising all the shops and the photos were taken in a rush (at least 45to60min instead of just 25min). Should have taken out the ropeway since the cable cars are not so impressive. The pirate ships were nicely decorated and the views were amazing. Advice to future participants would be to take the bullet train back to your hotels. My wife and I got back to Tokyo in a breeze around 40min. Those opting to take bus back will need at least 2.5to3hrs since it’s the peak hours. The food at Mount Fuji restaurant was good as well. Do opt for the meals included.

Wonderful Mount Fuji and engaging crew members made our experience really amazing.

Personal human touch and helping Nanako san made sure she helped all members with travel logistics after tour. Excellent knowledge sharing in English language and very positive energy. We highly recommend the tour.

Location which were visited are good and guide and process is all based on professionals and a coordinated process.

see most of the city, with excellent commentary and history. Helpfull staff.

Tour was really good except food.
Tour guide she was really a good girl... we thoroughly enjoyed our trip with her.

Food was not good
Though it was traditional but it was yukk.
We got some pastry n coffee to fill our tummy afterwards as we were hungry since morning and got to have this lunch which we couldn’t eat.
Hope to have some room of improvement for food in coming trips.
Thank you

Goed excursion, fantastic organized!
Guide Icko was super!!!!

Loved the experience and the hospitality of a wonderful guide who not only told us about the sites but gave us some insight on Japanese traditions and folk lore

The.tour may be better in other seasons, but in June, low chance of getting a glimpse of Fuji-san. The lake Ashi cruise only took like 10min, and the cable car ride was like a rush hour train ride in Tokyo, I mean jampacked and stressful. The view from the top is magnificent though.

The tour guide was funny and threw in a lot of jokes, but his diction was hard to follow.

The part I enjoyed most is the lunch which was traditional Japanese, at least guests could experience real Japanese style.

Overall the trip was really nice. We had a very good view of Mount Fuji and the lady that guided us was very professional and very well prepared, maintaining a pleasant atmosphere all the time. Unfortunately we've done this trip at the beginning of raining season (beginning of June) so Hakone area and Lake Ashi was immersed in a very thick fog (luckily the weather around Mount Fuji was very good and we had a clear view of the mountain). But again check very carefully the weather before booking the trip! The success of this trip will be defined by the weather conditions! The lunch wasn't very rich but overall OK (hot pot with rice). You can pack some sweets to have it with you.

Excellent tour by an excellent guide (Tom Harada). Very knowledgeable, patient , flexible and was great with the kids. Tom also ensured we got to see the important sights and experience the key highlights and more importantly was always ensuring our welfare was the highest priority. Highly recommended

Excellent tour by an excellent guide (Tom Harada). Very knowledgeable, patient , flexible and was great with the kids. Tom also ensured we got to see the important sights and experience the key highlights and more importantly was always ensuring our welfare was the highest priority. Highly recommended

Excellent tour by an excellent guide (Taiji Endo). Very knowledgeable, flexible and was great with the kids. Taiji also ensured we got to see the important sights and experience the key highlights. Highly recommended

Both guides were amazing! I would recommend this tour to anyone, the price is not bad at all and it’s worth it! Specially when traveling with small children and dealing with jumping from train to train to see each sight. This tour was beyond helpful! Convenient and if you don’t plan to take the lunch option, he location where you get drop off has other lunch options available as well.

I rode all three courses, and it was a very good ticket for efficiently sightseeing in Tokyo. Since I could get off at various stops, I was able to enjoy different places by checking the timetable in advance. I plan to use it again for my next Tokyo sightseeing trip.

３つのコース全て乗車し、効率的に東京観光出来るので、私にとってはとてもよい乗車券でした。
途中下車出来るので、自分が行きたい場所で乗り降り出来るので、予め時刻表を確認する事で、いろいろな場所を楽しむ事が出来ました。
次の東京観光の時にも、利用しようと思います。

Awesome guide and could have not made the itenary better myself. The coach was also comfy with a full bus. After a long day was nice being on the bus even though we didn't get on the bullet train. Thank you and would book another tour again with sunrise.

My suggestion related first meeting point. We are confuse and lack of information, and not manage by veltra's PIC

For tour : the tour guide is very kind and give us information about japanesse history and culture.

I feel spending time per each place too short. We are not enough time to explore. But i know this because we choose 1 day to many place. Maybe next time. Veltra can create better package that allow us to explore more with enough time.
Overall i am happy to use veltra tours

I was looking for a Mt. Fuji tour that covers great sights and is easy on the budget considering that there were 9 of us in the group, consisting of 1 child, 3 teenagers, 3 seniors and 2 of us adults. This tour exceeded my expectations. It was professionally handled and the sights we went to were all beautiful. Of course, it helped that we had great weather that day, which allowed us to see Mt. Fuji in all its glory, especially during the time that we were at the 5th station. We also specially liked the visit to the cascading water falls, which was simply breathtaking. The time allotted for each place was also just right. Eating lunch on the bus also proved to be very time-efficient and we brought our own lunch since the people in our group have varied preferences. The only unfortunate thing was that traffic was very bad on the way back to Tokyo that Sunday afternoon. It took us 4 hours! Good thing the bus was very comfortable. Maybe the tour can also offer an option for the passengers to take the train coming from one the stations along the way so that people can get back to the city earlier.