All Reviews for SIM Cards & Wi-Fi Rental

The WIFI portable router was waiting for me at my hotel in Kawaguchiko. Used it everywhere - on bus trips, in train, on long walks, - good coverage and signal. Search for restaurants, looked for maps and read reviews . Returning was easy. Just re-pack it - don't tear to throw the plastic bag it comes in - and fill the forms and go to any convenience store which are all over the place in Japan for delivery. I just passed it to the hotel reception to sort it out.

I used it for my trip to Japan. It's on and signal stayed excellent all the time. I will rent another for my daughter's next year trip. Thanks,

I rented the pocket WiFi for two weeks and had no problems with it. It was easy to carry around. It fit in my bag or pants pocket. My smart phone and my tablet were connected to the WiFi at the same time and it worked fine.
Returning the product was easy too. The envelope is prepaid, so I just dropped it off at the front desk of the hotel. The pickup by the transit company was a few hours later. I could have dropped it off at the convenience stores, too.
I will be renting from Veltra again when I go back to Japan in Sept.

My husband and I are traveling in Japan. In order to prevent unwanted roaming data charges from incurring on our phone bill we decided to rent the pocket wifi. The device was delivered to our hotel on time and after opening the package it was evident that it was compact enough to fit in your pocket or a small bag. The device was on all day and provided wifi for 2 iPhones without any problems. Data service was fast and constant. We were able to stay connected for business and leisure situations. The device was very helpful. Thank you.

The wifi was waiting for me at the hotel. Easy to set up and so handy to be able to use maps on my phone. Good battery life and simple to return. Would def use again.

Strong connection, lasting battery , easy to use , return back convenient at airport .

t'was great having net connection all the time!! thanx to veltra!!! gonna rent one again ..higly recommended

We hired the Veltra pocket wifi for our honeymoon in Tokyo and Kyoto. It was waiting for us in our hotel when we arrived and worked perfectly on our trip. We used it constantly for using maps, subway times and places to eat and drink. I would recommend it to anyone.

I scrambled to get a pocket wifi rental booked 2 weeks before my trip to Japan during the height of the cherry blossom season, so I ended up looking at most, if not all, of pocket wifi rental prices for 10 days. Veltra was the only place that still had availabilities but not seeing many reviews online, I was hesitant to try it. However, Veltra ended up not only offering the lowest price for 10 days ($52 at the time I rented) but also did not charge for delivery and free returns to and from the hotel I was staying. The device worked wonderfully throughout my trip to Tokyo, Atami, Osaka, Kyoto, and Kanazawa for multiple devices, including Skype calls overseas. The device was delivered prior to my check in so I was handed the package as soon as I arrived. Very convenient and a must for freign travelers in Japan. I highly recommend Veltra.

The wifi works in all major cities. I had no problem with receiving and mailing out the wifi. I had it shipped to a residents house. I dropped it off at a local convenient store.

Good wifi services and communications! The staffs responded to our emails right away! Loved the services and will use Veltra again in the future!

It was already in my room at the hotel and the signal was perfect. So convenient!

WiFi was delivered to my hotel on the day of my arrival. Prompt response after I discovered that the speed was not up to standard. A new equipment was sent to my hotel the following day even though it was a weekend.

Excellent service1

Very easy to use! I recommend this to tourists travelling to Tokyo Japan

Rented this pocket wifi during my trip to Tokyo / Kyoto / Osaka. Very convenient and easy to use, even though the instruction is in Japanese. Speed is awesome, very fast! Recommended to those who will travel to Japan.

Perfect WLAN

Only problem is that all descriptions are in japanese only...

Rented this pocket wifi online when I travelled to Japan. It was delivered to the hotel where I stayed during my trip. Its easy and convenient to use. I emailed customer service for some questions and they answered promptly. I had no problem using and returning it. I will consider renting again with veltra on my next travel.

We rented the pocket wifi LTE version for 15 days. Pickup scheduled at Narita Nikko Hotel worked without problems. It was fantastic. We used Viber to send photos real time to USA family and spoke many times with USA family members even on bullet train at over 100+ mph!! I used Google Maps extensively to follow train, bus, cab, walking paths throughout Japan from mountainous Hakone(near Mt. Fuji) to crowded cities like Tokyo, Nagoya, Kyoto, Osaka, Kobe etc!! It was all possible with the wifi in my coatpocket.

While shopping, I used wifi to compare prices with Amazon.com in US or look up product features on things I needed. We could even have more than 5 devices routing at the same time including Barnes and Noble Nooks, Blackberry, Android phones etc.. I even continued online course on MongoDB database using wifi. I downloaded necessary books, course material, and viewed videos provided by course without problems. It was like never leaving the USA as far as connectivity. Thanks Veltra and Pocke Wifi Rental for greatly enhancing a wonderful Japan trip!!

It was an amazing experience having this Wifi Router we have never experienced to have a gadget like this when we were in America and even in some other Asian Countries. We are currently enjoying the service. We are connected at all times and we never fail with our expectations. It was indeed an excellent service. I hope the other countries could have the same offer to us. Have a fulfilling and happy business with great service.Thank you.

A must have, so much better than an expensive international data plan! Unlimited data delivered to your hotel, and returning is as simple as giving it back to your hotel with the return slip via ta-q-bin. Also very good for navigating and accurate gps locating using google maps or other apps, especially the japan transit app. We would be lost in the dark with out this device. Connect any devices that uses wifi. Forget about waiting to get to a hotel wifi to post pictures about your trip, do it instantly!

I did not get any problems receiving it at my hotel or using it.
However the explanation to send it back is a little bit confusing.
I just went to the nearest post office and send it in the same package i received it.

Hassle free pick up from our hotel's lobby.
We stayed connected while touring around Tokyo, even inside the trains. Battery life was amazing that lasts for 1 whole day. Even though Tokyo has lots of free wifi hotspots, it is very handy to bring along your own wifi, it's not so expensive after all. Speeds come up to 30 mbps.
Hassle free return also through any convenience store.

Rented the pocket wifi for 10 days and it arrived promptly at my hotel before we arrived, picked up from the front desk, had some confusion to using it as instructions was in Japanese, approached my hotel's front desk and was told that a SIM card was needed, so I emailed Veltra and they replied quickly. The SIM card was already included just needed to on/off my device again to get it going, login details/password was also on the side of the box! Got my wifi going! Worked in subways and even when I was in Yudanaka( mountain regions). Very good pricing, just hope that some form of english instructions can be included as well. Had to pay postage to send it back, could be done at the hotel or airport. Would rent again!!!

Thanks!!

Really useful and handy, the package arrive on time and easy to return