Sapporo Area
There were no stops at souvenir shops, and the time allocation at each location was really well thought out. I wish we could have had an extra 10 minutes at the roadside station for a restroom break, but considering the rest of the itinerary, that might have been difficult.
Given the current circumstances, it was unfortunate that eating and drinking were prohibited on the bus. I wanted to enjoy the hot fried sweet potatoes. However, it's probably better to have the ban than to have things get out of hand.
Thank you for your service; I will use this again!
お土産屋さんへの立ち寄りは一切なし、各地の時間配分も本当に良く考えられていました。願わくばトイレ休憩の道の駅であと10分時間が欲しかったところですが後の行程を考えたら難しいですね。
時節柄、車内での飲食禁止が残念でした。揚げ芋温かい内に食べたかったです。
でも、タガが外れて大変な事になるより禁止位で良いのでしょうね。
お世話になりました、また利用します!
It was a very fulfilling tour. We visited all the sightseeing spots, and at almost every location, we had plenty of time, so I was able to take many memorable photos. The lunch was also very delicious, and you can enjoy it slowly while taking in the wonderful view, so I highly recommend it!
非常に充実したツアーでした。観光名所を全て回る上に、ほぼ全ての場所で時間もたっぷりもらえるので、思い出の写真がたくさん残りました。
ランチも非常に美味しく、素晴らしいビューをみながらゆっくり楽しめるので、おすすめです!
Thank you for riding our regular sightseeing bus tour around Lake Shikotsu and Lake Toya, and for your positive review and high rating. We are very happy to hear that you enjoyed your trip! Our company operates various other regular sightseeing bus routes as well. If you have the opportunity, we look forward to welcoming you aboard again.
ゆずゆす様 今回は定期観光バス支笏湖・洞爺湖周遊コースにご乗車頂き、さらに口コミと高評価いただきありがとうございます。
又、ご旅行を楽しんでもらえてとても嬉しく思います!!
当社では他にも様々な定期観光バスコースを運行しております。機会がございましたら、
又のご乗車をお待ち申しております。
- The guide, Matsumoto, was friendly and cheerful, and even though I participated alone, I was able to relax.
- It wasn't a typical tour; both the guide and the recommendations were just right, making it easy to join.
- The itinerary wasn't too long, and I appreciated having some time left to go out after the tour ended.
- The weather was perfect, so every location had wonderful views, but the sunset at Lake Shikotsu was particularly memorable.
- If the driver made an effort to get us there in time for that sunset, I appreciate their thoughtfulness (there seemed to be a bit of traffic along the way).
・ガイドのマツモトさん、ニコニコと気さくで一人参加でしたがリラックスできました
・こてこてのツアーではなく、ガイドも、おススメも程良かったので気軽にいられました
・行程も長過ぎず、解散後も出かける余裕が残っていて助かりました
・お天気が最高だったので、どの場所も素晴らしい景色でしたが、特に支笏湖の夕焼けが印象深いです
・その夕焼けに間に合うように運転してくださったんでしたら、運転手さんの心遣いに感謝です(途中少し渋滞してたようでした)
The tour followed the route and time allocation as described. It was great because navigating the area on your own would be quite challenging. For lunch, you are advised to take care of it yourself in the Toyako Onsen area, and they don’t provide recommendations, so if you have a specific destination or restaurant in mind, it's best to make a reservation or do some research beforehand. From my experience, there are only a few places to eat, such as a Western-style restaurant popular with locals, a soba shop, a café, seafood bowls, and ramen. Since the time is limited, if you want to enjoy a leisurely stroll around Lake Toya and eat by the lakeside, I think it’s better to buy something in Sapporo and bring it with you.
There isn’t a veteran guide like you would find on typical bus tours, so those who have participated in various tours might find the amount of information and hospitality lacking. It seems to be a company focused on inbound tourism, so there is no native Japanese-speaking guide, and their knowledge is limited.
I have participated in various tours at different tourist spots, but I have never felt as relieved to return safely to Sapporo as I did on this tour. The driver was coughing and blowing his nose while driving, clearly showing signs of not feeling well, and since we were running late, it was already dark when we left Lake Shikotsu. Other tours usually adjust the stay time or make on-the-spot decisions, but the guide was merely there to assist the driver and prevent passengers from being left behind, so they couldn’t respond flexibly. I spent the time anxiously praying for no accidents on the winding road from the dark Lake Shikotsu to Sapporo.
As mentioned in other people's experiences, I believe this tour could benefit from more creativity in time allocation and stop locations. However, considering the long 11-hour duration and the fact that the driver was on their own, the itinerary was designed with the driver’s breaks in mind, which led to some awkward time allocations at tourist spots and a 15-minute return to Toyako Onsen for lunch. While this raises questions about efficiency, I understood that it was based on the premise of a solo driver. From a safety perspective, I felt that the long-distance (about 340 km) solo driving for 11 hours reflects a low awareness of safety from the operating company, and I worry that it could lead to a serious accident someday. If asked whether I would recommend it to others, I honestly cannot say so actively. If the driver were to work in pairs, the itinerary and time allocation could improve, and adding stops like roadside stations would alleviate lunch issues. Even without a veteran guide, a tour that can cover this distance and allow for exploration would be appealing.
ツアーについては記載通りのルートと時間配分でした。
自分で回るのはとても大変な場所とルートなので、良かったです。
昼ご飯は洞爺湖温泉街で自身で済ませてきて下さい、お勧めはありません、と言われますので、目的がある方や目当てのお店がある方は予約するなり、下調べをしたほうが良いです。参加した感想としては、お昼を食べる箇所は数件しかなく、地元民で賑わう洋食屋、蕎麦屋、カフェ、海鮮丼、ラーメンくらいです。時間も短いので、洞爺湖をゆっくり散策しながら湖畔で食べたい方は事前に札幌で購入して持参したほうが良いと思います。
一般的なバスツアーにいらっしゃるベテランガイドさんはいませんので、様々なツアーに参加されている方には情報量やおもてなしの満足感は低いと思います。インバウンドに特化していた会社のようなので、ネイティブな日本語でのガイドはありませんし、知識も少ないです。
様々な観光地で色々なツアーに参加してきましたが、安全に札幌に戻れてこんなにもホッとしたツアーは今までありませんでした。運転手さんは運転中に咳をしたり、鼻をかんだり、明らかに体調に不安を感じる方でしたし、時間が押していたので、支笏湖を出る時にはもう真っ暗。他のツアーなら滞在時間を短くしたり、その場での判断をしていくものですが、ガイドさんは運転手の補助的役割で乗客の乗り忘れを防止するだけの要員なので、臨機応変に対応できない。真っ暗な支笏湖沿いの道から札幌に出るまでのクネクネ道を事故にならないように祈りながら、不安に過ごしました。
他の方の体験談にもありましたように、時間配分や立ち寄り場所の創意工夫がもっとできるツアーだと思います。しかし、11時間もの長時間、ワンオペでの運転の為、運転手さんの休憩を考えた行程になっていますので、観光地での時間配分がちぐはぐだったり、昼休憩にまた洞爺湖温泉街に15分かけて戻ったり、と効率面から考えたら疑問を感じますが、それはワンオペでの運転が前提の行程なので、そうなっているんだ、と分かりました。安全面を考えたら、11時間もの長時間、長距離(340kmくらい)ワンオペ運転は催行会社の安全への意識の低さを感じましたし、いつか大きな事故につながるのではないか・・・と懸念する働き方だと思います。他者にお勧めするかと聞かれたら、正直積極的には言えません。運転手さんが二人体制になれば、行程や時間配分も改善されるでしょうし、道の駅などを加えたらお昼ご飯も困らないし、ベテランガイドさんがいなくても、これだけの距離を移動できて、回れるツアーは他にないので、魅力的なツアーになると感じました。
If you're wondering how to efficiently tour the vast Hokkaido, I highly recommend this!
Pros: Excellent cost-performance! You can visit various spots comfortably within the time limit. The tour guide is friendly and informs you about photo spots and local specialties in each area, so no prior research is needed. We were able to see the sunset at Lake Shikotsu at just the right moment. I'm grateful to the driver who drove us all day at this price.
Cons: The meeting point instructions were unclear. It was supposed to be in the hotel lobby, but there were no recognizable people there... In reality, we were quite flustered waiting in front of the sightseeing bus parked on the road. I think it would be helpful if the tour guide held a sign or if we could gather in front of the bus and communicate the bus number in advance.
北海道なんて広いしどこを効率よく観光すればいいのか分からないと思っている方にオススメ!
良い点:コスパ最高!効率よく時間内に無理なく回れます。添乗員さんが親切で各エリア毎に写真スポットや名物を教えてくれるので下調べなくても大丈夫。最後は絶妙なタイミングで夕焼けの支笏湖が見られました。この価格で一日中運転してくれたドライバーの方に感謝です。
改善点:集合場所の案内が曖昧。ホテルロビーの予定でしたがロビーにそれらしい人達は居ず‥。実際は道路に停車中の観光バス前でかなり焦りました。添乗員さんが案内旗などを持って待機する、バス前集合ならバスナンバーを伝えておくなど検討して頂けるといいと思います。
I was able to efficiently visit various tourist spots. Although I was caught in the rain due to the typhoon, it wasn't a problem since we were traveling by bus. I would like to participate again on a sunny day.
色々な観光地を効率的に回れました。
台風の影響で途中から雨に降られましたが、バス移動なので苦になりませんでした。
晴れている日にもう一度参加したいです。
Although it was a sunny day at Lake Shikotsu, the strong winds caused the sightseeing boat to be canceled, which was disappointing. However, I was still able to enjoy a very pleasant time just walking around. We had lunch at a hotel by Lake Toya, but the free time afterward was too long, and I didn't know what to do with myself. At Mount Usu, we took the ropeway to the summit and walked for about 7 to 8 minutes, but I highly recommend going to the crater observation deck! It became a wonderful memory.
支笏湖では晴天にも関わらず、風が強くて遊覧船が欠航となり残念でしたが、散策するだけでもとても気持ちのいい時間を過ごすことが出来ました。洞爺湖畔のホテルでランチとなりましたが、そのランチの後の自由時間が長すぎて持て余しました。有珠山では、ロープウェイで山頂まで行き、7,8分程歩きますが火口展望台まで行くのがおすすめです!!とてもいい思い出となりました。
Thank you for taking the Shikotsu Lake and Toya Lake sightseeing bus tour this time, Yui Maru. We also appreciate your review and high rating, as well as your valuable feedback. We are very glad to hear that you enjoyed your trip! Our company operates various other sightseeing bus routes as well. If you have the opportunity, we look forward to welcoming you aboard again.
ゆいまーる様 今回は定期観光バス支笏湖・洞爺湖周遊コースにご乗車頂き、さらに口コミと高評価さらに、貴重なご意見までいただきありがとうございます。
又、ご旅行を楽しんでもらえてとても嬉しく思います!!
当社では他にも様々な定期観光バスコースを運行しております。機会がございましたら、
又のご乗車をお待ち申しております。
Every place we visited was wonderful, and we had plenty of time to enjoy ourselves. The guide was very kind and provided us with a lot of information. I hope that inbound tourism resumes as soon as possible so that international tourists can also enjoy a fantastic experience.
どの訪問場所も素晴らしく時間も十分にあって楽しめました。
ガイドさんが情報を色々提供してくれてとても親切でした。一日も早くインバウンドが再開して外国からの観光客にも素晴らしい体験を楽しんでもらう事を祈っています。
Dear JUN, thank you for taking the Shikotsu Lake and Toya Lake sightseeing bus tour and for your positive review and high rating. We are very happy to hear that you enjoyed your trip! Our company operates various other sightseeing bus routes as well. If you have the opportunity, we look forward to welcoming you aboard again.
JUN様 今回は定期観光バス支笏湖・洞爺湖周遊コースにご乗車頂き、さらに口コミと高評価いただきありがとうございます。
又、ご旅行を楽しんでもらえてとても嬉しく思います!!
当社では他にも様々な定期観光バスコースを運行しております。機会がございましたら、
又のご乗車をお待ち申しております。
I took an underwater observation boat at Lake Shikotsu, but unfortunately, the weather was bad and the visibility was poor, so I enjoyed the scenery from the deck. However, just before the boat arrived at the pier, I was miraculously able to see the stunning Shikotsu Blue and many Ezo chub, which was moving. At Lake Toya, I enjoyed a leisurely stroll. I rode an engine-powered swan boat and was able to spend time on the lake while feeling the breeze. The mushroom soup I had in the Mushroom Kingdom was the best, and I was able to buy a lot of mushroom souvenirs. I went up to the summit via the Usuzan Ropeway and was able to admire the magnificent nature.
The scenery was wonderful, but equally impressive was the thoughtful care of our guide. The guide and driver from Chuo Bus worked seamlessly together, providing accurate guidance and advice at key points. I especially felt that the guide was a true professional in hospitality. Thanks to these two, this bus tour became my most unforgettable memory of Hokkaido.
If I visit Hokkaido again, I would like to use Chuo Bus's bus tour again.
支笏湖では水中展望船に乗りましたが、あいにくの天気で透明度が悪く、デッキでの風景を楽しみました。でも、船が桟橋に着く直前には、奇跡的にも支笏湖ブルーと多くのエゾウグイを見ることができ感動しました。洞爺湖では、自由散策を楽しみました。エンジン付きのスワンボートに乗り、湖上の風を感じながら、湖で過ごすことができました。キノコ王国で食べたキノコ汁は最高で、キノコのお土産もたくさん購入できました。有珠山ロープウェイで山頂まであがり、雄大な自然を眺めることができました。
景色も素晴らしかったですが、それに劣らず素晴らしかったのはガイドさんの細やかな心遣いです。中央バスのガイドさんと運転手さんは息もぴったりで、要所要所で的確な案内とアドバイスをしてくださいました。特にガイドさんは、ホスピタリティーのプロだと実感しました。この二人のおかげで、このバスツアーが忘れられない北海道の一番の思い出となりました。
もしまた北海道を訪れることがあれば、また中央バスのバスツアーを使いたいと思います。
Dear Master Organizer, thank you for riding on our regular sightseeing bus tour around Lake Shikotsu and Lake Toya, and for your positive review and high rating. We are very happy to hear that you enjoyed your trip! Our company operates various other regular sightseeing bus routes as well. If you have the opportunity, we look forward to welcoming you aboard again.
片付け名人様 今回は定期観光バス支笏湖・洞爺湖周遊コースにご乗車頂き、さらに口コミと高評価いただきありがとうございます。
又、ご旅行を楽しんでもらえてとても嬉しく思います!!
当社では他にも様々な定期観光バスコースを運行しております。機会がございましたら、
又のご乗車をお待ち申しております。
Lake Shikotsu and Lake Toya are beautiful, although the wind was a bit strong and the sightseeing boat was canceled, which was a little disappointing. Fortunately, the ropeway was operating safely.
支笏湖と洞爺湖は綺麗で、風はちょっと強くて、遊覧船は欠航で、ちょっと残念でした。幸いロープウェイは無事運行中。
Dear Yxi, thank you for taking the Shikotsu Lake and Toya Lake sightseeing bus tour and for your positive review and high rating. We are very pleased to hear that you enjoyed your trip! Our company operates various other sightseeing bus routes as well. If you have the opportunity, we look forward to welcoming you aboard again.
Yxi様 今回は定期観光バス支笏湖・洞爺湖周遊コースにご乗車頂き、さらに口コミと高評価いただきありがとうございます。
又、ご旅行を楽しんでもらえてとても嬉しく思います!!
当社では他にも様々な定期観光バスコースを運行しております。機会がございましたら、
又のご乗車をお待ち申しております。
It was a trip to Hokkaido with my children. Since it was their first time in Hokkaido, a bus tour filled with highlights was just perfect. I was unsure about where to go and whether to travel by train since I can't drive, but this tour was definitely the right choice. Thanks to the well-timed schedule and the friendly guide, we created wonderful memories.
子供たちを連れての北海道旅行でした。子供たちは初めての北海道なので、北海道の見どころ盛りだくさんなバスツアーはまさにピッタリ。車の運転が出来ないので、どこに行こうか、電車で移動しようかといろいろ迷いましたがこのツアーで大正解でした。ちょうどいい時間配分と、親切なガイドさんのおかげで楽しい思い出が出来ました。
Unfortunately, the cloudy sky made the sightseeing at Lake Shikotsu a bit disappointing, but it was great that the weather was clear during the Lake Toya tour.
The view from the top of Mount Usu, which we reached by ropeway, was amazing!
Additionally, both the driver and the guide were very pleasant, making for an enjoyable tour.
Every time we boarded the bus, we sanitized our hands, and since we listened to the audio guide individually, the atmosphere inside was quiet, and proper infection control measures were in place.
あいにくの曇り空で支笏湖観光はちょっと残念でしたが、洞爺湖観光の時は晴れて良かったです。
ロープウェーで上った有珠山頂上からの景色は最高でした!
また、運転手さんもガイドさんもとても感じが良く、楽しいツアーでした。
バス乗車時は毎回、手指消毒をし、音声ガイドを各自で聞くタイプだったので社内も静かで、感染対策もきちんとされていました。
Dear ARI, thank you for riding our regular sightseeing bus tour around Lake Shikotsu and Lake Toya, and for your positive review and high rating. We are very pleased to hear that you enjoyed your trip! Our company operates various other regular sightseeing bus routes as well. If you have the opportunity, we look forward to welcoming you aboard again.
ARI様 今回は定期観光バス支笏湖・洞爺湖周遊コースにご乗車頂き、さらに口コミと高評価いただきありがとうございます。
又、ご旅行を楽しんでもらえてとても嬉しく思います!!
当社では他にも様々な定期観光バスコースを運行しております。機会がございましたら、
又のご乗車をお待ち申しております。
The one-day tour was packed with a lot of content. I thought the sightseeing time for each stop would be short, but surprisingly, it felt quite relaxed. Although it was an additional fee, I was really glad to be able to enter the bear ranch. The tour guide was kind, recommended delicious places, and took photos for us at photo spots. I am truly grateful. Thank you! I would love to join another tour if there are any available!
1日のツアーにぎゅっと凝縮された内容がたくさん詰まっていました。ひとつひとつの観光時間は短いかと思いましたが、案外ゆったりできます。別料金ではありますが、特にクマ牧場に入れたのは良かったです。ツアーガイドさんも優しく、美味しいお店を教えてくれたり、写真スポットで写真を撮ってくれたり、本当に感謝しています。ありがとうございます!また他のツアーがあれば参加したいです!!
Thanks to this tour, I had a truly wonderful trip. The guide was very kind and carefully shared delicious local foods and sightseeing spots. The yogurt recommended by the guide was extremely tasty, and I bought it again at the airport.
Thank you for a great day.
このツアーのおかげでとても素晴らしい旅行となることが出来ました。
ガイドさんもとても優しく、現地の美味しい食べ物や観光地を丁寧に教えて下さいました。ガイドさんがお勧めして下さったヨーグルトが非常に美味しく、空港で再び購入しました。
一日、ありがとうございました。
The day trip bus tour was great!
日帰りバスツアー❣️とても良かったです❣️
Without a car in the vast Hokkaido, it's quite difficult to reach the places I want to go. That's where I found this tour. Not only can you visit Lake Toya and Lake Shikotsu, but also Hell Valley! I enjoyed it while reminiscing about my school trip days and eating delicious food. I've personally been to Lake Shikotsu by bus, but there are so few buses that while it doesn't cost much, it takes a lot of time... Time is important when traveling, so this tour was very helpful.
I wish I could have seen Showa Shinzan from a better angle... Also, during the rest stop at the service area, I found myself wishing for an extra 10 minutes because I wanted to eat more delicious food!
車がないと広い北海道、なかなか自分の行きたい場所にいけない(*_*;
そんな所、見つけたのがこちらのツアー。
洞爺湖、支笏湖だけでなく、地獄谷まで観光できてしまう!
昔の修学旅行を思い出しながら、美味しいもの食べながら楽しみました。
支笏湖は、バスで個人的に行ったことがありますが、何せ、本数が少ないので
お金はかかりませんが時間がかかる・・・・
旅先は時間も大事ですので、こちらのツアーは有難かったです。
昭和新山は、もう少し、角度のいいところから見たかったかな・・・・・
またSAの休憩は、美味しいものも食べたいからあと10分欲しい!と思ってしまいました。
It was a tour that allowed me to experience the history of Hokkaido's great nature. The guide was interesting and kind. If I had to say something, I think it would have been better if we had a bit more time at places like the visitor center.
北海道の大自然の歴史に触れることのできたツアーでした。ガイドの方も面白くて親切でした。強いて言えば、ビジターセンター等にもう少し滞在時間が長ければ良かったと思いました。
The travel time and sightseeing time were just right. I would like to use VELTRA for another trip as well.
移動時間も、見学時間も適当でよかったです。
また違う旅行でもVELTRAを利用したいと思います。。
When the tour price is reasonable, it's common to spend a long time at souvenir shops, leaving little time for sightseeing. However, this tour had none of that, and although it was a whirlwind tour, I was able to efficiently see stunning views. I enjoyed it even as a solo traveler!
ツアーの価格がお手頃な場合、行く先々でお土産物屋さんに長く滞在させられ、見学の時間が少ない場合も多いのですが、このツアーはそのようなことが一切なく、弾丸ツアーではあるものの、絶景を効率的に見て回れます。
1人参加でも十分楽しめました!
The weather was unfortunately rainy, with intermittent showers, but I had a great time. The guide was wonderful, taking photos for us and recommending delicious food (I tried almost everything, and it was all tasty). It turned out to be a very fulfilling day. Thank you!
生憎のお天気で、雨が降ったり止んだりでしたが、
とても楽しめました。
ガイドさんが良い方で、写真を撮ってくれたり、
美味しい食べ物をおすすめしてくれたり、(ほぼ食べましたが
皆美味しかったです。)
とても充実した一日となりました。
ありがとうございました。
I used it for one day during my 3-night, 4-day trip, and I was very satisfied as I was able to see a lot. The only disappointment was the fog at Cape Chikyu, and the tour guide apologized, but you can't win against nature. Thank you to the driver. I appreciated how hard the tour guide worked to explain everything. There were many sightseeing points, and although each stop was short, next time I want to explore at my own pace.
3泊4日の1日で利用しましたが、沢山見学出来て、大満足です。チキウ岬の霧だけが残念で、添乗員さんが謝ってましたが、自然には勝てません。運転手さん有難うございました。添乗員さんが一生懸命説明してたのが好感持てました。沢山の見学ポイントで各ポイントは短時間でしたが、今度は自分の足で、ゆっくり周りたいです。
I participated alone while on a business trip. The tour content was good, but the tour guide was a wonderful person who provided thorough guidance and care, making it a very satisfying day trip bus tour! I definitely want to participate again. Thank you very much.
出張ついでに1人で参加しました。
ツアー内容も良かったですが、添乗員さんが素敵な方で丁寧な案内、気遣いなど十分満足出来る日帰りバスツアーでした!また必ず参加したいと思います。ありがとうございました。
I was worried about the weather, but at Lake Shikotsu, it was beautifully clear and I had a great time. In particular, the sightseeing boat tour at Lake Shikotsu, which I paid extra for, offered a stunning view of the blue lake bottom with Ezo chub swimming around. The lunch at Lake Toya was also delicious, and I was able to see Mount Usu and Showa Shinzan, making it a cost-effective bus tour.
天気がどうなるか不安な状況でしたが、支笏湖では無事に快晴でとても楽しめました。特に別途、支払って参加した支笏湖の遊覧船は、真っ青な湖底にエゾウグイが泳いでいる光景は、なかなかの見所です。洞爺湖での昼食も美味しかったですく、有珠山、昭和新山も観れたので、コスパのいいバスツアーでした。
Dear Yoshi, thank you for riding our regular sightseeing bus tour around Lake Shikotsu and Lake Toya, and for your positive review and high rating. We are very happy to hear that you enjoyed your trip! Our company operates various other regular sightseeing bus routes as well. If you have the opportunity, we look forward to welcoming you aboard again.
ヨッシー様 今回は定期観光バス支笏湖・洞爺湖周遊コースにご乗車頂き、さらに口コミと高評価いただきありがとうございます。
又、ご旅行を楽しんでもらえてとても嬉しく思います!!
当社では他にも様々な定期観光バスコースを運行しております。機会がございましたら、
又のご乗車をお待ち申しております。
It was an old Toyota Hiace. Although it was stated that a large bus couldn't be used because there were fewer than 20 people, this was not mentioned in the recruitment details. The bus itself was from a charter bus company in Gunma Prefecture, and it felt like the driver and guide were hastily gathered. The bus continued to make unpleasant noises at first and was quite shaky. Furthermore, the guide was a woman from Hong Kong. While it was clear she was trying her best, she couldn't convey detailed information. It seemed she had been guiding foreign tourists for a long time, which might not be suitable for Japanese customers. Is it a case of "you get what you pay for, so just endure it"? I did endure it, but I was worried about who would be responsible if there were an accident or something happened.
古いトヨタハイエースだった。20名以下なので大型は使えないとのことだったが、募集内容には書いていなかった。バス自体、群馬県の貸切バス会社のもので、運転手もガイドも急遽寄せ集めた感が強く、バスは始めのうち不快な音を発し続け、かなりガタついていた。さらに、ガイドのおばさんは香港の人で、頑張っているのは十分伝わったが、細かい話しは分からなかった。ずっと、外国人相手のガイドをして来たそうで、日本人客には不適切なのではないか?安かろう悪かろうだから我慢しろということか?我慢はしたが、もし仮に事故などにあったら、誰が補償するのか不安だった。
Thank you very much for participating.
The bus company that operated on the day was undoubtedly a bus company from Hokkaido.
Regarding the unpleasant noise at the beginning of the operation, it was caused by a malfunction in the door's contact mechanism. The driver assessed that there were no issues with the operation, so we continued with the service that day. However, we sincerely apologize for causing any anxiety to our customers.
We also appreciate your feedback regarding the guide. We will take it into consideration and aim to improve in the future.
If you have the opportunity to join our tours again, we would be very grateful.
JPH Sapporo Sales Office
この度はご参加いただき、誠にありがとうございます。
当日運行させていただいたバス会社は間違いなく北海道のバス会社でございます。
運行の始めに不快な音を発信いたしましたことに関しては、
ドアの接触の部分がうまく作動してなかったのが原因でございます。
運行に関してはまったく問題がないとドライバーが判断いたしましたので、当日運行を続行いたしました。
しかしお客様にご不安な思いをおかけしてしまい大変申し訳ございません。
またガイドについてご指摘いただき、ありがとうございます。
参考にさせていただき、今後に役に立ていきたいと考えております。
これからも弊社のツアーにご参加いただく機会があれば、
是非よろしくお願いいたします。
JPH 札幌営業所
It was disappointing that the weather wasn't great, but it was very enjoyable to have a professional driver take us through areas that would have been impossible to drive alone! I participated with my family, but since I'm usually the driver, I can't enjoy the scenery. However, I was able to relax and doze off while taking in the views, making it a wonderful trip that gave me peace of mind. Thank you, driver AOKI!
天気が良くなかったのが残念でしたが、とても1人では運転が無理な範囲をプロのドライバーさんが運転してもらえるのでとても楽でした!
家族で参加しましたが、私はいつも運転手なので、景色を楽しむことができませんが、景色を見ながらウトウトできてとても心に余裕ができた良い旅でした。
ドライバーのAOKIさん、ありがとうございました!
This is a great option for efficiently visiting multiple tourist spots in one day. You can stop at each location approximately once an hour, which is gentle on the body. Especially at the places we stopped in the morning, they introduced us to recommended meals, and thanks to their suggestions, I was able to enjoy a very rich drinking yogurt. The guide was proactive in taking photos and had a great spirit of service. The time spent at each tourist spot is inevitably short, so it was a bit disappointing that we didn't have the opportunity for activities like the sightseeing boat or the ropeway, but I was satisfied with the efficiency of the tour, which allowed us to reach places that are not accessible by public transportation alone.
効率良く、一日で複数の観光地を回るには、おすすめです。ほぼ1時間以内に一度、観光地に停まっていただけて、体にも優しいです。特に午前中に停止した場所では、その場所でのお薦めの食事を紹介してくださり、紹介してくださったお陰で、大変濃厚な飲むヨーグルトを堪能する事ができました。ガイドさんは積極的に写真を撮って下さり、サービス精神旺盛でした。各観光場所での滞在時間はどうしても短めになりますので、遊覧船やロープウエイになるタイミングがなかったのが残念ですが、公共の交通機関だけでは到達できない効率で回ることができましたので、満足です。
The tour guide, Ms. Young, is very nice and takes care of everyone. She took photos for the tour members.
She shared and introduced lots of local food, which was very delicious.
It was a good experience, and I recommend it!
Tour guide , Ms Young ,is very nice and take care everyone. She took the photo for tour members.
She shared and introduced lots local food and very delicious.
Good experience and recommend it!!
In the small space of a minibus, I sincerely hope that the guide will refrain from speaking loudly to the guests without covering their mouth, as this is important for preventing the spread of COVID-19.
Additionally:
- Speaking on the phone about personal matters for a long time without covering their mouth,
- Telling guests, "You don't have to worry about COVID,"
These actions demonstrated a lack of thoroughness in preventing the spread of COVID-19. I would like to see improvements in this area moving forward.
小型バスという小さい空間の中、ガイドさんが口をカバーしないまま大きい声で、客にしゃべるのが、コロナ感染拡大防止の意味でこころよりおやめいただきたいです。
他にも:
- 口をカバーしないまま長時間でプライベートのことを携帯電話で話したり、
- 客に「コロナを気にしなくてもよいよ」と言う
など、コロナ感染拡大を徹底していない姿勢を見せました。今後ともこの点だけ改善していただきたく思っております。
Dear Slow,
Thank you very much for participating in the tour.
I sincerely apologize for the inconvenience caused regarding the tour guide.
We will continue to thoroughly implement measures to prevent the spread of COVID-19 with our guides and drivers, and we hope to improve.
If there is another opportunity, we would greatly appreciate your support.
スロー様
この度はツアーにご参加いただき、誠にありがとうございました。
添乗員の件でご迷惑をおかけしてしまいまして、本当に申し訳ございません。
今後ともコロナ感染拡大防止を添乗員やドライバーに徹底し改善していきたいと思っていますので、
また機会がありましたら、ぜひよろしくお願いいたします。
The company originally focused on inbound tourism, and the guides from abroad provided thorough explanations. The driver also practiced safe driving, and thanks to the participants who adhered to the meeting times, everything went smoothly. Since we visited several places starting early in the morning, this tour is suited for those with good stamina. One place I particularly liked during the trip might be worth staying at next time to enjoy it more thoroughly. It was significantly more efficient than renting a car and navigating an unfamiliar area alone, including being able to rest in the vehicle.
もともとインバウンドをメインにされていた会社で国外出身のガイドの方が丁寧に解説して下さいました。運転手の方も安全運転で、集合時間を守る参加者の方々のお陰で気持ちよく進みました。朝早くから何か所も回りますので、体力のある方向けです。出かけた中で特に気に入った場所は、次回は宿泊してじっくり楽しむのもありかと思います。一人でレンタカーを借りて慣れない土地を回るよりは、車内で眠ることも含めて格段に効率的でした。
I was worried about the weather, but at Lake Shikotsu, it was sunny and the blue, clear lake was incredibly beautiful. The sightseeing boat was very pleasant.
The meals at Lake Toya were even more delicious than I expected.
On the bus tour, I was able to enjoy sightseeing while thinking, "Wow, that's interesting!" thanks to the explanations provided.
At Mount Usu, it looked like it might rain, but I was able to see the scenery below.
I was reminded that sometimes a bus tour is a great experience!
Both the driver and the guide were very pleasant, making it the best bus tour ever.
お天気が心配でしたが、支笏湖では晴れてブルーで透明のの湖が凄く綺麗でした。遊覧船が気持ちよかった。
洞爺湖のお食事も思った以上に美味しかった。
バスツアーでは解説してもらえるのでえそーなんだーと思いながら観光できてよかったです。
有珠山では、雨が降りそうでしたが下の景色は見られました。
たまにはバスツアーも良いものだと再確認しました!
運転手さんも、ガイドさんもとても感じが良くて最高のバスツアーでした。
Dear Toraneko-chan,
Thank you for taking the Shikotsu Lake and Toya Lake sightseeing bus tour and for your positive review and high rating. We are very happy to hear that you enjoyed your trip!
Our company operates various other sightseeing bus routes as well. We look forward to welcoming you on board again if the opportunity arises.
とらねこちゃん様
今回は定期観光バス支笏湖・洞爺湖周遊コースにご乗車頂き、さらに口コミと高評価いただきありがとうございます。
又、ご旅行を楽しんでもらえてとても嬉しく思います!!
当社では他にも様々な定期観光バスコースを運行しております。機会がございましたら、
又のご乗車をお待ち申しております。