All Reviews for Japan Autumn Tours 2025

I originally just wanted to wander around and happened to see this day tour. I didn't have high expectations, but it was full of surprises. The previous few days had been rainy and gloomy, but unexpectedly, it cleared up on this day. It was still a bit cloudy in Hell Valley, but after that, the weather was fantastic and perfect for taking photos. The guide, Emma, was also very thoughtful, and her ability to speak Japanese, Chinese, and English was amazing! 👏🏻😁

我本来只是想随便逛逛刚好看见这个一日游的团，没抱有多大期待但惊喜多多。前几日都是雨天阴天，没想到这天放晴了，在地狱谷还是有点阴，之后天气都超好也超适合拍照，导游Emma也很贴心，中日英三语太赞了👏🏻😁

You can enjoy it even in the cold and rain. Since the rental cost for cold weather gear is included in the fee, you can participate with peace of mind.

寒さや雨でも楽しめる。料金内に防寒具等レンタル費用が含まれているため安心して参加することが出来ます。

It was a wonderful trip for me, a solo traveler at 84 years old. It wasn't too hard, and I was impressed by the convenience of the audio guide, which I used for the first time with people from various countries. (I am Japanese, from Osaka, haha.)

高齢者の私(84歳)1人旅でしたが、大変楽しい旅でした。
それ程ハードでも無く色々の国の方にもイヤホンでのガイド初めてでしたが便利だと感激しました。
(私は日本人大阪からでした(笑)

It was a pleasant and scenic boat ride. The boatman pointed out various points of interest to us, and we had a very calm and relaxing ride on the river. It was a welcome respite after a long morning of hiking around the area.

The content of the tour itself was fulfilling. However, since it was a multilingual tour, the guide provided information in three languages one after the other, which made it a bit tiring for the passengers. Additionally, more time was spent on promoting products rather than explaining the history, climate, and culture of Hokkaido, making it feel almost like a shopping tour (there was no forced purchase). Overall, I got the impression that the quality of the tour was not very high.

ツアーの内容自体は充実しておりました。しかしながら、多言語対応のツアーということもあり、ガイドの方が3カ国語で順番に案内をされるため、乗客側としては少し疲れてしまいました。また、北海道の歴史や風土・文化についての解説よりも、商品のプロモーションに多くの時間が費やされていたため、まるで買い物ツアーに参加しているかのように感じられました（強制的な購入はございませんでした）。全体として、ツアーの質（格調）があまり高くない印象を受けました。

My friend and i booked a private 1hour ride and it was wonderful. The weather was nice and so was our guide. Bring cash as the have water vendors that sell yummy food & drinks thst can come up to the boat during the ride. I would highly recommend this experience

The highway was closed, so we had to go the opposite way, but the driver and the guide coordinated and we were able to visit all the planned locations. They were great at storytelling and attentive to the customers' needs. I would like to participate in a different course next time. It would have been even better if the guide on the day had clearly communicated the change in the boarding location.

高速が通行止めで逆回りでしたが運転手さんとガイドさんが打ち合わせして予定通りの場所を回ることができました。お話も上手でお客様にも気配りが行き届いてました。また違うコースで参加したいと思います。
乗車場所の変更を当日のガイドさんにしっかり伝わっていたらもっと良かったかな。

It was really great! The scenery was beautiful, and of course, there were moments where the fast-flowing water splashed on us, which added excitement to the experience! Also, while we were drifting down the river, the boatman provided commentary, and they were all veterans, making the stories entertaining. I was impressed that many of them had been studying English, as there seemed to be a lot of foreign visitors lately, and they were able to make us laugh in English.

The river ride lasted about 1.5 to 2 hours, and I never got bored at all. It was so much fun! I want to come back during the autumn foliage season or cherry blossom season!

すごく良かったです！
景色が良いのはもちろん、流れが早いところは水がかかってくる場面もあり、緩急があって楽しかったです！
また、川をくだりながら船頭さんが解説をしてくださいますが、ベテランの方ばかりで話が面白かったです。最近は外国の方が多いからか、英語を勉強されていて、英語で笑いを取っていて尊敬しました。
1.5時間〜2時間ほどで川下りをしますが、全く飽きることなく過ごせました。楽しかったです！また紅葉の季節や、桜の季節に来たいです！

I was able to visit many places (tourist spots) according to the schedule. The bus driver and the tour guide, as well as the participants, were all very punctual. I was able to enjoy the rest of the itinerary as well.

沢山の場所(観光地)をスケジュール通りに観光出来ました
バスの運転手さん、添乗員さんもそうですが参加した方々が時間厳守でした。
この後の予定も満喫できました。

I was able to efficiently visit various spots like Lake Toya, Lake Shikotsu, and Mount Usu, which are difficult to access without a car. As someone who is not a regular driver, this was a great help. The paid option for the bear ranch was also nice. Both the driver and the tour guide were very pleasant. Thank you for a fulfilling day!

洞爺湖、支笏湖、有珠山等と車がないと行くことが難しいスポットを効率よく色々と見学できました。ペーパードライバーの身には大変助かります。有料オプションですが、熊牧場も良かったです。ドライバーの方や添乗員の方もとても感じの良い方でした。このたびは充実した1日をありがとうございました。

I hadn't really thought about visiting Lake Toya because it's quite a distance from Sapporo. But since it includes a bus and lunch, I decided to give it a try.

The weather was great, and I had a lot of fun.

I also enjoyed a delicious lunch.

札幌市内からは距離もあってなかなか洞爺湖までは観光しようと思ってませんでした。
バス&ランチ付きだし、よし行ってみよう

天気にも恵まれ、楽しかったです

ランチも美味しくいただきました

I was able to visit tourist spots that are difficult to go to on my own, and the guide's service was polite, the language was courteous, and the atmosphere was warm. I had a great time. Thank you!

個人では行きづらい観光名所へ行けて、ガイドさんの対応も、言葉も丁寧で雰囲気も優しくて。楽しく過ごせました。ありがとうございました！

I rode the ropeway and saw the collapsed areas and Showa Shinzan. It was enjoyable to have Tom, the guide who speaks three languages, provide the commentary on the bus.

ロープウェイに乗り、崩れ落ちた箇所や昭和新山など見ました。バスの中で三カ国語を話すガイドのトムさんの案内が楽しかったです。

During the tour in early May, I enjoyed famous spots in the Iburi region. I also used this opportunity for a pilgrimage to the sacred sites of a certain gold bar manga (Noboribetsu, Lake Shikotsu, and brown bears)!

At Noboribetsu Onsen, I unexpectedly encountered wild Ezo deer, and at the bear ranch, I was able to see newborn cubs born in April and the breeding behavior of large brown bears. I think I was able to experience the unique charm of participating in spring.

Along the way, the guide's stories were also interesting. They kindly took photos for us, and the communication in three languages was smooth, leaving a very good impression. The pudding and yogurt from the Silo Observatory, the scallops from the Toyako Onsen area, and the soft serve ice cream from the Shikotsu Onsen area, all recommended by the guide, were incredibly delicious.

Although the timing at Lake Toya (during lunch) felt a bit rushed, the distribution of time for the other activities was fine, and overall, the pace was good, so I was satisfied.

Additionally, the scenery from the car window was full of highlights, including the industrial area of Muroran, the wind power generation group in Date, the expansive hills of pastures, and the shimmering lakeside at sunset!

　5月初旬のツアーにて、胆振地方の有名スポットを堪能。某金塊漫画の聖地巡礼（登別・支笏湖・ヒグマ）を兼ねて利用しました！
　登別温泉では偶然にも野生のエゾジカを、熊牧場では4月に生まれたての子熊や、大きなヒグマの繁殖行動を見ることができ、春の参加ならではの魅力を味わえたかなと思います。
　道中、ガイドさんのお話も面白かったです。快く写真を撮ってくださったり、3カ国での対応もスムーズでとても良い印象でした。オススメしてもらった、サイロ展望台のプリンとヨーグルト、洞爺湖温泉街の帆立、支笏湖温泉街のソフトクリーム、どれも大変美味しかったです。
　ツアー時程は、洞爺湖での時間（昼食のタイミング）が若干追われてしまったものの、他の時間配分は問題なし、全体的にはテンポ良かったので満足できました。
　また、車窓からの景色についても、室蘭の工業地帯や伊達の風力発電群、牧場草原の広がる丘、夕陽の煌めく湖岸など、見所満載でした！

Tour guide Mr. Mike narration is good.
The trip itinerary slip with brief details was missing.

The guide was kind, and the explanations were easy to understand, which was great! Also, the driver had a good personality and drove carefully, making me feel safe. I was satisfied with how efficiently we visited the tourist spots.

ガイドさんが親切で、説明もわかりやすくて、とても良かった！
また、運転手の方も、人柄が良く運転も丁寧で安心できた。
観光スポットも効率よく回れて満足。

The allocation of time for the tour was excellent, and I was able to see all the places I wanted to visit in this area. It was a very good tour. Additionally, our guide, Mr. Yanagyu, was very friendly, and his explanations of each sightseeing spot were very clear, so I was never bored. If I have the opportunity, I would like to participate again.

見学時間の配分などがとても良く、このエリアの行きたかった場所が全て見れて、とても良いツアーでした。また、添乗員の柳生さんはとても気さくで、各名勝地の説明も非常にわかりやすく、全く退屈しませんでした。機会があれば、また参加したいです。

Being so close, with no clouds, and the guide's sensitivity, Lake Toya and its mirror-like surface were exceptional. The lakeside restaurant at Lake Toya also serves delicious food.

あんな近くで、雲も無く、ガイドさんも、感度。洞爺湖の、鏡洞爺湖は、格別でした。洞爺湖ランチ、湖畔亭も、美味しいです。

It was great that it didn't rain, but since it was mostly cloudy, the views weren't as spectacular as they could have been. However, I was able to visit many wonderful places, so I'm glad I participated!

I think our tour guide, Mr. Yanagyu, had a tough time providing explanations in both Japanese and Chinese, but he was very cheerful and took photos and chatted with us, which made the experience incredibly enjoyable! The female driver was also very cheerful and drove safely. Thank you both very much!

雨が降らなかったのは良かったけど…基本曇多めだったのでどこの景色も最高だった！とまではいかなかった　でも、どこもよい所で色々な所に行けたので参加して良かったです！
添乗員さんの柳生さんも日本語と中国語の両方の説明で大変だったと思いますが、明るい方で写真撮ってくれたり話しかけてくれたりとめちゃくちゃ楽しめました！女性のドライバーの方も明るい方で安全な運転をしてくれました！お二方共ありがとうございました！！

I was able to visit various tourist spots smoothly, guided to places that are not easy to visit all at once. The tour was easy to understand and offered at a more affordable price compared to other sightseeing buses. However, since it was not a large sightseeing bus but rather a medium-sized microbus, when not comparing it to other sightseeing buses, the focus on content and cost performance, along with the hospitality of our guide, Mr. Yanagyu, provided value beyond the price.

One thing I noticed was that during the free lunch time when the A course split, many shops were closed on Wednesday, which limited our options. Also, on the B course, we were supposed to visit Showa Shinzan later, but since we didn't see the ranch, we might have had extra time even after shortening the visit. It might have been better if we had partnered with a restaurant near Lake Toya.

Overall, it was a good experience. Unlike other guides, our guide paid attention to fashion and had her makeup done well, showing a commitment to beauty. I thought it would be great if others could follow her example.

色々な観光地を回れて、なかなか一度に行けない箇所をスムーズに案内され、わかりやすく
ツアーで、他の観光バスよりもお手軽な値段ではありましたが、観光バスではなく、中型のママイクロバスだった為、他の観光バスと比較しなければ、中身重視とコストパフォーマンス、及びガイド案内の柳生さんのおもてなしは、価格以上の価値はありました。少し気になった箇所で言えば、Ａコース分かれた時の　自由昼食、水曜な為、お店がクローズ多いので限定的になってしまった事と、Ｂコースで後から昭和新山行きますが、牧場見なかったため、時間を
短縮しても余ってしまったかな。洞爺湖付近で
食事提携したら良かったかな。
　全体的に　良かったです。
ガイドさんも、他の同じガイドさんと違い、ファッションに気をつけてたり、メイクアップもきちんとしていて、美容に力を入れてる方でした。見習ってほしいなぁと思いました。

This was such an amazing time! It was so relaxing to sit in the boat just the two of us. We brought a couple beers and bought two more from the floating market. People packed like sardines in the other boats for half the time were shouting "How'd you get your own boat?" Lol. I highly recommend it! And would pay more to go longer. Our boat driver was awesome!

I was seated at the very front of the bus. Next to the tour guide, Mr. Yagyu, I received constant recommendations and advice. Thanks to him, every time we arrived at a sightseeing spot, he was the first to inform us about the best viewpoints and recommended local cuisine. Despite the tight schedule, I was able to enjoy a fulfilling day trip bus tour. Thank you very much.

バスの1番前の席でした。
添乗員の柳生さんの隣で、絶えずお勧め情報をアドバイスしてもらえました。お陰で見学場所に着くたびに、絶景ポイントやお勧めグルメを真っ先に教えてもらったので、ハードなスケジュールにもかかわらず
充実した日帰りバスツアーを楽しむことができました。ありがとうございました。

It was a lot of fun with plenty to see. I attended with an elderly person with disabilities, and the tour guide was very kind, allowing us to enjoy the experience without any issues! However, I struggled with making the reservation from an unfamiliar smartphone, and since I was traveling with someone with disabilities, I couldn't find the section to indicate our seating preferences. I apologize for the trouble I caused the tour guide on the day of the event. It would be helpful to have a contact number for inquiries. The attentiveness and explanations from our tour guide, Mr. Yagyu, were also excellent.

見所盛りだくさんで楽しかったです。
高齢の障害者を連れて参加しましたが、添乗員さんに親切にして頂き無事楽しむ事が出来ました！
ただ、慣れないスマホからの予約で障害者がいる為座席の希望を記入する場所が分からず、当日添乗員さんに苦労をおかけしました。せめて問い合わせ用の電話があったら有難いです。　添乗員の柳生さんの気配りも説明も素晴らしかったです。

Nine elderly participants joined the tour. The tour guide, Mr. Yanagiu, and the driver were very kind to us. We had plenty of time for sightseeing and were able to enjoy ourselves. I live in Hokkaido, but I would like to participate again if I have the opportunity.

9名年配者ばかりで参加しました。添乗員の柳生さんドライバーさんに親切にして頂きました。観光の時間は充分にあり楽しむ事ができました。私は北海道に住んでいますが、また機会があれば参加したいと思っています。

I participated in GW (Golden Week). It wasn't the season for cherry blossoms or autumn leaves, but the young leaves of the maple trees were sparkling and very beautiful. The boatman’s impressive talk and steering, along with the unique experience of a convenience store on the boat (not a food truck, but a kitchen boat), kept things interesting until the end, making it a very enjoyable time.

GWに参加しました。桜でも紅葉でもない季節でしたが、もみじの若葉がキラキラとしてとても良かったです。
船頭さんの「さすがプロ」と感心するトークや操船、終盤の船上コンビニ体験（キッチンカーならぬキッチンボート）など、最後まで飽きさせない工夫もありとても楽しい時間でした。

It was a tour for foreigners, but everyone was punctual for the meeting time, and the bus was not noisy. There were two Japanese guides who were very considerate, making it an enjoyable bus tour. Thank you very much. The driver was also very skilled and drove safely.

外人向けのツワーでしたが、集合時間も皆さんよく守られ車内もやかましくはなかった　ガイドさん日本人は私たち二人でしたが気を遣ってくださり楽しいバスツアーでした　ありがとうございました　ドライバーの方も非常に上手で安全運転でした

The small microbus was full (12 people), but the driver efficiently took us to the sightseeing spots, allowing us to see a lot of beautiful scenery, which made me very satisfied. I received a discount coupon at the souvenir shop at the Silo Observation Deck, so when I bought souvenirs there, they were cheap, and I was able to get dried shellfish and octopus, which were delicious. I looked for them elsewhere but couldn't find them, so I thought I should have bought more. I had a great time and I'm glad I participated.

小さなマイクロバスで満席（12名）だったけど、運転手さんが効率よく観光地に連れて行ってくれたので、良い景色がたくさん見られて大満足でした。サイロ展望台のお土産屋さんで割引券をもらったのでそこでお土産を買ったら安いし、貝ひもやタコの干物が買えて美味しかったので他でも探したけど、売ってないので、もっと買えばよかったと思いました。とても楽しめました。参加してよかったです。

I was very satisfied with the abundant course and delicious meals. Although it's separate from the tourist spots, one of the highlights for me was the bus driver. He was very pleasant, and his driving was careful, which made me feel safe during the ride. Since my job involves driving as well, I was particularly attentive to the driving quality.

I was a bit worried about the value for such a generous offering at this price. I would definitely like to use this service again when I visit Hokkaido.

盛りだくさんのコースと美味しいお食事に大満足でした。観光地とは別ですが私の中でとても良かった事の1つにバスの運転手さん。とても感じが良くて運転も丁寧で安心して乗っていられました。私も仕事が運転業務なものでやっぱり運転はとても気になるところでした。
このお値段でこんなに盛り沢山で心配になるくらいでした。
また北海道へ行った際はぜひ利用させていただきたいです。

I was able to efficiently visit the spots I wanted to see, and I am very satisfied. Also, the guide was very polite and provided a sense of security.

効率よく見たいスポットを回ることができて、大満足です。そして、ガイドさんがとても丁寧で安心感がありました。

The places I visited were all wonderful and without complaint, but I was disappointed with the inbound customers and the guide. Since they were inbound tourists, there were moments of irritation due to poor manners and differing values. I had acknowledged at the time of booking that it would be the same tour as the inbound group, but I regret not going with only Japanese people. That's my fault.

As for the guide, they were from overseas and trilingual. They had no issues with language and were a lovely person, but it seemed they lacked experience as a guide. Therefore, I think of them more as someone who assists rather than a full-fledged guide.

The content of the guiding was often disorganized, so I believe it would be better to decide in advance what to explain, memorize the script, and use a guiding method where they explain when they reach the relevant scene.

訪れた場所はどこも素敵で申し分なかったのですが、インバウンドのお客様とガイドさんにがっかりしました。
インバウンドなので、マナーの悪さや価値観の違いで、途中イラつくこともありました。申し込み時点でインバウンドと同じツアーになる事は書かれてあったので了承したのですが、やはり日本人だけで行動すればよかったと後悔しています、これは自分が悪いですね。
また、ガイドさんですが、海外出身でトライリンガルの方でした。言語も問題なく人柄も素敵な方だったのですが、どうもガイドの経験が浅いように見受けられました。なので、ガイドと言うよりも補助をしてくれる人程度のアテンドだと思います。
ガイドの内容がまとまりがないことが多かったので、あらかじめ何を解説するのか、セリフを決め、それを暗唱して、その場面に来たら説明するようなガイドの方法を取られたほうが良いかと思います。