The pick up was smooth. The driver was on time and seemed very friendly and helpfull. He took care of our luggages and help us board the van. The step stool was a godsent specially for my kids. Thanks!

When we got there the people were easy to find. The person was alittle goofy but nice. The guy who drove us to the hotel was very nice & informative. However, on the way back from our hotel to the airport the bus was a half hour late! I called twice & the people told me both times they would be there shortly. They were no help. The guy was also not that friendly and didn't appoligize for being late. Found out later on the island we could've gotten a better deal at a lot of other places for airport/ hotel transportation.

I booked a lei greeting and RT transfers for me and my mother and sisters for a recent trip to Honolulu. My mom and sisters were to meet me in Denver to fly over together. I had the transfer info. I some how managed to miss the flight to Denver with them, and got there a few hours later. They did not know they were to get lei greetings, it was going to be a surprize. I called my husband on the mainland, he called Hawaii Activities and told them what had happened. My mom and sisters got their lei. They did not get the transfer, probably because they did not know the name of the transfer company. I am not sure what happened. Maybe they didn't see them with their names. I got there a few hours later, and I got my lei also, and the transfer. We all had our transfer back to the airport. It all worked out fine, but it works better if everyone involved knows who they are looking for. No more surprizes! Thanks for a good job.

well done; pick up on time with a speedy & smooth ride to airport

good job

Thank you to all the drivers , greeters and telephone staf for havig a %100 service and always so dependable ..Jan Burnett

I had a wonderful time...I miss being in Hawai'i and I've only been home for a few hours! Not only are the people in your company so kind, but in general all the people are very friendly! Mahalo for making me feel very welcomed to your beautiful islands!

Our shuttle driver happened to be the same person both from the Airport to our hotel and from our hotel to the Airport. He was very friendly, knowledgeable about Hawaii and made us feel so welcome.

I recommend Ala Ilima for airport transport: friendly and safe drivers, reliable around flight schedules, and very reasonable cost.

The van was 5 minutes early in picking me up for the airport and it was spacious, clean and the driver was very nice. :)

friendly driver

EVERY THING RAN VERY SMOOTH WE WERE PICK UP WHEN SCHEDULED AND HAD A GREAT TRIP.

This is a very efficient and quick ride if you need a ride to and from the airport. They are very courteous and helpful.

quick

Shuttle driver was very helpful and friendly.

the pick up was on time and the driver was very helpful with the bags. no complaints here!

Pickup was on time with a nice clean van and very nice driver. Would use again

Transfer service is good but your reservation format on your web site is draconian. It should be much easier to reserve a transfer and print out a voucher. Currently this is not the case.

I often fly to Hawaii and rather than spending $50 for a taxi, I always use this shuttle service. The staff is very helpful and for $10, this is an awesome deal.