We were met right after we got our bags. Then taken right to our hotel. Very nice and quick!

Fantastic, couldn't have asked for better service. Driver was the best, took the time to teach a few Hawaiian words, pointed out several sites, and taught us the "chill out" hand gesture.
Great experience and highly recommended!!!

Your staff was great! Will use your service again! Thank You!

The pickup service was great - our plane was 2 hours late and the representative was there to great us. I appreciate the prompt and courteous service.

Very good service

I was found by the employee quickly but then waited for over 30 minutes. Lots of confusion proior to getting on the shuttle, but I think it was due to all the flight/ airlines issues at the time of my arrival. i would use them again though.

Pickup was fine. It was nice that we left early. I was surprised I wasn't given any assistance with my bags though.

It was very nice not to have to worry about our transportation to hotel. We were met at the baggage claim area by an associate. Very nice for us 1st timers. Thanks!!

Driver was very nice!

this shuttle was a tired old vehicle driven by a young inexperienced guy who either struggled with the worn out vehicle or was simply a poor driver. He didn't know his job very well and wasn't very good with the customers.

We had a group of 17 and it was a worry free, experience. They took care of the luggage, and got us to the Pier fast. We did not have to wait long for transportation for all 17 of us. Service was excellent.

I was pleasantly impressed. You accommodated my request for help with the luggage because I had a health problem. Your driver was friendly and made me feel as ease. In addition, my flight was 6+ hours late AND YOU WERE THERE.
I hope my experience equals arriving on the way back 3/ 1. Thanks.

great value. met all expectations. on time and very friendly. will use again.

The shuttle was waiting for us at the airport, even though our plane arrived 15 minutes early. The employees were excellent.

A good value, prompt service.

driver was excelent and good narrator!

The driver was helpful and knowledgeable and entertaining. He shared information about the are as he drove us to our destination.

Great way to beat the traffic and arrive in one piece after a long plane ride. The driver was polite and informative.

It was a very plesant experience.

Ilima representatives were looking for us while we were still looking for luggage. Then they helped us take it to the shuttle. This was a lot easier than having someone pick us up and having to fit our golf clubs into the car.