The company was late by nearly 1/ 2 an hour (apparently vehicle issue or double booked, not sure why), but they compensated by upgrading the vehicle that was sent. The trip to airport did not provide water during transfer, which we were counting on...especially after sitting outside for 1/ 2 hour without any...since this was our first round-trip transfer with this company, not sure if they make a habit of it or if was the hurry of getting us a vehicle replacement...as the vehicles were top of the line, I'd try them again and hopefully they would provide water both ways and be on time. The trip from the airport to the hotel was perfect and on time with water provided...so assume the transfer back wasn't the norm...I saw other limos from other companies on the island and I was SO glad we hadn't used them (old limos, damaged limos)!!! The drivers were both very good.

We took the limo from the airport to hotel and back .Drivers
made the trip enjoyable would do it again and again thanks for the ride

My wife and I had a great time. She is an experienced rider, but I was a novice. We both had a great deal of fun. Our guide, Michael, gave us a tour on the way out and back - we saw dolphins and watched the surfers. He also gave us a close-up view of one one of the reefs in the high surf conditions. It was awesome! The waverunner experience was really great. Though it seems that 30 minutes isn't a lot of time, let me assure you that we were more than ready to come in when the time was up. If you have never ridden in the ocean or in moderate surf conditions, be aware that it does take a lot of effort. You will feel it the next day (ok, we're in our 40's). We'll do it again when we come back!

The Limo arrived on time, and we were treated to a brand-new H3 stretch! The driver was courteous and helpful, and he made my wife and I feel comfortable. We got on the expressway, and the traffic started to back up. There had been a accident, and the delay would have made us miss our plane. Fortunately, the driver was able to get off the expressway and get around the accident. We made it to the airport with time to spare! I was so thankfull we had a driver!! there were three people who missed our flight because they were stalled in the traffic. This was worth every cent!

The entire booking process for Platinum Limosines was quite simple. One reccomendation is for them to arrange pick up at a specific baggage carousel and have the names of the people they are waiting for on a sign. My husband and I walked around the Hololulu airport unsure where our car would be or even what it would look like. We tried to phone the number as listed on our itinerary but it did not work. So we asked an airport employee to assist us and they were able to phone the driver. Once we were in the stretch limosine and on our way it was very relaxing and the driver was extremely friendly. He was respectful enough to roll up the driver shade so my husband and I could have our privacy. One concern in the car was that the champagne/ wine glasses were dirty and there was empty bottles in the cooler. It would've been nice to have the option to have some wine but at the very least clean glasses. Another thing- remember to get change so you can tip your driver. We unfortunately didn't have any cash(we typically do not travel with anything but travellers cheques)so our driver left a little upset but was still friendly in accepting our apologies for not having a tip for him.
On our return trip we were picked up in a Lincoln Navigator by the kindest driver yet. I regret that I cannot remember his name but he was wonderful. He was very sociable and truly interested in how our trip to Hawaii was. We definitely made sure we had money to tip the driver which he very much deserved.
Overall our experience was pleasant and relaxing and we will use Platinum Limosines again when we visit Waikiki in the future.

The service was ourstanding and the drivers 5-star. i remember Matt as he took to the airport for departure but the one who picked us up when we arrived was equally wonderful and friendly.

T'was awesome, felt like we're at home.

Our family of 11 was so happy with the class act limo we had transport to and from the airport. Thanks, and will use again.

The only item I wanted to address was that I am consistently told to meet the car on the non-valet side of the hotel, however, the driver is always waiting on the curb at the valet area- seems strange.
The roof was leaking in the car, didn`t affect our ride as there were only two of us in the car. I also book a sedan and usually receive a limo, seems like a waste of space and gas unless it is all that is available.
Thanks,
Jim

This is the only way we will go!!

Very professional service at a reasonable price.

Awesome place to visit. Definitely want to go back. I will contact Hawaii Activites again. They were very perfessional and have reasonable rates.

Very good service

Great service and on time. Nice and helpful staff

Great service and on time. Nice and well maintain cars

The time one can save once you land by using Platinum Limo is priceless versus a shuttle that makes numerous stops. I arrived at the hotel, in Waikiki Beach very quickly and the driver was so nice.
If anyone is looking for an afforadable, quick way to get to Waikiki Beach, Platinum Limo is the way to go.